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Shula's Steak House - Hilton Richmond Hotel & Spa/Short Pump, Richmond, VA

Shula's Steak House - Hilton Richmond Hotel & Spa/Short Pump

3.5
3.5
61 Reviews
$31 to $50
Steakhouse

Make a reservation

2 people
7:00 p.m.
Booked 1 time today
  • Charming
  • Good for special occasions
Shula's Steak House Richmond located in the Hilton Richmond Hotel & Spa is the perfect restaurant & bar for a casual, relaxing dinner and drink. Our diverse menu features our wet-aged steaks along with pastas, sandwiches, salads, chicken, and seafood.

Order delivery or takeout

Additional information

  • Dining style
    Casual Dining
  • Price
    $31 to $50
  • Cuisines
    Steakhouse
  • Hours of Operation
    Daily 5:00 pm–11:00 pm
  • Phone number
    (804) 220-8221
  • Payment Options
    AMEX, Mastercard, Visa
  • Dress code
    Casual Dress
  • Neighbourhood
    Dumbarton
  • Parking details
    Hotel Parking
  • Additional
    Bar/Lounge, Beer, Cocktails, Full Bar, Gluten-free Options, Happy Hour, Takeout, Vegan, Weekend Brunch, Wine

Offers

  • Happy Hour

    Multiple dates available
    Mon - Fri - 5:00 p.m. - 7:00 p.m.
    Join us for our Happy Hour: $5 house pours, $4 domestic draft beer, and half off select bottles of wine on Wednesday!

What 61 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

3.5
3.5 based on recent ratings
  • 3.5Food
  • 4.1Service
  • 3.4Ambience
  • 3.1Value

NoiseModerate

61 Reviews
  1. Donna

    VIP

    Richmond

    10 reviews

    1.0

    10 reviews

    Dined on February 16, 2025

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    After driving an hour in the pouring rain for what was supposed to be a nice date; my husband and I finally arrived. After trying to find a parking space in the pouring rain, we go inside looking forward to relaxing and enjoying an evening of time together. We find a sign outside the restaurant stating that it is CLOSED, due to power failure. Of course, it didn't seem as though they had lost their power. Of course, when we had made our reservations, we took the 8:00 pm time slot because it was the earliest available, since it was Valentines weekend. I had just received an email, just 10 minutes earlier reminding us of our reservation. If they can send out an automated email and text to remind you of the reservation; it seems like someone could figure out how to send one letting us know they were closed. They could've even called us, since they do ask for all that information when you make a reservation. We were very disappointed and angry about how this was handled. Of course, there was no place to eat at that time because reservations had been booked for days. This is not the way to run a business.

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  2. Vincent

    Mobile

    3 reviews

    1.0

    3 reviews

    Dined on February 15, 2025

    1. Overall 1
    2. Food 3
    3. Service 1
    4. Ambience 2
    Never got the chance to eat. Drove one hour and the power was out. Would have been nice for someone to let everyone who had a reservation know they had issues and could have made other arrangements. My complaint is about the lack of communication and not the food or service we had none.

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  3. chris

    Chicago

    3 reviews

    1.0

    3 reviews

    Dined on January 4, 2025

    1. Overall 1
    2. Food 2
    3. Service 4
    4. Ambience 3
    Disappointed. Over priced with an Appleby’s atmosphere. Off the rotation.

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  4. Judy

    Washington DC

    17 reviews

    5.0

    17 reviews

    Dined on January 2, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    We were there on a Thursday at 5 pm …the only people there ..it was lovely! Food very good-filet salad and burger. Bartender/server/everything lady was lovely and we had a blast. Highly recommend filet salad. Delish!

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  5. Willy

    Richmond

    1 review

    1.0

    1 review

    Dined on December 27, 2024

    1. Overall 1
    2. Food 1
    3. Service 4
    4. Ambience 3
    Food was awful Waitstaff tried their best and were very professional

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  6. Andrew

    Richmond

    11 reviews

    3.0

    11 reviews

    Dined on December 25, 2024

    1. Overall 3
    2. Food 3
    3. Service 4
    4. Ambience 1
    The food wasn’t bad. The setting is just not welcoming as the restaurant is in a hotel lobby. Not a great value for the money. I’m not upset that I went but would not return.

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  7. Howard

    Richmond

    1 review

    3.0

    1 review

    Dined on December 10, 2024

    1. Overall 3
    2. Food 4
    3. Service 4
    4. Ambience 3
    Dined early (6:00) on a Tuesday evening. Not enough patrons to make being seated in the dining room an option and were told that the menu in the bar was the same and to seat yourself at any available table. Server was polite and friendly. Food was well prepared and tasty enough but presentation was lacking. Filet mignon was served alone on a large plate with no garnish at all. Just a small portion of entree lost on a oversized plate. Unfortunately not very appetizing. Possibly just picked a bad night to try Shula's but probably won't try again.

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  8. William

    Washington DC

    28 reviews

    5.0

    28 reviews

    Dined on November 28, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Our server, Aquila, was excellent! We ordered the Thanksgiving Feast, and it was perfect! Aquilla checked on us several times and ensured our beverages were full. Everything was superb, just as we expected from Shula's!

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  9. Mike

    Richmond

    1 review

    5.0

    1 review

    Dined on September 29, 2024

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5
    We ate in the bar area. The server was knowledgeable and attentive. The food was good and the portion size was just about right.

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  10. Mothersdaymiscue

    Richmond

    2 reviews

    3.0

    2 reviews

    Dined on July 11, 2024

    1. Overall 3
    2. Food 3
    3. Service 4
    4. Ambience 4
    Strip steak and scallops were excellent. Chicken breast and shrimp pasto, however, were merely ok. Lobster bisque was not good.

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FAQs

Shula's Steak House - Hilton Richmond Hotel & Spa/Short Pump offers takeout which you can order by calling the restaurant at (804) 220-8221.

Shula's Steak House - Hilton Richmond Hotel & Spa/Short Pump is rated 3.5 stars by 61 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people
7:00 p.m.
Booked 1 time today

Order delivery or takeout

Google Map for Shula's Steak House - Hilton Richmond Hotel & Spa/Short Pump

12042 W Broad St, Richmond, VA 23230-1708

Additional information

  • Neighbourhood
    Dumbarton
  • Hours of Operation
    Daily 5:00 pm–11:00 pm
  • Price
    $31 to $50
  • Cuisines
    Steakhouse
  • Dining style
    Casual Dining
  • Dress code
    Casual Dress
  • Parking details
    Hotel Parking
  • Payment Options
    AMEX, Mastercard, Visa
  • Additional
    Bar/Lounge, Beer, Cocktails, Full Bar, Gluten-free Options, Happy Hour, Takeout, Vegan, Weekend Brunch, Wine
  • Privacy Policy
  • Terms of Use
  • Cookies and Interest-Based Ads
  • Cookie Preferences
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