Seréa

Review summary

1. J

   Jim

   Philadelphia13 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We were celebrating our second honeymoon and the maître d greeted us with sparkling wine for the occasion . Unfortunately, while we were there, they had an emergency in the kitchen, which disabled their ability to cook anything. So we were limited to cold or Crudo things from the menu. Everything was excellent. The restaurant did everything they could to make things right since the ability to cook anything was gone. They even arranged a table at a private club near by for us if we wished to leave due to the circumstances. We ultimately decided to stay and we were so happy we did . The maître d(Manuel ), waiter(Mark) , bus staff(Rudy) could not have been better. We had a wonderful time despite the limitations and will be back. Truly, a customer focused place that did everything they could to make sure we had a lovely time.
   

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2. A

   Alyssa

   Chicago1 review

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Brett was awesome! Talked a little fast but really got the job done and we knew all the things on the menu. Chocolate espresso martini and the passion star drinks were our favorite. For food, get the shrimp! So good. And the ceviche and chocolate gelato were great.
   

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3. A

   Angie

   Chicago5 reviews

   4.0

   Dined 6 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Gorgeous view. Lovely upscale environment. Prices are high making it tough for food and drink to meet expectations.
   

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4. D

   Delia

   New York City21 reviews

   4.0

   Dined on March 23, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Good experience overall The waiter was great! Food is very good!
   

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5. D

   David VIP

   Hawaii24 reviews

   4.0

   Dined on March 23, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   NOt our best meal here today. Food served a bit cold, late and fair.
   

   SeréaResponded 6 days ago

   Good afternoon, I am very sorry to hear of your experience at Serea at The Hotel Del Coronado. We strive for every guest to have an exceptionally memorable experience; please be assured we had no intent of anything other. I understand your experience though did not achieve that. I would like an opportunity to make up any shortcomings and show you the standard of service, food and drinks we strive to provide. Sincerely, Darren Shanks
   

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6. OT

   OpenTable Diner

   Orange County1 review

   5.0

   Dined on March 23, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Missy, took great care of us, made awesome suggestions and brought first class fun, and service to the night.
   

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7. L

   Laura VIP

   San Diego7 reviews

   1.0

   Dined on March 22, 2025

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 5

   Took an hour and a half to get our food, waitress ignored our table for at least 40 min, then when the food arrived we were told my son’s order wasn’t available. Meanwhile we watched the tables around us get served. Only after multiple complaints did a manager apologize and comp us a portion of our tab. But for a $500 meal, this was not what we expected from the Hotel Del.
   

   SeréaResponded on March 23, 2025

   Good afternoon, I am very sorry to hear of your experience at Serea at The Hotel Del Coronado. We strive for every guest to have an exceptionally memorable experience; please be assured we had no intent of anything other. I understand your experience though did not achieve that. I would like an opportunity to make up any shortcomings and show you the standard of service, food and drinks we strive to provide. Sincerely, Darren Shanks
   

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8. M

   Michael

   San Francisco13 reviews

   5.0

   Dined on March 21, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   One of our favorite restaurants when we are in San Diego. Thank you for the great food and service
   

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9. R

   Rose

   New York City17 reviews

   5.0

   Dined on March 20, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Hostess accommodated our party with grace. Wait staff was amazing. Food was superb. An excellent event for our group!
   

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10. T

    Tony

    Atlantic City3 reviews

    2.0

    Dined on March 16, 2025

    1. Overall 2
    2. Food 1
    3. Service 5
    4. Ambience 5

    Can’t beat the aesthetics , place is gorgeous and service nice. Drinks were nice. Food was a huge disappointment 2 French toasts served extremely burnt and the avocado toast charred. Took clients for brunch and would not recommend it given the unreliability of the food prep. Could not say anything given the circumstance.
    

    SeréaResponded on March 17, 2025

    Good evening, I am very sorry to hear of your experience at Serea at The Hotel Del Coronado. We strive for every guest to have an exceptionally memorable experience; please be assured we had no intent of anything other. I understand your experience though did not achieve that. I would like an opportunity to make up any shortcomings and show you the standard of service, food and drinks we strive to provide. Sincerely Darren Shanks
    

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