Sixty Vines - Charlotte Southend

Review summary

1. S

   Spencer

   San Diego

   1 review

   3.0

   1 review

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   Cute restaurant and Shelby was very friendly but nothing stood out with respect to the food
   

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2. A

   Abigail

   VIP

   Charleston

   12 reviews

   1.0

   12 reviews

   Dined 2 days ago

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 2

   Server was nice, however, they gave four members of our party our meals and the fifth had to sit there awkwardly for 10 mins while all our food god cold waiting for her pizza to come out. When it did it was totally hard and burnt. So we didn’t really enjoy our meals to respect the member of our party left out and then the pizza arrives as though it had been sitting there waiting the whole time. We’ve tried this restaurant three times, each visit gets worse. We won’t be back.
   

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3. A

   Amy

   Charlotte

   10 reviews

   3.0

   10 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 3

   It was just ok. No complaints about the service. I ordered the pork chop and it was was charred all the way around, I had equal amounts of edible pork and burnt bits. The flavor was good, potatoes were nice. My husband thought his Harrissa shrimp was overcooked. I'm not mad about the experience, but I probably wouldn't go back.
   

   Sixty Vines - Charlotte SouthendResponded 1 day ago

   Hello Amy, Thank you for taking the time to share your experience at Sixty Vines - Charlotte Southend. We're glad to hear that you enjoyed the service but are sorry to hear that your pork chop and the rest of your meal didn't meet your expectations. We appreciate your feedback and will certainly pass this on to our culinary team. Your description certainly falls well below our standards for execution and I am so incredibly sorry. I'd love the opportunity to make things right with you and show you who we can be at our best if you are open to it. Please reach out here if you are open to continuing this conversation. Sincere apologies, Robb Lindsey General Manager
   

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4. M

   Marla

   Charlotte

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This was my first time dining at Sixty Vines with my Bookclub member’s. The service by Ryan and Lucy is the best I’ve ever had. Seriously! They were very attentive and thought of everything we needed to make our dining experience one to remember. The food was absolutely amazing; from the Brussel Sprouts and mussels to the double Cabernet burger and creste di gallo pasta. Yummy! I would recommend Sixty Vines for great food and top notch service. Thank you
   

   Sixty Vines - Charlotte SouthendResponded 3 days ago

   Hello Marla! Thanks for the review! We're thrilled to hear that you and your bookclub members enjoyed your first visit to Sixty Vines. It's wonderful to know that our attentive service and delicious food made your experience memorable. We're also glad that you found the food to be amazing. We look forward to welcoming you back for more memorable meals and top-notch service. Cheers! Elana Preston Shift Lead
   

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5. K

   Kaylan

   Charleston

   4 reviews

   5.0

   4 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a wonderful experience. It's where my gf and I had our first date so we celebrated our first date anniversary here. The staff helped make both days truly magical.
   

   Sixty Vines - Charlotte SouthendResponded 3 days ago

   Hi Kaylan! We're over the moon to hear that you chose to celebrate your first date anniversary with us at Sixty Vines - Charlotte Southend! It's wonderful to know that we were able to make your day truly special. We strive to create memorable experiences for our guests and your feedback is a testament to our efforts. We can't wait to welcome you back for many more special occasions in the future. Thank you for choosing Sixty Vines. All the best, Elana Preston Shift Lead
   

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6. MS

   MerS

   Charlotte

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This is our second time coming to 60 Vines in Charlotte and we have loved the food and ambience both times. But both times we have booked for birthday celebrations and arrived on time for our reservations only to be seated and have no one engage us for the first 20-25 minutes after we sat down - not even an “I’ll be with you in a moment.” Luckily, both times we were lucky enough to have Ryan come and take over our table and be our server and he has just been out of the park wonderful! The initial service experience was not great, but his incredible attitude and professionalism (and also the manager’s!) and service level always had us leaving with huge smiles on our faces. He’s THE BEST!!! 
   

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7. J

   Jorge

   New York City

   20 reviews

   5.0

   20 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fantastic food, atmosphere and especially the service. Kudos to Grayson for pointing out a couple of suggestions from the menu and his timing in delivering the courses at the right time. I’ll certainly be back!
   

   Sixty Vines - Charlotte SouthendResponded 5 days ago

   Thank you so much for taking the time to leave us a review! We're so glad Grayson took great care of you! Hope to see you again soon! All the best, Matthew McErlean Manager
   

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8. E

   Eric

   Raleigh

   8 reviews

   5.0

   8 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 5

   We went for my birthday. Nice vibes, service was great, wine selection is awesome. The spicy sausage pizza was way too spicy, I had to send it back.
   

   Sixty Vines - Charlotte SouthendResponded 5 days ago

   Hello Eric! Thank you so much for taking the time to leave us a review. We're so glad you enjoyed a five star visit on your birthday and can't wait to see you again soon. All the best, Matthew McErlean Manager
   

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9. i

   isaac

   Philadelphia

   3 reviews

   5.0

   3 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had a great time, our server was outstanding. Food was good nice decor.
   

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10. l

    lindsay

    VIP

    Charlotte

    35 reviews

    5.0

    35 reviews

    Dined 7 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Blown away every time by this place! Our server was phenomenal and the food always hits.
    

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    Sixty Vines - Charlotte SouthendResponded 1 day ago

    Hello Lindsay, Thank you for taking the time to leave us such a wonderful review. We're absolutely thrilled to hear that you had such a wonderful experience at Sixty Vines - Charlotte Southend. It's fantastic to know that our food and service consistently hit the mark. Your kind words truly mean a lot to us. We look forward to welcoming you back soon for another fantastic experience! Best regards, The Management Team
    

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