Bamboo Club

Review summary

1. A

   Amy

   Chicago

   2 reviews

   2.0

   2 reviews

   Dined today

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 4

   Service was mediocre. Took forever to get our drinks. Then they called last call at 8pm when the website says they don't close until 10:00 on Sunday, so we were very confused about what was going on. Food was okay, but not great. Limited gluten free options and everything was waaaaay overpriced. One thing to know is that they charge a 4% service charge, but you could ask for it to be removed. Thankfully we read about this in very small print on their menu so we asked for that charge to be removed and saved ourselves an extra $8, which maybe covered the cost of a soda. The place was decorated very cute for Christmas and is worth a one-time experience to see what it's all about. Just make sure you have reservations or you're not getting in and you will be scolded.
   

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2. C

   Chloe

   Chicago

   1 review

   4.0

   1 review

   Dined today

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very fun place. Food and drinks were quite expensive but overall tastes good and the experience was fun.
   

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   Bamboo ClubResponded today

   Thank you for the great review! 🎄✨ We’re so glad you enjoyed the food, drinks, and overall experience. We know the prices are on the higher side, but with the rising costs of goods and labor—and all it takes to bring the Christmas magic to Chicago—we do our best to make it worth the visit. Hope to see you again for more holiday fun!
   

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3. J

   Jill

   Chicago

   1 review

   2.0

   1 review

   Dined 1 day ago

   1. Overall 2
   2. Food 1
   3. Service 1
   4. Ambience 4

   Tables were dirty and one soft pretzel took 30 minutes. We go every year and the quality seems to go downhill more each year.
   

   Bamboo ClubResponded today

   Thank you for your feedback and for visiting each year—we truly appreciate it. We’re sorry to hear about the wait and cleanliness issues. This isn’t the experience we aim for, and we’ll address it with our team. We hope to bring back the holiday magic for you next year!
   

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4. S

   Sophia

   Fort Lauderdale

   1 review

   2.0

   1 review

   Dined 1 day ago

   1. Overall 2
   2. Food 1
   3. Service 2
   4. Ambience 5

   Very cool aesthetic. Awesome place to take pics. Wasn’t very busy and service took a while. WAAAAY over priced. I mean $13 for a regular mug of hot chocolate. Food was cold and not very good. One and done
   

   Bamboo ClubResponded today

   Thank you for your feedback—we’re glad you enjoyed the aesthetic and photo ops! 🎄✨ We’re sorry the service and food didn’t meet your expectations. As for pricing, we know it’s high, but it reflects the rising costs of goods, labor, and the effort to bring the magic of Santa Baby to life. We appreciate your visit and hope you’ll consider giving us another shot in the future!
   

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5. OT

   OpenTable Diner

   VIP

   Washington DC

   1 review

   3.0

   1 review

   Dined 1 day ago

   1. Overall 3
   2. Food 2
   3. Service 2
   4. Ambience 5

   Decorations were great but the service was not. We were told we could only order off the brunch menu when everyone around us who was there before us ordered off the lunch menu. It took a really long time.
   

   Bamboo ClubResponded today

   Thank you for your feedback—we’re glad you enjoyed the decorations! 🎄 To clarify, our brunch menu is only offered until 2pm. We’re sorry for any confusion and delays you experienced and appreciate your patience. We’ll work on improving to make your next visit better!
   

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6. D

   Danielle

   VIP

   Chicago

   2 reviews

   2.0

   2 reviews

   Dined 1 day ago

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 4

   The holiday decor is over the top in a great way. The customer service is terrible. Tons of spots open and they sat my family at the door where we were freezing. Thoughtless decision ruined the experience and made it not worth the high food prices.
   

   Bamboo ClubResponded today

   Thank you for your feedback—we’re glad you loved the holiday decor! 🎄✨ We’re so sorry to hear about the seating experience and the impact it had on your visit. While it might have looked like there were open spots, many of those tables are reserved for upcoming reservations, which limits our ability to move guests. We understand how frustrating this can be and will address this with our team to improve. Thank you for sharing your experience!
   

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7. A

   Agueda

   Milwaukee

   2 reviews

   5.0

   2 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great everything was great, we love this place, we go there every year to enjoy with family
   

   Bamboo ClubResponded today

   We’re so glad you enjoyed the Christmas magic here at Santa Baby! Your support means the world to us. Have a merry and bright holiday season, and come back soon! ❄️🎅
   

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8. S

   Stephanie

   Los Angeles

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Went for Santa Baby experience and it was AMAZING. I originally made reservations for the wrong date and it filled up- I was able to send a message and she changed the date for us (Thank you!!) When we checked in I was greeted with a birthday card signed by everyone (thank you!). All three stories were immersed in Christmas decoration. It wasn’t overly crowded, even for a Friday at 9pm. The drinks were good, service was 10/10. And as tiki bar lovers, we will be back next time we are in Chicago!
   

   • 

   Bamboo ClubResponded today

   Thank you for the amazing review! 🎄✨ We’re so glad we could adjust your reservation and make your visit special. It warms our hearts to hear you appreciated the birthday card—we love those little touches! 🥳 We’re thrilled you enjoyed the decorations, drinks, and top-notch service. We can’t wait to welcome you back next time you’re in Chicago!
   

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9. J

   Jill

   VIP

   Milwaukee

   39 reviews

   5.0

   39 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I absolutely loved this place! The Christmas decorations are over the top and are unlike anything I’ve ever seen before! The food and drinks were delicious!
   

   • 

   Bamboo ClubResponded today

   We’re so glad you enjoyed the Christmas magic here at Santa Baby! Your support means the world to us. Have a merry and bright holiday season, and come back soon! ❄️🎅
   

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10. F

    Felecia

    Chicago

    1 review

    5.0

    1 review

    Dined 2 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    We went for the Santa Baby bar experience we had a great time loved all the decor and taking pictures. Food was very good and drink was amazing
    

    • 

    Bamboo ClubResponded today

    We’re so glad you enjoyed the Christmas magic here at Santa Baby! Your support means the world to us. Have a merry and bright holiday season, and come back soon! ❄️🎅
    

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