Smoke N’ Fire

Smoke N’ Fire reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. OT

   OpenTable Diner

   Grand Rapids1 review

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Brianna is a very friendly server-we have had her wait on us the last 3 years when we visit once a year. She remembers us. We will visit again.
   

   Is this helpful?

2. T

   Tonga

   Chicago4 reviews

   3.0

   Dined on March 8, 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   I ordered the barbeque ribs & they were really tender.
   

   Is this helpful?

3. M

   Misty

   Unspecified2 reviews

   4.0

   Dined on March 8, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Food was wonderful and service was on point. I recommend having the brisket Mac n cheese.
   

   Is this helpful?

4. DT

   DebT

   Grand Rapids3 reviews

   5.0

   Dined on March 7, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We both had salmon with bourbon glaze, mashed potatoes, and asparagus. It was wonderful. I would highly recommend this dinner to anyone.
   

   Is this helpful?

5. C

   Carolyn

   Indiana1 review

   5.0

   Dined on March 2, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Every visit is point on whether breakfast or dinner
   

   Is this helpful?

6. C

   Christopher

   Detroit4 reviews

   4.0

   Dined on March 2, 2025

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 3

   This is the second time my wife and I have dined here. The food has been great both times, but the service was a little lackluster this time around. Our server was nice but missed the small things that restaurants at this price point should automatically do i.e. she didn’t open the bottle of wine that we ordered, didn’t pour the wine, didn’t offer me a glass for my beer, etc. There was a large party that arrived shortly after us, so i think they may have gotten more of our server’s attention than we did (potential for a bigger tip). I’m sure we’ll be back, but i hope the server is a little more attentive next time!
   

   Is this helpful?

7. A

   Angela

   Detroit1 review

   5.0

   Dined on March 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was excellent The service was amazing and all I can tell you is the people that work at FireKeepers do aim to please you!
   

   Is this helpful?

8. R

   Ray

   Grand Rapids1 review

   5.0

   Dined on February 22, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was great and reasonably priced . Reservation was ready on time
   

   Is this helpful?

9. S

   Stephanie

   Chicago1 review

   4.0

   Dined on February 22, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   It was a nice and quiet restaurant. The crab cakes and cheesy shrimp toast was so good definitely recommend.
   

   Is this helpful?

10. E

    Elizabeth

    Chicago1 review

    1.0

    Dined on February 16, 2025

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1

    Worst experience ever. We got Married and choose this restaurant with the outstanding reviews it had. Took us 30 mins to get a drink, over an hour to get our food and it was ice cold, steak wasn’t cooked right, pork chop was over cooked. The floors were dirty with food all over them, just a terrible experience overall. Only saw our waiter twice.
    

    Smoke N’ FireResponded on February 19, 2025

    Congratulations on your recent wedding, and thank you for choosing Smoke 'n Fire to celebrate such a special moment! We are truly sorry to hear that your experience was far from what you expected. The delays in service, food quality issues, and lack of attention you described are not reflective of the standards we aim to uphold. Please know that we take your feedback seriously, and we are addressing these concerns with our team to ensure a better experience for future guests. We would greatly appreciate the opportunity to discuss your visit further. Please reach out to us at 269.282.7689 and we hope to have the chance to make things right.
    

    Is this helpful?