Bamboo Club

Review summary

1. E

   Edgar

   Chicago

   1 review

   5.0

   1 review

   Dined today

   1. Overall 5
   2. Food 2
   3. Service 5
   4. Ambience 5

   Great place for picks and Christmas vibe not for food
   

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2. J

   Jinah

   Chicago

   5 reviews

   2.0

   5 reviews

   Dined today

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 3

   Even though we made a reservation, we were given he worst table possible (seated by the front door which opened every 30 seconds letting gusts of wind in). We kindly asked to be seated elsewhere since we couldn't even drink our $19 cocktails bc we were shivering even with coats on. The hosts were not helpful and we eventually just had to get up and sit elsewhere.
   

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3. J

   Jammie

   Chicago

   2 reviews

   5.0

   2 reviews

   Dined today

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Fun and enjoyable environment. The pizza taste incredible, however the sampler isn’t that great. Wonderful place to take holiday pics. I will be returning next season!
   

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4. R

   Renee

   Chicago

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   I put in a request for the Server to tell my Son Dj Congratulations on Graduating College this weekend but that didn’t happen. Overall I loved the experience and so did my Som Dj, it was our 1st time here.
   

   Bamboo ClubResponded today

   Thank you so much for the wonderful review! We’re thrilled to hear you and your son, DJ, had a great time on your first visit! Congratulations to DJ on graduating college—that’s such an incredible accomplishment! We’re telling Santa all about it, and he’s definitely on the “good list” this year. 🎅🎓🎄 We hope to welcome you both back soon for more celebrations and holiday magic! ✨
   

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5. t

   tyisha

   Chicago

   6 reviews

   4.0

   6 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 3
   3. Service 3
   4. Ambience 4

   I had a nice time, the service is kind of slow, food was just "okay", the drinks are not worth the price. I enjoyed the music and photo props the most.
   

   Bamboo ClubResponded 1 day ago

   Thank you for your review! We’re glad to hear you had a nice time and enjoyed the music and photo props—those are some of our favorite parts of the holiday magic too! 🎄✨ We appreciate your feedback on the food and drinks and would love to know what type of food you’d expect at a Christmas bar. We currently offer American cuisine to appeal to a wide audience, but we’re always looking for ways to improve. Thank you again for visiting, and we hope to welcome you back for an even better experience next time! 😊
   

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6. K

   Kelly

   Chicago

   1 review

   3.0

   1 review

   Dined 1 day ago

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 5

   They had amazing designs and decor, I lived everyfloor everything here mad me so happy, I loved it! The food was okay… not bad by any means but very over priced. Would highly recommend and go again!! :)
   

   Bamboo ClubResponded 1 day ago

   Thank you so much for visiting Santa Baby and for your kind words about our designs and decor—we’re so glad you loved the festive atmosphere and that it brought you so much joy! 🎄✨ We appreciate your feedback about the food and pricing. We know our prices are on the higher side, and that’s due to the rising costs of goods, labor, and the intricate decor that helps us create the Christmas magic you enjoyed. We hope you can understand that these costs allow us to continue bringing this unique holiday experience to Chicago year after year. It means so much to us that you’d recommend us and would visit again—we can’t wait to welcome you back for more holiday cheer! 😊
   

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7. M

   Mari

   San Antonio

   2 reviews

   5.0

   2 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Visiting Chicago and this place is a must during the holidays. Our server was amazing. Food was good, decorations were out of this world. We took a lot of great pictures. The only downside was we placed 2nd in music bingo. Thank you Santa Baby for helping to make our visit to Chicago just a bit more magical.
   

   Bamboo ClubResponded 1 day ago

   Thank you so much for your wonderful review! We’re thrilled to hear you had such a magical time with us and that our team, food, and decorations made your visit extra special. It sounds like you made some amazing memories (and got some great pictures too)! Finishing 2nd in music bingo is still pretty impressive—there’s always next time for the win! 😉 Thank you for making us part of your Chicago holiday experience. We hope to welcome you back for even more festive fun in the future. Happy holidays! 🎄✨
   

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8. L

   Leigh

   Chicago

   9 reviews

   5.0

   9 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 3
   3. Service 3
   4. Ambience 5

   So much fun! This place definitely puts you in the Christmas spirit!!
   

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9. A

   Ariel

   Chicago

   5 reviews

   1.0

   5 reviews

   Dined 2 days ago

   1. Overall 1
   2. Food 3
   3. Service 5
   4. Ambience 3

   I reserved this place and had specific seating directions. As I know, it’s very difficult sometimes but I specifically asked to be seated away from the door and a breeze just to be seated where I didn’t want to be seated. I was cold the entire time. As soon as I sat down, I noticed my silverware and napkin had hair on it. I gave it to the server and he took it and said nothing. When my food came out, IT HAD HAIR IN THE SOUR CREAM. I felt so annoyed but I am not one of the people to make a big deal of things so I gave the sour cream back. There was no sympathy from the staff nor any accommodations. I spent an average of about $51 ish and it was definitely not worth it for what I got. I was very upset and even after I paid, there was still no apologies or anything. There was hair before I ate and when my food came out and my hair is pulled back and my friends hair was pulled up and it wasn’t our hair texture. Very bad experience this go round and nothing was really polite. In fact, the server made it seem like that was a regular thing instead of being more concerned.
   

   Bamboo ClubResponded 1 day ago

   We’re deeply sorry for your experience and sincerely apologize for the issues you encountered. We’re addressing this with our team to ensure it doesn’t happen again. Thank you for bringing this to our attention, and we truly regret not meeting your expectations.
   

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10. K

    Kelly

    Chicago

    2 reviews

    5.0

    2 reviews

    Dined 2 days ago

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5

    The Santa Baby motif is outstanding. We had a cabana and the holiday decor was throughout. A ton of photo opportunities. My team had a wonderful time.
    

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    Bamboo ClubResponded 1 day ago

    Thank you so much for your kind review! We’re thrilled to hear you and your team had a wonderful time and enjoyed the Santa Baby theme and festive decor. It’s great to know the cabana and photo opportunities added to the experience. We hope to welcome you back for more holiday fun in the future! 🎄✨
    

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