Soluna Restaurant & Bar

Review summary

1. L

   Lee

   VIP

   Kansas City

   42 reviews

   1.0

   42 reviews

   Dined 4 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   On the day of our reservation, the chef called and left a voicemail indicating that there had been several cancellations and he was sorry, but he was going to cancel our reservation because they didn't have enough business to justify keeping the restaurant open. He offered us a 10% discount if we would make a new reservation for the following week. We've never had this happen before and believe it to be a poor decision on his part. This restaurant is in the location of a former restaurant that was one of our favorites. We assume the chef/owner wants to grow his business. Cancelling reservations of patrons is certainly not a way to do so. He decided to opt for cutting his losses for that night over delighting at least one customer (don't know if he cancelled other reservations, too). It's certainly his right to do so but we are not inclined to make another reservation and try Soluna. Offering a 10% discount was insulting.
   

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2. R

   Randall

   VIP

   Greater Boston

   11 reviews

   5.0

   11 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food. Great chef and owner. Something new and worth it in Naples.
   

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3. d

   donna

   VIP

   Naples

   71 reviews

   5.0

   71 reviews

   Dined on February 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   our server Maria made our dining experience exceptional. Not only professional, knowledgeable but kind. She tended to all our needs. The dining was great from drinks to entrees to dessert. We will definitely be back
   

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4. D

   Diana

   VIP

   San Francisco

   1 review

   5.0

   1 review

   Dined on February 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Noah was our waiter. Not only was he knowledgeable about the menu, he was attentive and delightful. We had a super fun time and the food was impressive. Just go!
   

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5. S

   Scott

   Nashville

   1 review

   3.0

   1 review

   Dined on February 15, 2025

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 4

   Well, the atmosphere is perfect, the flavors were also on point. However, both of our fish dishes (grouper) were overcooked. We did bring it up to the waitress who did nothing about it. While polite, the waitress knew nothing about wine and could not offer Assistance and Wine selections. The special Valentines drink that was listed as vodka raspberry, and lemon was a cream based drink. That was not in the description. Had it been, my wife would not have ordered it. When she discussed this with the waitress, again, nothing was done. While, we understood it was Valentine’s Day and therefore quite busy it took an incredibly long time to get our first cocktail and bread to the table. 
   

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6. M

   Martha

   San Francisco

   2 reviews

   1.0

   2 reviews

   Dined on February 14, 2025

   1. Overall 1
   2. Food 2
   3. Service 3
   4. Ambience 3

   These reservations were made in January nevertheless we were seated at a table very near the door and bar. When asked for another table we were reluctantly seated in the dining room. Staff was limited to only two waiters therefore service was EXTREMELY VERY SLOW. Perhaps the three people seated at the hostess station could have helped out. It took an inordinate amount of time to get the drink order in and then served. We four guests said the we never had to wait so long for a drink. We ordered the artisanal cheese and meat platter and it was lovely but we were not given plates or serving utensils to serve it on our bread plates. I ordered the grouper and my husband ordered the pork chops. But we’re overcooked. The pork chops were tough and dry. After dinner the waiter brought us dessert menus but took so long to come back to us that we decided to skip dessert. I want to state that our waiter Logan was very friendly and helpful with menu items but he was clearly overwhelmed either the many tables that he had. Once again I will state that the managerial staff should have helped to alleviate the situation. Generally speaking all four of us were very disappointed with Soluna.
   

   Soluna Restaurant & BarResponded on February 15, 2025

   I’m really sorry to hear that your experience at Soluna didn’t meet expectations. While we did experience some unexpected challenges that evening, that’s not an excuse, and I take full responsibility. Your feedback about the pacing of service, table placement, and food quality is incredibly important, and we’ll be addressing these issues internally to ensure they don’t happen again. I truly appreciate your kind words about Logan. I’d love the opportunity to speak with you directly and make this right. Please feel free to reach out to me at the restaurant at 239-384-9436. I really appreciate you giving us a try, and I hope we’ll have the chance to welcome you back for a much better experience. William Andraca Chef & Owner
   

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7. P

   Patty

   VIP

   Naples

   7 reviews

   4.0

   7 reviews

   Dined on February 14, 2025

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   Went on Valentine’s Day. The food was excellent. The service was very slow. Sat for 15 mins. Without a drink order. Will try it again.
   

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8. A

   Angelica

   Columbus

   1 review

   5.0

   1 review

   Dined on February 14, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   My husband and I went to Soluna for Valentine's Day and our meal was lovely. I have to be gluten free so it was a big plus to enjoy some gluten free bread! Our waiter Logan was great and quick to correct a small drink issue we had. The filet was excellent. We will visit again when we make our way back to Naples.
   

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9. F

   Frank

   VIP

   Naples

   3 reviews

   4.0

   3 reviews

   Dined on February 14, 2025

   1. Overall 4
   2. Food 3
   3. Service 3
   4. Ambience 4

   Service was rushed. I imagine given it was Valentines Day the reservations were probably full but you felt like they were trying to have you eat and go. Given their price points, that wasn't comfortable. I noticed some tables weren't finished with their appetizers when their main dish came. With regard to the food, the Black Grouper was very good. The short ribs were tender but a bit dry. Would probably try the place again on a normal night.
   

   Soluna Restaurant & BarResponded on February 15, 2025

   Thank you for spending your Valentine’s Day with us and for sharing your experience. We always aim to provide a relaxed and enjoyable dining experience, so I’m sorry if the pacing felt rushed—we never want our guests to feel hurried. Given the holiday, we did have a packed house, but we’ll take your feedback to ensure a better balance moving forward. I’m glad you enjoyed the black grouper, and I appreciate your honest thoughts on the short ribs. We’re always working to refine our dishes, and your input helps us do just that. I’d love to welcome you back on a regular evening so you can experience Soluna at its best. Looking forward to seeing you again soon! —William Chef & Owner
   

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10. J

    Jeffrey

    Naples

    1 review

    5.0

    1 review

    Dined on February 14, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    The food and atmosphere were excellent. Staff was very attentive!
    

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