Salt Creek Grille Orange County

Review summary

1. J

   John

   Los Angeles

   4 reviews

   3.0

   4 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 1
   4. Ambience 4

   Fun location but service was not good. Waited too long for drinks that can warm and a couple of items we ordered never came and had to ask for them.
   

   Salt Creek Grille Orange CountyResponded today

   Hi John, We appreciate your feedback about your recent visit to Salt Creek Grille in Dana Point, CA. While we're glad you enjoyed the fun location, we apologize that the service fell short of your expectations. We strive to provide seamless and attentive service, and we clearly missed the mark during your visit. Thank you for bringing these issues to our attention; we'll use your feedback to improve and hope you'll give us another chance to provide you with the excellent service we're known for.
   

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2. E

   Ed

   VIP

   Austin

   4 reviews

   3.0

   4 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 1

   We chose Salt Creek for our Valentine weekend dinner and were extremely disappointed. As we were walking to our table, we walked past the dining room with its decorations, booths, tables and warm ambiance. Instead, we were seated in the back room against the wall under a TV. No view, no ambiance, no decorations, no romance. While the food and service were both fine, the evening was ruined by the terrible location. I understand the restaurant wants to make the most money possible but this was a horrible experience and we will not be back there again.
   

   Salt Creek Grille Orange CountyResponded today

   Hi Ed, We're sad to hear that your Valentine's weekend dinner at Salt Creek Grille in Dana Point, CA. was such a negative experience. We never want our guests to feel like their special occasion isn't valued, and we clearly missed the mark with your seating assignment. We'll definitely review our seating procedures to ensure that guests aren't seated in less desirable locations, especially during peak times and holidays. We value your patronage and are truly sorry we ruined your evening. We hope you might reconsider in the future, and if you do, please don't hesitate to reach out to us directly so we can ensure you have a much more enjoyable experience.
   

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3. D

   Damon

   Los Angeles

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Love this place. Love the live music. Totally recommend
   

   Salt Creek Grille Orange CountyResponded today

   Hi Damon, We're so happy you love Salt Creek Grille and the live music! It's wonderful to hear you so enthusiastically recommend us – that means the world to our team. Creating a fun and enjoyable atmosphere with great music and delicious food is our passion, so your feedback is truly rewarding. Thank you for your support; we look forward to welcoming you back to Salt Creek Grille in Dana Point, CA again soon!
   

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4. J

   James

   Los Angeles

   14 reviews

   5.0

   14 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Curbside appeal was inviting with optional Valet. Warm outdoor fire place for those waiting, reservation was recognized with special occasion notes that they made a point to recognize. The server was experienced, friendly, attentive but not overbearing. Food was delicious, above average portions. Valentines weekend had live, music easy listening and still able to listen/hold a conversation at the table. I special ordered a cocktail and they accommodated. Overall just a relaxed vibe with great food and incredible service. This was a 200+mile round trip and we can't wait to come back...ty SCG
   

   Salt Creek Grille Orange CountyResponded today

   Hi James, We're absolutely thrilled you made the 200+ mile round trip to Salt Creek Grille in Dana Point, CA. for your Valentine's Day celebration, and that it was so worthwhile! It's wonderful to hear you appreciated the curbside appeal, valet option, warm fireplace, and the special recognition of your occasion. We're delighted your server was experienced, friendly, and attentive, and that you enjoyed the delicious, above-average portions. The live, easy-listening music sounds like it created the perfect ambiance, and we're so glad we could accommodate your special cocktail request. Creating a relaxed vibe with great food and incredible service is our passion, so your feedback is truly rewarding. Thank you for choosing Salt Creek Grille; we can't wait to welcome you back again soon!
   

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5. L

   Linnay

   Orange County

   3 reviews

   4.0

   3 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 5

   Salt Creek Grille is in a beautiful location and the outdoor space is ideal for seating if it’s not cold outside. Today was chilly so we sat inside. The food is plated beautifully and 2 out of the 3 entrees were spot-on and delicious. The Eggs Benedict that my friend ordered, however, was lukewarm at best and she sent it back for reheating. Our waiter was great and asked us many times if we had all that we needed. But, several times a busboy came by and looked directly at our table and most likely could see that our coffee cups were empty and just kept walking. Maybe it isn’t his job to do refills but, surely he could have alerted our waiter. I also had a knife in my utensil bundle that wasn’t clean. Even with these small gaffs, I still recommend Salt Creek Grille as I’ve always had a nice time there!
   

   Salt Creek Grille Orange CountyResponded today

   Hi Linnay, We're so glad you appreciate the beautiful location and outdoor space at Salt Creek Grille in Dana Point, CA! We understand your preference for indoor seating on a chilly day. It's wonderful to hear that two of your entrees were spot-on and delicious, and that our waiter provided great service, checking on you frequently. We also appreciate your feedback regarding the busboy and the coffee refills. While it may not be their primary responsibility, we'll reinforce with our team the importance of being attentive to guests' needs, even if it's just alerting the waiter. We value your patronage and appreciate your understanding. We'll use your feedback to improve and hope to provide you with a flawless experience next time.
   

