Sitti

Review summary

1. J

   Joe

   Raleigh

   3 reviews

   vip
   3.0

   3 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 5
   3. Service 1
   4. Ambience 3

   Service was terrible. Took us 20 minutes to get our check. We requested it 3 times. Finally asked the hostess for help! She was super helpful and fast to fix the issue.
   

   SittiResponded 2 days ago

   Hi Joe, we're sorry to hear that you had terrible service!!! Our mission is to always provide every guest with a welcoming and warming experience. Our sincerest apologies for falling short with our service and grateful that our hostess was able to provide a quick resolution. Despite the terrible service, we are thankful for your high ratings in other areas!! A 5 on food and value !! Woohoo! Which items did you enjoy during your visit? Would love to share your food feedback with our kitchen staff, they'd be pleased to hear !! Additionally, we'd love to have you back to give us a chance to redeem ourselves, and give you the 5 star rating of service that you deserve!
   

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2. m

   maureen

   Raleigh

   7 reviews

   2.0

   7 reviews

   Dined 6 days ago

   1. Overall 2
   2. Food 4
   3. Service 2
   4. Ambience 3

   The food was delicious, really the only positive about the night. We ordered drinks from the bar, that took forever to get, BTW the place was not busy at this point. We ordered apps which took forever to get. My husband ordered a salad that arrived after we received our dinner, and had finished it. Coffee was ordered after the meal, which arrived iced told. It will be awhile before I decide to go back, disappointed in the service.
   

   SittiResponded 2 days ago

   Hi Maureen, first and foremost I would like to apologize on behalf of our entire team that your experience was not a pleasant one. It seems we definitely dropped the ball, then kept on dropping it. Thank you for taking the time to leave a honest, detailed review for us to better understand your visit. I will share your review with our team and use it as a coachable moment for our staff. We hope to see you soon to give us another try.
   

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3. J

   Julianne

   Charleston

   3 reviews

   5.0

   3 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Truly amazing food and wine selection! Service was also great.
   

   SittiResponded 2 days ago

   Wow Julianne, thank you so much for the 5's across the board!! Whoohoo! We take pride in giving our guests a memorable experience. Which dish did you have this visit? Which wines did you try? Have you tried our Pepper Filet yet ? Our Chef curated a peppercorn crusted filet, perfectly paired with a decadent cognac cream sauce! So good !!!! A must try on your next visit for sure! We hope to see you soon and can't wait to share your review with our staff!
   

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4. TT

   TraciT

   Raleigh

   3 reviews

   4.0

   3 reviews

   Dined on November 29, 2024

   1. Overall 4
   2. Food 3
   3. Service 3
   4. Ambience 5

   Typically so good. We were all disappointed. The entrees were ok, food not hot, lacking in the beautiful presentation they usually have. Apps were good. Bread was delicious after we sent back to be cooked longer! I’ll definitely go ago- perhaps the head chef wasn’t there or they were just having a bad night.
   

   SittiResponded on December 7, 2024

   Oh no! I'm sorry that we missed the mark Traci ! Very appreciative of you giving your honest feedback and allowing us to address your concerns. Will share your feedback with the Kitchen staff, as we strive to be consistent. If there is anything more you'd like to share, possibly more in depth about your visit, I would love to hear about it to ensure your next visit is much more memorable! Thank you for your review!
   

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5. E

   Emily

   Raleigh

   8 reviews

   vip
   5.0

   8 reviews

   Dined on November 27, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Sitti is always delicious with excellent service. A bit pricey but worth it!
   

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6. W

   Wendy

   Raleigh

   2 reviews

   5.0

   2 reviews

   Dined on November 23, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had an excellent experience at Sitti. The service was truly exceptional and the food was lovely!
   

   SittiResponded on November 26, 2024

   Thank you so much for visiting! We love to hear such positive feedback! What did you all order, and did you have a particular favorite dish? We do hope you visit again soon, and thank you for your review!
   

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7. K

   Karen

   Raleigh

   56 reviews

   vip
   3.0

   56 reviews

   Dined on November 17, 2024

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 3

   Sitti is always a good choice of a place to dine with friends. They are about as consistent as you get with the execution of the food and the service is always good. I did find the Pita bread on this visit lacking in its usual airiness
   

   SittiResponded on November 26, 2024

   Thank you for your visit, and your review! We are really sorry to hear that not everything with this visit was up to par. I have shared this review, especially the part about the pita bread, with the kitchen staff. Was there anything else you noticed, that we could improve upon? We thank you for being consistent patrons, and all feedback is welcomed and appreciated! Please, come again soon, and thank you so much!
   

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8. K

   Kristine

   Hawaii

   23 reviews

   3.0

   23 reviews

   Dined on November 16, 2024

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 4

   Sitti was an ok restaurant. It took a long time for the service and the food was good. It has a full bar, but specialty cocktails not spectacular.
   

   SittiResponded on November 26, 2024

   We are so sorry to hear about this! Was there anything specific about the cocktails or the cocktail menu, that was lackluster? I have made sure to talk with the front of house about the comments regarding service, so to improve upon the service you receive. Thank you so much, and we really do hope you come again in the future!
   

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9. M

   Mitch

   Raleigh

   1 review

   5.0

   1 review

   Dined on November 9, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Sitti Restaurant in Raleigh is a true gem! The warm ambiance and welcoming staff make you feel at home when you walk in. The Lebanese-inspired menu has flavorful dishes – the Kebbeh and Salmon were especially memorable. Everything tasted fresh, with authentic spices and rich textures that make each bite an experience—the perfect spot for a cozy dinner or a special gathering. I highly recommend to anyone looking to enjoy delicious food with a unique, cultural touch!
   

   SittiResponded on November 26, 2024

   Thank you so much for your review! We are so glad to hear that you enjoyed your visit! Please come again soon!!
   

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10. J

    James

    Raleigh

    44 reviews

    5.0

    44 reviews

    Dined on November 4, 2024

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 4

    Food was outstanding! Service was good. Overall a great meal!
    

    SittiResponded on November 12, 2024

    Thank you for your review, and for visiting us! We are so happy to hear you enjoyed your visit and your meal! Was there any dishes you particularly liked? Please come again soon & thank you!
    

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