SOL Mexican Cocina - Newport Beach

Review summary

1. D

   Debbie

   Orange County

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   I’m glad I made a reservation ahead of time so my family could celebrate my husband’s birthday with a nice view of the water in the patio area. It was a beautiful sunny day. The food was good. My husband’s steak fajitas was delicious. My daughters enjoyed their steak and eggs from the brunch menu. Our waitress, Carmen, was friendly and attentive. Even though we brought a birthday cake, Carmen still provided the restaurant’s birthday dessert with a candle on top. It was a nice and generous gesture. We had a nice time at Sol Mexican Cocina in NB.
   

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   SOL Mexican Cocina - Newport BeachResponded 1 day ago

   Thanks for the feedback, Debbie! We're thrilled to hear that you and your family had a wonderful birthday celebration at SOL Mexican Cocina - Newport Beach. It's great to know that you enjoyed the view and our delicious food, especially the steak fajitas and eggs. We're glad that our team was able to provide attentive service and that you enjoyed the birthday dessert with a candle. Your kind words mean a lot to us! We look forward to welcoming you and your family back for more celebrations in the future. -Sol Management Team
   

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2. b

   beth

   VIP

   Los Angeles

   42 reviews

   3.0

   42 reviews

   Dined 5 days ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 4

   Had a 6 pm reservation and waited 30 minutes for a table. Waited another 15 minutes for water, then 15 minutes for a server, 30 minutes for Guacamole . Dinner took a long time and was marginal. Our waiter Tony would take our order and say"lady want are you having?"
   

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3. D

   DAVID

   Los Angeles

   23 reviews

   4.0

   23 reviews

   Dined 5 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Very Good food and a great place to hang with family or friends, just a bit to pricey for drinks and food, to upscale for tacos.
   

   SOL Mexican Cocina - Newport BeachResponded 1 day ago

   Hey David, thank you for taking the time to leave us a review. We're glad to hear that you enjoyed our food and found our place to be a great spot for family or friends. We understand that you found our prices a bit steep for drinks and food. We're sorry if this caused any inconvenience. We strive to provide a high-quality dining experience that just happens to be in line with our prices. We appreciate your feedback and will consider it as we strive to improve. We look forward to welcoming you back to SOL Mexican Cocina - Newport Beach soon. Best regards, Sol Newport Beach Management Team
   

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4. A

   Alex

   Orange County

   3 reviews

   1.0

   3 reviews

   Dined on February 16, 2025

   1. Overall 1
   2. Food 4
   3. Service 1
   4. Ambience 3

   Went to lunch with my family today. Had a reservation at 2 pm for party of 8. Didn't get seated until after 2:30 pm. The manager didn't both to apologize. Service was atrocious. Our last time was similarly bad. Have been going here for almost 20 years and it's been on the decline since Covid. Will not be returning. Ever.
   

   SOL Mexican Cocina - Newport BeachResponded on February 17, 2025

   Hey Alex, We're really sorry to hear about your recent experience at SOL Mexican Cocina - Newport Beach. We understand how frustrating it must have been to wait for your table and not be seated when you had a reservation. We also apologize for the less-than-satisfactory service you received from our team. We're usually known for our prompt service and we regret that we fell short during your visit. We appreciate your long history at our restaurant and we're sorry to hear that it didn't meet your expectations. I personally was assisting during brunch, and I would love to hear from you as to how we can invite you back to give us another opportunity for a spectacular meal. Best regards, General Manager
   

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5. OT

   OpenTable Diner

   VIP

   New York City

   5 reviews

   5.0

   5 reviews

   Dined on February 16, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Really liked our waiter, JC. He kept it really fun but was also diligent regarding food preferences and allergies.
   

