Sophie's @ The Dean Cork

Review summary

1. L

   Louise

   Munster

   1 review

   4.0

   1 review

   Dined 1 day ago

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 3

   Delivered the wrong side order and drink and no water unless asked for, possibly due to the time of year, as it was busy. Food was delicious and I will still return.
   

   Sophie's @ The Dean CorkResponded today

   Hi Louise Thank you for the fabulous four star feedback. We will take your review onboard for future improvements. We hope you will come back to us again for better experience. Happy Xmas Sophies ❤
   

   Is this helpful?

   Report
2. M

   Marie

   San Francisco

   1 review

   2.0

   1 review

   Dined 1 day ago

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 2

   We were dissappointed with the service and the experience. We were not made feel special for our occasion, the waitress got our orders wrong and barely communicated with us. So sadly we were very dissappointed, we had picked this place for our festive get together for 2024.
   

   Sophie's @ The Dean CorkResponded today

   Hi Marie Thank you for taking the time to provide your feedback. We will take you onboard for future improvements. Hopefully we can look forward to welcoming you back again in the future. Sophies ❤
   

   Is this helpful?

   Report
3. G

   Garry

   Munster

   1 review

   2.0

   1 review

   Dined 1 day ago

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 1

   One word shocking. We were nearly waiting 45 mins for our meal. Had to ask one of the staff what was happening. People in front of us came in after us and they got there meal well before us. Waiting another 20 mins for desert menu. We just paid and left. Food was just thrown on the plate. Staff had no manners even when we wanted to pay we were told we just have to wait 10 mins. I had to swap with my wife cause she found her order wasn’t nice. 2 runny eggs on a sausage and bit of bread. Burger was shocking bit of bacon on burger and cheese it was falling apart. Was disappointed and discussed with meal and service was really looking forward to it. Would I go back NO. Would I recommend it NO. Very bad experience and a waste of time and money
   

   Sophie's @ The Dean CorkResponded today

   Hi Garry Thank you for taking the time to provide your feedback. We are disappointed you didn't enjoy Sophie's fully. We would like assure you this situation is not up to our standards & our apologies we missed it this time. We will take your feedback onboard for future improvements. Hopefully we can look forward to welcoming you back again in the future. Sophies ❤
   

   Is this helpful?

   Report
4. A

   Amy

   Miami

   3 reviews

   3.0

   3 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   Went for dinner and sat outside. The view from outside is great & with the heaters, it was very comfortable to sit outside on a winters night. The cocktails were great. We had the antipasta for starters which I liked. Two people at our table had the Duck for dinner which was very tough, very disappointing. I ordered the Monkfish & seafood curry which was so fresh and full of flavor. My friend got the Filet and it was nice, just a little over cooked. We got sticky toffee pudding for desert that felt like it was microwaved. Our waitress Gabby was great & was so attentive and friendly. Overall the cocktails, service, view is great, the food is mediocre and could do with some improvements. Thanks, Amy.
   

   Sophie's @ The Dean CorkResponded 1 day ago

   Hi Amy Thank you for taking the time to review our restaurant. We are glad you are happy with the service provided by Gabby. We will take your feedback regarding food onboard for future improvements. Hopefully we can look forward to welcoming you back again in the future. Sophies ❤
   

   Is this helpful?

   Report
5. E

   Emma

   Munster

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The best meal I’ve ever had, best service, best vibes 🥂
   

   Sophie's @ The Dean CorkResponded 1 day ago

   Hi Emma Thank you for the amazing five star feedback. We are glad you enjoyed Sophie's experience. Looking forward to welcoming you back very soon. Sophies ❤
   

   Is this helpful?

   Report
6. OT

   OpenTable Diner

   Munster

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food, service and ambience was perfect. Would highly recommend
   

   Sophie's @ The Dean CorkResponded today

   Hi Thank you for the amazing five star feedback. Looking forward to welcoming you back very soon. Sophies ❤
   

   Is this helpful?

   Report
7. OT

   OpenTable Diner

   Cork

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had the most enjoyable Christmas meal, service and staff were excellent, could not fault the place. We go every Christmas and it is always a great experience - thanks for the window booth, always makes it extra special. See ye in the new year. Joy
   

   • 

   Sophie's @ The Dean CorkResponded 6 days ago

   Hi Joy, Thank you for the amazing five star feedback! It was a pleasure to host Xmas dinner for you and your family again. Looking forward to welcoming you back very soon and we wish you a wonderful Christmas. Sophies ❤
   

   Is this helpful?

   Report
8. I

   Isabella

   Munster

   1 review

   5.0

   1 review

   Dined on December 13, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Waiters were very accommodating and friendly and the food was amazing highly recommend this place!
   

   Sophie's @ The Dean CorkResponded 7 days ago

   Hi Isabella, Thank you for the amazing five star feedback. Looking forward to welcoming you back very soon. Sophies ❤
   

   Is this helpful?

   Report
9. J

   Jack

   Munster

   1 review

   4.0

   1 review

   Dined on December 13, 2024

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 4

   Overall the service was very good, however waiting times for food was a bit slower than I would have liked staff where friendly and attentive. But it is obvious that some of the staff are not very aware of their roles
   

   Sophie's @ The Dean CorkResponded 7 days ago

   Hi Jack, Thank you for the fabulous four star review We will take your feedback regarding speed of service onboard for future improvements. Looking forward to welcoming you back very soon. Sophies ❤
   

   Is this helpful?

   Report
10. K

    Kyra

    Liverpool

    1 review

    3.0

    1 review

    Dined on December 11, 2024

    1. Overall 3
    2. Food 3
    3. Service 2
    4. Ambience 4

    Honestly the food was great but I think they’re only able to specialise with some of their meats. I booked for my boyfriend’s birthday and I’d asked for a table by the window which they gave us which I was so grateful for. We ordered a starter which came out so quick and it was pork which was lovely but we’d arrived at 8:15pm and didn’t get our actual food until 9:30pm there was lack of service from the staff in terms of updates and checking our table. I think the waiting time really let down the whole experience. Not to mention the tiger prawn pasta was a very very big let down in portion size and the duck breast was extremely chewy. The pepper soup that came with it was lush though. Overall it was a nice dining experience but if they’d gave us frequent updates with the food and didn’t take so long it would’ve been so much better.
    

    Sophie's @ The Dean CorkResponded on December 13, 2024

    Hi Kyra, Thank you for taking the time to provide your feedback. We will take it onboard for future improvements in food & service. Hopefully we can look forward to welcoming you back again in the future. Sophies ❤
    

    Is this helpful?

    Report