Bamboo Club

Review summary

1. L

   Lana

   Chicago

   14 reviews

   vip
   5.0

   14 reviews

   Dined today

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Great place! $8 for a side of fries though? I would be back for the Bamboo Room and Santa's Baby.
   

   Is this helpful?

   Report
2. D

   DESTINEE

   Chicago

   2 reviews

   5.0

   2 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great vibe, photo ops, food and drinks! Can’t wait to go again
   

   Is this helpful?

   Report
3. M

   Maritza

   Milwaukee

   2 reviews

   5.0

   2 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I came from Milwaukee to enjoy this magical place my experience was fantastic everything was beautiful. I love it
   

   Is this helpful?

   Report
4. K

   Kelly

   Chicago

   1 review

   1.0

   1 review

   Dined 1 day ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 5

   The decorations were amazing! Definitely a great place for pictures. The service was awful! Food took forever. Most of it was wrong and the right stuff was cold. Go for a drink but other than that never will go again.
   

   Is this helpful?

   Report
5. S

   Sarah

   Chicago

   1 review

   3.0

   1 review

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 4

   Food came out quickly but then our milkshakes were forgotten and the server could have checked on our table more. Also forgot water refills
   

   Is this helpful?

   Report
6. J

   Junior

   Chicago

   1 review

   4.0

   1 review

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   The wait was ok for being a reservation restaurant. Waiter took a while to take our order but it was because it was extremely busy. So it was understandable. The while ambience was fun to see. Will definitely come back to this place. Food was delicious! The non alcoholic xmas vacation drink was 🔥!
   

   Is this helpful?

   Report
7. A

   Angela

   Indiana

   5 reviews

   vip
   3.0

   5 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 1
   4. Ambience 5

   Loves the atmosphere! The decor was amazing and we had so much fun! The service we had was bad. We sat for over 20 minutes before someone came over to take our order. Then we were almost done with our food before our drinks came. We never got water either. Had to go and ask another server. That was disappointing especially since they automatically include your gratuity. Our waitress got a good tip and the service was sub par
   

   Is this helpful?

   Report
8. M

   Miranda

   San Francisco

   2 reviews

   1.0

   2 reviews

   Dined 1 day ago

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 5

   1st of all the atmosphere is amazing and the Christmas decorations are beautiful. Aside from that our experience was very poor. You only get your table for an hour and a half which would be fine if the service weren’t so slow. It took about 15 mins to get our drinks and they weren’t even correct. Our waiter kept asking us who ordered a staycation; a drink that non of us had ordered. When my fiancé didn’t get his tropical sleigh ride the waiter said the staycation drink was the tropical sleigh rider she just garnished it wrong. Twenty mins later I had to flag her down to put in a food order. When the food came out my brother in laws burger was missing. We had to bring this to the attention of the wait staff 3 different times over the course of 30 mins before his burger was finally brought out. Two different waitresses brought drinks to our table asking if we had ordered them to which we told them both we had not and declined the drinks. When the bill came we got the burger comp’d for our troubles. Later I was looking over the receipt and realized they charged us for the drinks they incorrectly assigned to our table. Great idea; poorly executed.
   

   Is this helpful?

   Report
9. D

   Daiva

   Las Vegas

   1 review

   4.0

   1 review

   Dined 1 day ago

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 5

   Amazingly decorated for the holidays over 2 floors Servers dressed in holiday garb Elf came to the table to say hi (dead ringer for Will Farrell) Great ambience Nice place to stop for a drink and quick appetizers
   

   Is this helpful?

   Report
10. T

    Tonya

    Chicago

    4 reviews

    2.0

    4 reviews

    Dined 1 day ago

    1. Overall 2
    2. Food 4
    3. Service 4
    4. Ambience 2

    Last year we visited this place and it was wonderful! Went back today with friends with a not so MERRY experience! A poster and stand hit our friend in the head twice, it was freezing as the door kept being opened, the napkins smelled like mold, the bathroom was filthy like an outhouse and all they did to compensate was a free drink ticket to use on the upper level and we could only use them for specific drinks! I do not recommend going here. The decor and photo ops is great but you can do that cheaper and warmer by using your Christmas tree at home!
    

    Is this helpful?

    Report