   SOL Mexican Cocina - Newport BeachResponded on February 17, 2025

   Thank you so much for the 5 stars! We look forward to seeing you again soon! – SOL Mexican Cocina
   

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6. T

   Ty

   Orange County

   1 review

   3.0

   1 review

   Dined on February 16, 2025

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 4

   Food was good, showed up for a 730 reservation, ended up being seated at 755 only because we asked them for an update on our seating. Server came to our table a total of 4 times, once for a first drink order, once for food orders, and 2 times for the check. Very minimal and uninvolved, relatively unprofessional. really wasn’t great, wasnt bad. Worth the money? No.
   

   SOL Mexican Cocina - Newport BeachResponded on February 17, 2025

   Hi Ty, We're sorry to hear that your experience at SOL Mexican Cocina - Newport Beach didn't meet your expectations. We strive to provide a memorable dining experience for all our guests, and it's clear we fell short in your case. We appreciate your feedback on the service you received and we assure you that it's not typical of our usual standards. We're taking your comments into consideration as we continuously work on improving our guest experience. We hope you'll give us another chance to make it right. Best regards, The Management Team
   

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7. I

   Ivan

   Los Angeles

   1 review

   5.0

   1 review

   Dined on February 16, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Nice ambiance, perfect view, incredible service love how our waitress Brandon always checked in making sure we are ok. Will come back
   

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   SOL Mexican Cocina - Newport BeachResponded on February 20, 2025

   Hi Ivan, We're absolutely thrilled to hear that you enjoyed the ambiance, view, and service at SOL Mexican Cocina - Newport Beach. It's always wonderful to know that our team's efforts to ensure our customers' comfort and safety are appreciated. We're also glad to hear that you plan to return. Thank you for your kind words and high ratings. We can't wait to serve you again soon! Best regards, Sol Management Team
   

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8. G

   Gabrielle

   VIP

   Orange County

   1 review

   3.0

   1 review

   Dined on February 16, 2025

   1. Overall 3
   2. Food 5
   3. Service 4
   4. Ambience 5

   The food, service and atmosphere was wonderful once we sat down. However, we had a reservation for 6:15 and we did not get seated until 6:55. The hostess kept assuring us that we were “next” and that we would be seated in “just a second” and continued seating other parties in front of us. Because of this we missed another reservation we had for after dinner.
   

   SOL Mexican Cocina - Newport BeachResponded on February 20, 2025

   Thanks for the feedback, Gabrielle. We're thrilled to hear that you enjoyed our food and atmosphere, but we're sorry to hear about your experience with the reservation delay. We understand how frustrating it can be to miss your reservation, especially when you're looking forward to a great dining experience. We will definitely take your feedback into account as we strive to improve our service. We hope to welcome you back to SOL Mexican Cocina - Newport Beach soon, and we'll make sure this doesn't happen again. Best regards, SOL Mexican Cocina - Newport Beach Management Team
   

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9. S

   Sherry

   VIP

   Orange County

   7 reviews

   4.0

   7 reviews

   Dined on February 15, 2025

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 4

   The food was awesome! The service was lacking. We had to ask for water refills and server only checked on us once when the food was delivered. The music was very loud resulting in us shouting to each other.
   

   SOL Mexican Cocina - Newport BeachResponded on February 20, 2025

   Thanks for the review, Sherry. We're thrilled to hear that you enjoyed the food at SOL Mexican Cocina - Newport Beach. We truly value your feedback on our service. We apologize for the noise level and the occasional lapses in attentiveness. We're always looking for ways to improve, and your input is invaluable in that process. We hope to have the opportunity to serve you again soon and provide a more seamless dining experience. -Sol Management Team
   

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10. P

    Patty

    Orange County

    2 reviews

    5.0

    2 reviews

    Dined on February 15, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Delicious foods and drinks, pretty ambiance and the servers are nice!!
    

    SOL Mexican Cocina - Newport BeachResponded 7 days ago

    Hello Patty, Thank you for your wonderful review! We're thrilled to hear that you enjoyed our food and drinks, and found the ambiance to be lovely. It's great to know that our servers also added to your positive experience. We always strive to provide a memorable dining experience for our guests at SOL Mexican Cocina - Newport Beach. We look forward to serving you again soon! Best regards, The Management Team
    

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