San Laurel

Commentaires sur le restaurant San Laurel de personnes qui y ont mangé. Selon des cotes récentes.

1. L

   Lenore VIP

   Los Angeles11 commentaires

   4.0

   A mangé au restaurant aujourd'hui

   1. Cote globale 4
   2. Nourriture 5
   3. Service 4
   4. Ambiance 5

   We got off to a very rough start! We texted the restaurant to inform them , due to CRAZY LA traffic, we were going to be approximately 20 minutes late for our reservation. The response was very off putting. We were told that the 10 minute grace period would be strictly enforced and we would be marked as a no show and put on a waiting list. We arrived in fact 16 minutes late for our 5 o clock reservation. The hostess remained firm in adhering to the policy and was unhelpful and negative. I prevailed upon her to see what she could do. Hesitating to be helpful was unacceptable and there’s a serious issue with training to make guests feel welcome. A second hostess did in fact say that she could make it work, acting as if a big gift was being given. Fortunately the food was so spectacular it made up for a truly inhospitable start. Another issue is the staffing for the bar. We ordered 3 cocktails. After quite a long wait only 2 showed up. Another ten minutes at least went by for us to be informed that there was an issue with one if the ingredients in the third cocktail. The server did agree to comp the drink. The hostess issue and bar service prevent me from giving an overall good review despite the fabulous food and beautiful setting and view.
   

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2. OT

   Client d'OpenTable

   Chicago 1 commentaire

   1.0

   Y est allé il y a 3 jours

   1. Cote globale 1
   2. Nourriture 1
   3. Service 5
   4. Ambiance 3

   It may not be my taste so I can't really give it a higher rating. All the dishes were extremely small, so that two people spent more than $300, just like eating an appetizer
   

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3. OT

   Client d'OpenTable

   Los Angeles1 commentaire

   5.0

   Y est allé il y a 7 jours

   1. Cote globale 5
   2. Nourriture 4
   3. Service 5
   4. Ambiance 5

   Our server, Johny was amazing. They close their kitchen at 2 PM promptly so you have to order prior to that time.
   

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4. MN

   MarshaN VIP

   San Diego22 commentaires

   4.0

   Y est allé il y a 7 jours

   1. Cote globale 4
   2. Nourriture 4
   3. Service 3
   4. Ambiance 4

   We had theatre tickets which we told the hostess and server. Even with a reservation had to wait 15 minutes for a table. Waitress was not watching the time on serving us and we barely made it to the theatre on time.
   

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5. D

   David

   New York City4 commentaires

   5.0

   Y est allé le 8 mars 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 4
   4. Ambiance 5

   Very creative combinations and great quality food.very tasty
   

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6. J

   Jeffrey VIP

   Philadelphie 97 commentaires

   5.0

   Y est allé le 26 février 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Great experience in every way. Went for lunch and had the prix fixed tasting menu. Great way to sample the menu and priced fairly. Small portions but enough food. Sea bass and fried chicken were outstanding. Loved the multi chocolate mousse dessert. Outstanding service and an outstanding view of the city. Worth the price.
   

   San LaurelA répondu le 28 février 2025

   Hello Jeffrey, Thank you for your wonderful review! We're thrilled you enjoyed our sea bass, fried chicken, and multi-chocolate mousse dessert. We strive to provide a great experience and pricing, and it's great to hear we hit the mark for you. We're also glad you loved the view of the city. We look forward to welcoming you back to San Laurel soon. Warm regards, The Management Team
   

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7. J

   Jackie VIP

   Comté d’Orange39 commentaires

   5.0

   Y est allé le 24 février 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Third time at San Laurel, and the same excellence: food, service, atmosphere. We dined on appetizers, all creative and delicious: acorn squash, asparagus with romesco, pan con tomate, “mac ‘n cheese”. Two lovely Spanish whites. Johnny is a superb waiter, with his equally fine assistant, Miguel. Many thanks!
   

   San LaurelA répondu le 28 février 2025

   Thanks for the review, Jackie! We're thrilled to hear that you enjoyed your third visit to San Laurel. It's wonderful to know that our creative appetizers, asparagus with romesco, and pan con tomate hit the spot. We're also glad you enjoyed our Spanish whites. We're glad to know our team made your experience even better. We look forward to your next visit! Warm regards, Management Team San Laurel
   

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8. D

   Dan

   Los Angeles16 commentaires

   3.0

   Y est allé le 23 février 2025

   1. Cote globale 3
   2. Nourriture 3
   3. Service 2
   4. Ambiance 3

   Had a reservation, was there on time, was made to wait 15 minutes. Waiter told us our order was going to take 35 minutes when we got our order it was the wrong order, and we had to wait another 20 minutes. The macaroni and mushroom side orders, pretty bland and the cheesecake for dessert around $20 something with an additive of a truffle honey for another $30. So this is a $50 dessert, it was bland and the honey just tastes like regular old honey. The meal was over $400 and just did not have the value we expected. Very disappointing.
   

   San LaurelA répondu le 28 février 2025

   Hello Dan, We're really sorry to hear about your experience at San Laurel. It's clear that we fell short in meeting your expectations, especially with the wait time and the quality of our food. We always strive to provide a great dining experience and it's clear we missed the mark this time. We appreciate your feedback and will definitely address these issues with our team to ensure they don't happen again. We hope you'll give us another chance to impress you. Warm regards, Management Team - San Laurel
   

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9. A

   Alisha

   San Diego1 commentaire

   5.0

   Y est allé le 23 février 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   A wonderful dining experience with my family! The strive and the food were superb.
   

   San LaurelA répondu le 28 février 2025

   Hello Alisha, We're thrilled to hear that you and your family had a wonderful dining experience at San Laurel! It's fantastic to know that our strive and food hit the mark for you. We always strive to provide excellent food and service, and your feedback tells us we're on the right track. Thank you for taking the time to share your experience. We hope to see you and your family again soon! Warm regards, Management Team
   

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10. J

    Jatin

    Los Angeles2 commentaires

    2.0

    Y est allé le 22 février 2025

    1. Cote globale 2
    2. Nourriture 2
    3. Service 4
    4. Ambiance 2

    The service was fair, but I didn’t think there was enough food choices and portion sizes were quite small too. Cocktails didn’t hit the spot either and we never even repeated them.
    

    San LaurelA répondu le 28 février 2025

    Hi Jatin, We appreciate your feedback. It's great to hear that you enjoyed our service, but we're sorry to hear that our food choices and portion sizes didn't meet your expectations. We always aim to provide a variety of choices and generous portions, so we'll definitely take your feedback into account. We're also sorry to hear that our cocktails didn't hit the spot for you. We'll make sure to improve on these aspects. We hope to have the chance to serve you again and provide a better experience. Warm regards, San Laurel Management Team
    

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