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6. C

   Cyndi

   Orange County

   1 review

   3.0

   1 review

   Dined 2 days ago

   1. Overall 3
   2. Food 2
   3. Service 2
   4. Ambience 3

   Food took way too long to get and steaks were overcooked.
   

   Salt Creek Grille Orange CountyResponded today

   Hi Cyndi, We appreciate your honest feedback about your recent experience at Salt Creek Grille in Dana Point, CA. We sincerely apologize that the food took way too long to arrive and that your steaks were overcooked. This is certainly not the standard of service or food quality we strive for. We'll be addressing these issues immediately with our kitchen and service teams to ensure that food is prepared and delivered promptly and to the correct specifications. We value your patronage and hope you'll give us another opportunity to demonstrate the true Salt Creek Grille experience.
   

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7. P

   Patricia

   Los Angeles

   10 reviews

   5.0

   10 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   As always, Excellent service and quality of food. My husband and I shared the Valentine’s special of Tomahawk and Lobster. Perfectly cooked and large portions. The dessert, wow! Excellent choice! We will definitely be back. Thank you for a wonderful experience.
   

   Salt Creek Grille Orange CountyResponded today

   Hi Patricia, We're so happy to hear that Salt Creek Grille delivered another excellent experience for you! It's wonderful that you and your husband enjoyed the Valentine's Day Tomahawk and Lobster special, finding it perfectly cooked with large portions. And we're thrilled you loved the dessert – wow indeed! Creating wonderful experiences with delicious food and top-notch service is our passion, so your feedback is truly rewarding. Thank you for your continued support; we definitely look forward to welcoming you back to Salt Creek Grille in Dana Point, CA. again soon!
   

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8. S

   Scott

   VIP

   Los Angeles

   8 reviews

   5.0

   8 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We sat at the bar and my wife and I shared a 14 ounce New York steak with a starter Caesar salad and french fries with the steak. The steak was absolutely delicious. The service was very good even though it was Valentine’s Day. They still performed well. 
   

   Salt Creek Grille Orange CountyResponded today

   Hi Scott, We're so glad you and your wife chose Salt Creek Grille for your Valentine's Day celebration! It's fantastic to hear you enjoyed the delicious 14-ounce New York steak, Caesar salad, and fries. We're especially proud that our team provided very good service even on such a busy night. Providing exceptional food and service, even during peak times, is something we strive for, so your feedback is truly rewarding. Thank you for celebrating with us; we hope to welcome you back to Salt Creek Grille in Dana Point, CA. again soon!
   

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9. C

   Clay

   Jacksonville

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was a great way to spend Valentines Day. John provided amazing service with his honesty and recommendations…we will definitely be back!
   

   Salt Creek Grille Orange CountyResponded today

   Hi Clay, We're so glad you chose Salt Creek Grille for your Valentine's Day celebration and that it was a great experience! It's fantastic to hear that John provided such amazing service with his honesty and recommendations – we'll be sure to share your compliments with him! We're thrilled he contributed to such a positive experience with his attention to detail. Creating memorable moments, especially on special occasions like Valentine's Day, is our passion, so your feedback is incredibly rewarding. Thank you for celebrating with us; we definitely look forward to welcoming you back to Salt Creek Grille in Dana Point, CA. soon!
   

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10. N

    NETA

    San Diego

    2 reviews

    5.0

    2 reviews

    Dined 2 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    We were so happy to return to Salt Creek Grille for Valentine's Day. The section with the cute little tables for two was just lovely. Our server, Cori was just delightful. All the staff was do very attentive. The food was outstanding. My only concern is that cost. It has increased drastically. I think that $42 for a pork chop, although it was wonderful, with no sides is really too much. And $41 for a piece of salmon, although fantastic is just too much. There needs to be some sides added, instead of everything bing al la carte.
    

    Salt Creek Grille Orange CountyResponded today

    Hi NETA, We're so happy you chose Salt Creek Grille in Dana Point, CA. for your Valentine's Day celebration and that you enjoyed the lovely ambiance of the section with the tables for two! It's wonderful to hear Cori was delightful and that you found our staff attentive. We're also thrilled you loved the food. We appreciate your honest feedback about the cost, especially regarding the pork chop and salmon. We understand your concern about the pricing and the à la carte nature of the sides. We continuously evaluate our menu pricing and offerings, and your input is valuable as we consider adding side options to our entrees in the future. Thank you for sharing your thoughts; we hope to welcome you back to Salt Creek Grille soon!
    

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