Sandro's Restaurant

Review summary

1. S

   Sergio

   New York City

   8 reviews

   5.0

   8 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Great food and better service Always consistent
   

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2. n

   nour

   VIP

   London

   2 reviews

   5.0

   2 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing food, great service, and fantastic atmosphere!
   

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3. OT

   OpenTable Diner

   Nashville

   3 reviews

   5.0

   3 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our family really enjoyed our experience at Sandro’s. The staff and atmosphere were welcoming and the food was amazing. The halibut was cooked to perfection, as was the Cacio e Pepe! We recommend dining there and will definitely go back.
   

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4. Z

   Zachary

   VIP

   New York City

   1 review

   5.0

   1 review

   Dined on December 21, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had a great experience. Staff is lovely and very accommodating. Food is excellent.
   

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5. B

   Ben

   New York City

   7 reviews

   5.0

   7 reviews

   Dined on December 15, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Sandro’s was a delightful dinner experience for me and my family. We were met with such patience and accommodations for our dietary restrictions and preferences, and I value that when going to a restaurant. Our waiter Gabriel was very considerate and attentive, and I loved the decor & plates used! I’ll absolutely come back.
   

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6. N

   Neal

   Salt Lake City

   37 reviews

   4.0

   37 reviews

   Dined on December 12, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Very good meal. Table ready on time, fast service, and very good food in a lively room.
   

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7. P

   Peter

   New York City

   15 reviews

   5.0

   15 reviews

   Dined on December 11, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Very happy once again with my dinner at Sandro’s. Food is very good and service is really good. Strong recommend on Upper East Side
   

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8. D

   Debb

   New York City

   20 reviews

   5.0

   20 reviews

   Dined on December 10, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Pasta was amazing. Service was great. Sad it’s taken me so long to get here Can’t wait to come back
   

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9. a

   amy

   VIP

   New York City

   84 reviews

   5.0

   84 reviews

   Dined on December 9, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Authentic Roman Taste I’m happy to report that Sandro’s food is just as good on East 86th as it was on 81st. I’m even happier that they were the ones cleaning the punterelle not me.
   

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10. S

    Sandy

    VIP

    New York City

    9 reviews

    4.0

    9 reviews

    Dined on December 8, 2024

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 3

    They placed us by a table near the windows and entrance, which was uncomfortably cold. They pushed back at our request to find a table in a different area of the restaurant. when they finally agreed, It took them a half an hour to find a new table. With that said, when we did move, the service was very good as well as the food. As PS... I want to thank Sandro's for their follow up and response, which were very genuine and sincere. Things will happen, how we handle those moments defines us, and they handled it well.
    

    Sandro's RestaurantResponded on December 8, 2024

    Thank you for your feedback, and we sincerely apologize for the inconvenience you experienced. At Sandro’s, we strive to honor all reservations and provide the best possible experience for our guests. Unfortunately, when unforeseen circumstances prevent us from seating you at your reserved table, the only option is to wait for an unreserved table to become available. In such situations, we understand how frustrating it can be to wait, especially when the restaurant is full. We always do our best to accommodate guests as quickly as possible, but we must also ensure fairness to all reservations. We value your understanding and patience and truly hope to have the opportunity to welcome you back for a seamless and enjoyable experience.
    

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