Shrimp Shack Camden

Review summary

1. S

   Sandra

   London

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Celebrated mother’s birthday was a great meal thoroughly enjoyed it
   

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2. N

   Nicole

   VIP

   London

   28 reviews

   5.0

   28 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Staff were very helpful and friendly. Food was very delicious. Prawns were of a good size and sides were plentiful
   

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3. B

   Bob

   Buckinghamshire

   2 reviews

   1.0

   2 reviews

   Dined 4 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   There was one server on and she was spending 10 minutes on one table getting their order. There was a huge party table, maybe 12 people, all waiting for their order. We sat for 10 minutes, saw all of this, as well as slushy cocktails that were sitting on the bar for the whole ten minutes not being delivered. No way one server could manage a whole restaurant. A manager came out, looked around and did nothing to help or talk to the tables. Our family had been looking forward to the experience since Christmas. Extremely disappointed.
   

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4. P

   Plamen

   London

   2 reviews

   5.0

   2 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   As always, food was amazing, i am very pleased going there back and back again. Very balanced food quality and what you pay for.
   

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5. C

   Cameron

   London

   1 review

   1.0

   1 review

   Dined 7 days ago

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 1

   The restaurant was absolutely terrible. The food was nothing like any other seafood have tasted before. Do not recommend one out of 10.
   

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6. S

   Sharna

   London

   1 review

   1.0

   1 review

   Dined on February 8, 2025

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 1

   Awful service, had to wait to be seated for 35 mins.firsy time going so wanted to try! But never ever again! It was hectic and packed staff didn't no what they was doing, lots of people standing in the reception part waiting to be seated (pre booked as well) food wasn't great at all. Had the steak and it was chewy and really fatty. Wouldn't recommend and wouldn't go again. Soz
   

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7. S

   Sameera

   London

   2 reviews

   5.0

   2 reviews

   Dined on February 7, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely food and drinks very flavourful, customer service was excellent and friendly
   

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8. j

   jhanai

   London

   1 review

   4.0

   1 review

   Dined on February 1, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Staff and food was lovely...Will definitely try it again
   

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9. J

   Jayshree

   London

   1 review

   5.0

   1 review

   Dined on January 25, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We travelled from Portsmouth and as fellow south Africans the food was outstanding. We will definitely be visiting again and as our party had increased by 1 they were very accommodating. The seafood boil is a must try, Queen prawns and lobster cooked to perfection. Their Jugs of drink so worth it and very tasty. All in all a first try and it did not disappoint. Wish there was a branch in the South of England. Excellent value for money.
   

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10. J

    Jenna

    London

    1 review

    2.0

    1 review

    Dined on January 25, 2025

    1. Overall 2
    2. Food 2
    3. Service 1
    4. Ambience 1

    Booked here for our anniversary meal, asked for a quiet table and was put in a corner right next to 4 other tables. no acknowledgement of our anniversary either. Then we waited 20 minutes for our drinks to arrive (2 cans of Coke!) there was little to no interaction by the staff, even water is self serve, usually when I’ve been to a crab boil, it’s an experience, this is basically fast food, experienced, not a crab boil. The little details aren’t there. No table wrapping, no bibs, not even a pair of scissors or cracker to get into your crab. The boil sauce itself was a poor imitation, very much just a Cajun spice mixed with butter, lacking depth of flavour, and no seafood flavour in the sauce either, I don’t think they make a proper bisque at all. Disappointing experience, when you’ve had seafood boils in America or Canada, this is just a sub par, watered down, fast food version. And honestly the staff need a booster course in customer service and making guests feel wanted. But I think they are just there to speed up service as quickly as possible, and to have a high turnover. Crab and calamari was overcooked. Prawns were ok. Disappointing all around, won’t be back.
    

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