Savannah Tequila Co. at Plant Riverside District

Review summary

1. j

   jim

   VIP

   Baltimore

   16 reviews

   2.0

   16 reviews

   Dined 1 day ago

   1. Overall 2
   2. Food 1
   3. Service 2
   4. Ambience 1

   Food was well below average, atmosphere is like a very loud cafeteria, and the server was pleasant but disappeared for long stretches of time. Imagine an extremely noisy food hall in college but not as good.
   

   Savannah Tequila Co. at Plant Riverside DistrictResponded today

   Dear jim, I genuinely regret that your dining experience with us was not enjoyable. It's important to us that every guest leaves satisfied, so I apologize for not meeting your expectations. We sincerely hope for the opportunity to provide you with a better experience in the future. Thank you for choosing to dine with us. Sincerely, Mark Lehman Director of Food & Beverage
   

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2. M

   Maureen and Bob

   VIP

   Cleveland

   36 reviews

   5.0

   36 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Love this restaurant. Drinks and food are always amazing.
   

   Savannah Tequila Co. at Plant Riverside DistrictResponded 1 day ago

   Dear Maureen and Bob, It sounds like every aspect of your visit was lovely! Thank you for dining with us and taking the time to write your stellar review. Your comments are greatly appreciated and we hope to see you again soon! Best, Mark Lehman Director of Food & Beverage
   

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3. T

   Tom

   Greater Boston

   1 review

   4.0

   1 review

   Dined 7 days ago

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 4

   Came in with a large party. Servers and hosts were great and super accommodating. Food was delicious. The bar service was extremely slow and the drinks were generally not liked by our party. Spicy margaritas had no flavor and just tasted like drinking jalapeño seeds. Overall a good spot for good food and service, but don’t get your hopes up for a killer margarita
   

   Savannah Tequila Co. at Plant Riverside DistrictResponded 5 days ago

   Dear Tom, Thank you for taking the time to leave us this review. We are glad to hear that you had a great overall experience with us and that our delicious food contributed to that. However, I apologize for the disappointment you experienced with our service and margaritas. We have taken note of your comments, as feedback like yours is essential in helping us improve our service for future guests. It was a pleasure hosting you, and we hope to welcome you back for a flawless experience. Best, Mark Lehman Director of Food and Beverage
   

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4. P

   Paul

   Greater Boston

   1 review

   5.0

   1 review

   Dined on February 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Alex our waiter was great. Food & drinks were spot on.
   

   Savannah Tequila Co. at Plant Riverside DistrictResponded on February 16, 2025

   Dear Paul, This is excellent! We are so happy to hear that you loved our food, drinks, and service. I will share your kind words with Alex. Until next time! Best, Mark Lehman Director of Food & Beverage
   

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5. B

   Beth

   Coastal Georgia

   2 reviews

   2.0

   2 reviews

   Dined on February 15, 2025

   1. Overall 2
   2. Food 4
   3. Service 5
   4. Ambience 2

   Food was good. Service was very rushed like they cleared our table while we were still eating from those specific dishes. The manager who was seating tables being openly rude, yelling, and condescending to his staff because they were not moving fast enough for him was disgusting. We were NOT informed that they could not separate the checks of large parties, we have never had this issue but staff said there is a new company policy. Would have been nice to know before hand.
   

   Savannah Tequila Co. at Plant Riverside DistrictResponded on February 16, 2025

   Dear Beth, Thank you so much for taking the time to share your review. I am glad you enjoyed your meal. We strive to leave all our guests with a positive impression through exceptional service; I apologize for letting you down. Your feedback is important to us as it demonstrates how a simple lack of communication on our part can tarnish a guest’s opinion of our restaurant. I will share your reflections with our team, and we hope you will consider a return trip in the future. Sincerely, Mark Lehman Director of Food & Beverage
   

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6. r

   regina

   Indiana

   1 review

   5.0

   1 review

   Dined on February 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server was new but she was excellent. They did a good job with adding her to their staff. She was still learning their systems but as far as being attentive and being a good server she was great. Her name was Emma so if you go there and get her as your server you're in great shape.
   

   Savannah Tequila Co. at Plant Riverside DistrictResponded on February 16, 2025

   Dear regina, Thank you for taking the time to reflect so kindly on your experience and for praising our dedicated associate, Emma. We're pleased you were so satisfied with the service provided. We look forward to welcoming you back again soon for another great visit. Best, Mark Lehman Director of Food & Beverage
   

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7. M

   Megan

   Pittsburgh

   1 review

   2.0

   1 review

   Dined on February 15, 2025

   1. Overall 2
   2. Food 3
   3. Service 3
   4. Ambience 2

   The restaurant was just really hot and stuffy. Food was okay, not great.
   

   Savannah Tequila Co. at Plant Riverside DistrictResponded on February 16, 2025

   Dear Megan, I’m so sorry we disappointed you; I assure you that we value having you as our guest. We would love another opportunity to impress you on a future visit. Sincerely, Mark Lehman DIrector of Food & Beverage
   

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8. G

   Galynese

   Alabama

   1 review

   5.0

   1 review

   Dined on February 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was perfect. Our server was very helpful and knowledgeable about the menu. He was energetic and made our experience fun!
   

   Savannah Tequila Co. at Plant Riverside DistrictResponded on February 16, 2025

   Dear Galynese, Our establishment aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back in the future. Best, Mark Lehman Director of Food & Beverage
   

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9. K

   Kelly

   Raleigh

   1 review

   5.0

   1 review

   Dined on February 14, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The entire experience was wonderful from the moment we walked in the door. Our server was excellent, helpful and friendly and the food was fantastic! Will definitely go back next time we are in town!
   

   Savannah Tequila Co. at Plant Riverside DistrictResponded on February 15, 2025

   Dear Kelly, Wow, this is exactly what we strive for. We love knowing that our food and service already have you planning your next visit. We enjoyed serving you and look forward to your return. Thank you for choosing us. Best, Mark Lehman Director of Food & Beverage
   

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10. J

    Jessica

    Greensboro

    1 review

    5.0

    1 review

    Dined on February 14, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Everything from the service to the food was amazing! Highly recommend.
    

    Savannah Tequila Co. at Plant Riverside DistrictResponded on February 16, 2025

    Dear Jessica, This is what we love to hear! Thank you so much for dining with us and providing feedback on your visit. It is tremendous to know that you were satisfied with your dishes and our hospitality! I will surely let our entire staff know they are doing excellent, and we can't wait to see you upon your return! Best, Mark Lehman Director of Food & Beverage
    

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