Bamboo Club

Review summary

1. S

   Stephanie

   Los Angeles

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Went for Santa Baby experience and it was AMAZING. I originally made reservations for the wrong date and it filled up- I was able to send a message and she changed the date for us (Thank you!!) When we checked in I was greeted with a birthday card signed by everyone (thank you!). All three stories were immersed in Christmas decoration. It wasn’t overly crowded, even for a Friday at 9pm. The drinks were good, service was 10/10. And as tiki bar lovers, we will be back next time we are in Chicago!
   

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2. J

   Jill

   VIP

   Milwaukee

   38 reviews

   5.0

   38 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I absolutely loved this place! The Christmas decorations are over the top and are unlike anything I’ve ever seen before! The food and drinks were delicious!
   

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3. F

   Felecia

   Chicago

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We went for the Santa Baby bar experience we had a great time loved all the decor and taking pictures. Food was very good and drink was amazing
   

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4. K

   Kathy

   Chicago

   10 reviews

   2.0

   10 reviews

   Dined 2 days ago

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 4

   The place was decorated very well. The food was good, drinks were pretty watered down and for the price that is not acceptable. Service was ok very slow in getting our drinks but food came out quickly. Very disappointed when we were just finishing our dinner the waitress brought out bill but, we told her we wanted dessert and were told our time limit was up and that we would have to get up from our table because they had another group that were going to sit there but clearly there was numerous tables available throughout the bar. Also we were not slow in ordering our food or drinks . When I asked the server to check with management about us staying a little longer because we were seated a little earlier than our reservation was for she said no the clock starts as soon as you sit down but if we really wanted dessert we would have to take it to go. Family was very disappointed and we will not be retuning next year there are so many other places on Clark to go to choose from for Christmas. Anyone wanting to go make sure you set your timer so you get to have dessert or a second drink.
   

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5. J

   Jennifer

   Chicago

   3 reviews

   4.0

   3 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 2
   3. Service 4
   4. Ambience 5

   The prices for the food are a bit high given the quality. The food was pretty basic. We tried a burger, buffalo chicken salad, Mac n cheese bites and chicken tenders. The service was quick, our server was great. Basically, we’re paying for the event decor. The way the bar is decked out over 3 floors can’t be beat. It was amazing!
   

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6. L

   Latoya

   Chicago

   1 review

   3.0

   1 review

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 1
   4. Ambience 4

   The Santa baby bar is beautifully decorated with a great atmosphere, making it a pleasant place to visit. However, the service I received from Sophie was disappointing. She seemed to need more training, as she rarely checked on us, took a long time to bring our food, and delayed refilling my lemonade. I also ordered the pretzel bread, waited 25 minutes, and when I overshadowed my experience. Despite the wonderful ambiance and décor, I couldn’t fully enjoy my visit due to the frustrating service. up, she claimed she didn’t realize I wanted to order it—even though I had clearly asked about the price and placed the order. Her lack of attentiveness and poor service left a bad impression, which unfortunately overshadowed my experience. Despite the wonderful ambiance and décor, I couldn’t fully enjoy my visit due to the frustrating service. experience. Despite the wonderful ambiance and décor, I couldn’t fully enjoy my visit due to the frustrating service. This was ny first time at this bar and I can say I will not be back.
   

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7. B

   Brian

   Springfield

   2 reviews

   3.0

   2 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 4

   4% service fee. 20% auto tip. STUPID. One and done
   

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8. K

   Katie

   VIP

   Chicago

   9 reviews

   5.0

   9 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Came here for Santa Baby and loved the decorations! Staff was wonderful and food was decent.
   

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9. K

   Karinna

   Chicago

   4 reviews

   4.0

   4 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server was amazing! The food and drinks were delicious, just wish the tables weren't so squished next to each other.
   

   Bamboo ClubResponded 2 days ago

   Thank you for the great review! 🎅 We're so glad you loved the food, drinks, and our amazing server. As for the cozy table set up, lets just say with all the Christmas lights, our electric bill could probably power Santa’s sleigh! 😉 Hope you’ll join us again for more festive fun!
   

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10. C

    Chris

    Chicago

    3 reviews

    5.0

    3 reviews

    Dined 2 days ago

    1. Overall 5
    2. Food 3
    3. Service 5
    4. Ambience 5

    Fun Holiday setting! Great service, super loud (as expected), average food. They have attendants in their already small bathroom which is fine but all the toiletry stuff they have takes up the entire sink, making it impossible to wash your hands without her assisting you which then of course leads to feeling obligated to leave a tip. It’s just something I personally do not like. I don’t need assistance to use the restroom.
    

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    Bamboo ClubResponded 2 days ago

    Thanks for your feedback and kind words about our service and holiday vibe! 🎄 We appreciate your note about the restroom setup and will keep it in mind as we continue to improve the guest experience. Hope to see you again for more festive fun!
    

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