SOL Mexican Cocina - Scottsdale

Review summary

1. S

   SJ

   Phoenix

   7 reviews

   2.0

   7 reviews

   Dined 1 day ago

   1. Overall 2
   2. Food 5
   3. Service 2
   4. Ambience 1

   I was so disappointed, and will not be returning here for dinner. First, I had a reservation for 8 pm. I asked to be seated at a quiet table. We got there, and probably weren't seated until about 8:15 because "there were large parties ahead of us." Then, they sat us right under a speaker. Loud, garish music was blasting over my head. I couldn't hear a word my husband said, so I asked to be moved. They wouldn't move me despite there being empty tables around us. I took photos. Shortly after we sat down, there were three empty tables along the wall that we could have been easily moved to, if they cared. Then, as the night went on, only one table was ever seated with people. In short, we could have easily been moved, but they refused to accommodate my request despite having the room and ability to do so. The food here is good. The service wasn't great, and the customer service was poor. I will return for lunch when I can likely be treated as a valuable customer. But I won't be coming back for dinner. This restaurant simply thinks it is too "special" to accommodate basic requests of its regular customers.
   

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2. K

   Kristy

   Phoenix

   2 reviews

   5.0

   2 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 4

   We had a pleasant experience overall and the food was delicious.
   

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3. C

   Chris

   VIP

   New York City

   5 reviews

   2.0

   5 reviews

   Dined 1 day ago

   1. Overall 2
   2. Food 4
   3. Service 3
   4. Ambience 1

   There should be a note when booking the patio vs. an overflow situation where it involves a concrete slab not attached to the restaurant. It was more patio adjacent. It was decent chain Mexican food, but you could tell it was poorly run. “Large taco” was a 4” tortilla, can’t imagine what the street tacos consisted of. Several others with those tables refused to sit there and were turned away while the restaurant for the hour plus we sat there was barely at 60% full. Too many Mexican options in Scottsdale to bother with this one. It’s a chain in a shopping center, didn’t expect gold, but this one was a waste of time and money.
   

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4. A

   Aaron

   Phoenix

   16 reviews

   4.0

   16 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Overall still a very good restaurant. They removed one of my favorite tacos the garlic ribeye and the server mentioned everyone is disappointed it’s gone. Food lacked the fine quality it used to have and not the extra special it used to be. You can tell it’s about getting people in and out and the details or lack there of are showing. Mass produced food.
   

   SOL Mexican Cocina - ScottsdaleResponded 2 days ago

   Dear Aaron, Thank you for the 4-star review! We appreciate your feedback and are always striving to improve. If there's anything specific you'd like to share to help us earn that 5th star next time, please feel free to reach out. We value your business and look forward to serving you again soon!
   

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5. K

   Kristen

   Seattle

   3 reviews

   5.0

   3 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service and really, really good food. A balanced menu with plenty of seafood options.
   

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6. A

   Alan

   VIP

   Minneapolis

   42 reviews

   5.0

   42 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always a wonderful experience! Taco Tuesday is always busy with an energetic vibe. The live music is a nice addition. The margaritas are top notch and the El Jefe taco is outstanding!
   

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7. D

   Dawn

   Phoenix

   17 reviews

   4.0

   17 reviews

   Dined 5 days ago

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 4

   Food was good. The server seemed annoyed to be there. They need to improve their customer service there but overall, I will give it another try.
   

   SOL Mexican Cocina - ScottsdaleResponded 2 days ago

   Dear Dawn, Thank you for the 4-star review! We appreciate your feedback and are always striving to improve. If there's anything specific you'd like to share to help us earn that 5th star next time, please feel free to reach out. We value your business and look forward to serving you again soon!
   

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8. M

   Montserrat

   Phoenix

   2 reviews

   5.0

   2 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always have a great time at Sol! Food is delicious and served quickly.
   

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9. s

   steve

   VIP

   Minneapolis

   130 reviews

   4.0

   130 reviews

   Dined 7 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   The food was very good and flavor's were great. Service was excellent and attentive
   

   SOL Mexican Cocina - ScottsdaleResponded 2 days ago

   Dear Steve, Thank you for the 4-star review! We appreciate your feedback and are always striving to improve. If there's anything specific you'd like to share to help us earn that 5th star next time, please feel free to reach out. We value your business and look forward to serving you again soon!
   

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10. T

    Ted

    Phoenix

    9 reviews

    5.0

    9 reviews

    Dined on January 8, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    We celebrated a birthday dinner at SOL Mexican Cocina - Scottsdale, and it was FABULOUS! We had a great table by the window in the corner. The hostess was warm and friendly. Our waiter was professional, knowledgeable, friendly, and helpful. He was attentive throughout our stay but never hovering. Our drinks, appetizer, and meals were all delivered timely and tasted fantastic! We even received a Birthday surprise desert. We will definitely be returning and recommending SOL Mexican Cocina in Scottsdale to all our friends.
    

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