Saltine

Saltine reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. A

   Amy

   Washington DC1 review

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a lovely Easter brunch today! Everyone loved their food which ranged from quiche to hot brown to French toast to a burger. We were warmly greeted and the great service continued to the end of the meal. We will be back!
   

   SaltineResponded 2 days ago

   Thank you for spending your Easter brunch with us! We’re so happy to hear everyone enjoyed their meals—from quiche to French toast—and that you felt warmly welcomed from start to finish. It means a lot to know you had such a positive experience, and we can’t wait to welcome you back again soon!
   

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2. J

   Janet VIP

   Richmond21 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   We do go here a lot. Love the lobster roll and the best clam chowder ! Sam is an absolute awesome waiter . My husband loves the very large omelette but please stop putting all that terrible seasoning on the potatoes He leaves them all the time terrible!
   

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   SaltineResponded 2 days ago

   Thank you so much for being a regular guest—it truly means the world to us! We’re thrilled to hear you love the lobster roll and clam chowder, and that Sam continues to provide awesome service. We’ll be sure to pass along your kind words to him. We also appreciate your feedback about the potatoes. We’ve shared your comments with our kitchen team, and we’ll absolutely take it into consideration as we continue refining our dishes. Your husband shouldn’t have to skip the sides! Looking forward to welcoming you both back again soon.
   

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3. f

   fred VIP

   Richmond6 reviews

   3.0

   Dined 4 days ago

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 5

   Saltine was one of my favorite restaurants until recently. Quality of the food preparations have gone down. Watery she crab soup and changes in the scotash has been most disappointing so I stick with fried shrimp and raw oysters, SMH
   

   SaltineResponded 2 days ago

   Thank you for your honest feedback and for being a loyal guest—we’re truly sorry to hear that recent visits haven’t lived up to your past experiences. It’s disappointing to know the quality of the she crab soup and succotash fell short, especially since these are dishes we take pride in. We appreciate you continuing to join us for favorites like the fried shrimp and raw oysters, and we’ve shared your comments with our culinary team to ensure they’re taken seriously. Your input helps us improve, and we hope we’ll have the opportunity to restore your confidence in the full Saltine experience.
   

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4. P

   Paolo

   Richmond1 review

   4.0

   Dined 4 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Overall we enjoy the food and wine , if I may the down side to be honest as returning customer and stay at the hotel before I ask for the possibility to connected to internet and I was turndown as I know in any hotel for guest can be easily accommodating. Said no to guest for such small request is not what we are expected .
   

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   SaltineResponded 2 days ago

   Thank you for your continued support and for sharing your experience. We’re so glad to hear you’ve enjoyed the food and wine during your visits with us—it truly means a lot to have returning guests like you. We’re sorry to hear you were disappointed with the Wi-Fi access. While we understand how important connectivity is, the hotel’s network is reserved for registered hotel guests. To connect, you must enter a valid guest name and room number, and unfortunately, our team does not have access to provide login credentials to restaurant patrons. We apologize for any inconvenience this may have caused during your visit. We appreciate your understanding and hope to welcome you back soon for another enjoyable experience.
   

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5. A

   ALISON VIP

   Richmond12 reviews

   3.0

   Dined 6 days ago

   1. Overall 3
   2. Food 5
   3. Service 5
   4. Ambience 3

   We met for happy hour drinks and then had a dinner reservation. First the good. The dinner was excellent, food and service both. Regarding the happy hour - babies at the bar should not be allowed!! A baby was being held at the bar while his parents were drinking. They had him in their lap, eating crackers off the bar top (icky) passing him around. This is NOT a good look. The bar is for 21 and up - not for babies, strollers, etc. There are people drinking, talking explicitly, all because they’re seated at the bar. Please fix this!
   

   SaltineResponded 2 days ago

   Thank you for joining us and for your thoughtful feedback. We’re so glad to hear you enjoyed your dinner and received excellent service; that’s always our goal. Thank you for joining us—we’re glad you enjoyed your dinner and received excellent service. We appreciate your feedback regarding the bar atmosphere during happy hour. While Virginia law does not prohibit minors from sitting at the bar in licensed restaurants, we understand your concerns. In this instance, our management team did speak with the guests twice about their child being on the floor due to safety and disruption concerns. Your comments have been noted, and we’ll continue working to ensure a comfortable environment for all guests. Thank you again for your feedback, and we hope to welcome you back soon.
   

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6. S

   Sandra

   New York City1 review

   5.0

   Dined on April 12, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our waitress Ellie was outstanding. She knew the menu inside out and recommended the best dishes for our taste. It was the first time we have eaten here. However, the bar staff need to accommodate special drink requests. We give them a one.
   

   SaltineResponded on April 14, 2025

   Thank you for the great feedback! We’re so glad to hear that Ellie made such an impression with her recommendations and service. We’re always excited to hear when a first-time guest has a memorable experience with us. We appreciate your feedback about the bar and will make sure to pass it along to the team. We’re always striving to improve, and we hope to see you again soon for another great meal and experience!
   

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7. C

   Christine

   St. Louis1 review

   4.0

   Dined on April 9, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Good seafood. Loved the she crab soup, fresh catch, and scallops!!
   

   SaltineResponded on April 14, 2025

   Thank you for dining with us! We're so glad you enjoyed the she crab soup, fresh catch, and scallops—some of our favorites as well. Hope to see you again soon!
   

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8. B

   Brenda

   San Diego28 reviews

   5.0

   Dined on April 3, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was a delightful experience. The food was delicious and the service was super.
   

   SaltineResponded on April 8, 2025

   Thank you for the kind words! We’re so glad to hear you had a delightful experience and that both the food and service left a great impression. We truly appreciate you dining with us and look forward to welcoming you back again soon!
   

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9. R

   Ronald VIP

   Washington DC44 reviews

   5.0

   Dined on March 30, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I have had dinner three times at Saltine within the last 2 months. They constantly serve top quality food and service at a reasonable price. If you are in Norfolk, I highly recommend making reservations or stop in at the bar.
   

   SaltineResponded on April 5, 2025

   Thank you so much for your continued support—we’re honored to have welcomed you three times in the last two months! It means a lot to hear that you consistently enjoy both our food and service, and we truly appreciate your kind recommendation. We look forward to seeing you again soon, whether at the bar or with a reservation!
   

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10. A

    ANNA VIP

    Richmond28 reviews

    1.0

    Dined on March 28, 2025

    1. Overall 1
    2. Food 1
    3. Service 2
    4. Ambience 1

    Short ribs could not eat. So salty. Waiter did not no much. Will not go back. Vibe is not me.
    

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