Sienna's Restaurant - UK

Review summary

1. P

   Patricia

   Essex

   1 review

   3.0

   1 review

   Dined 6 days ago

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 2

   Was rushed to eat as soon as we sat down, barely taken our coats off and said hello to each other. Was under the impression that we had the table till 3.45 because the booking confirmation stated 3 hrs for parties of 7+ and we clarified this on arrival to which we were told yes. The older waitress who appeared to be in charge then went on to say if we wanted to stay later we could or would we like her to book us a table next door.....which we agreed for her to do. Then after 2 hours instead she brought the bill and told us we needed to leave as the table was booked out! Completely different story to previous, when we pointed out this and I showed her the confirmation with it written in black and white she said oh no that relates to our normal sittings not brunch .....she was all sure if herself stating I needed to click the read more link to the brunch section which I did and that said the same. She had no explanantion for that or why she had asked us if we wanted to stay on after our said time, just kept saying that she had other people booked on that table. Didn't make any sense. So the problem here is we were not only rushed but 4 of us had 4 drinks the other 3 had just 3 drinks out of a maximum 8 we were allowed with the package apparently. So we did not get value for money we proceeded to spend another £135.00 on drinks next door in the bar. In addition the bill came up without the full deposit taken off which had to be amended, it had no service so we added a tip only to find when I got home that at the point of paying 10% service charge was added. Very sneaky, if I had not asked for a receipt I would have not known that. I had to call the restaurant when 8 got home to get that reimbursed. All in all a complete shambles........be careful everyone of your bills. And don't trust the time allowed for your booking they will only honour that if they don't get another booking and you will only get half your drunk allowance because if it..
   

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2. J

   Jackie

   Essex

   3 reviews

   5.0

   3 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The girls were all lovely that served the tables . Food delicious and good portions , atmosphere fun perfect night
   

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3. M

   Melise

   Dublin

   2 reviews

   5.0

   2 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely cosy restaurant, excellent food, good service, a tad noisy....
   

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4. S

   SANDRA

   Essex

   1 review

   5.0

   1 review

   Dined on December 13, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely comfortable restaurant, friendly waitresses, excellent service , felt like home , no rush , total chill , food was excellent, definitely recommend
   

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5. F

   Frances

   London

   14 reviews

   5.0

   14 reviews

   Dined on December 13, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   So fabulous! Nothing too much trouble! Had the amazing venison ragu, so good!
   

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6. C

   Chaye

   London

   1 review

   5.0

   1 review

   Dined on December 8, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food, great service,best Sunday dinner in Essex 👍🏻
   

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7. M

   Melise

   Dublin

   2 reviews

   5.0

   2 reviews

   Dined on December 4, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   it is a lovely restaurant, great food, pleasant staff.. because it is small if there is a large table it can be noisy
   

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8. L

   Liz

   London

   2 reviews

   5.0

   2 reviews

   Dined on December 1, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Friendly staff and well cooked food. We will return!
   

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9. A

   Anita

   Essex

   1 review

   5.0

   1 review

   Dined on November 22, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I meet some friends for a long overdue catch up at Sienna’s and the whole experience was excellent. I can’t recommend them enough. Try it for yourself.
   

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10. C

    Christine

    London

    12 reviews

    4.0

    12 reviews

    Dined on November 17, 2024

    1. Overall 4
    2. Food 4
    3. Service 3
    4. Ambience 4

    The food was very good but our meals did not all arrive together for any of the courses. One person was left waiting quite a long time at each course and we felt they had been forgotten because it was so long. Dishes should all come at the same time or at least very close together. The person paying the bill offered to add on a tip which was accepted but then asked if service was included and was told it was. They should have informed him of this when he first mentioned the tip. I expect it was shown on the menu but they should still have brought his attention to it. It's a very nice restaurant, a llittle noisy but a good atmosphere.
    

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