South City Kitchen Avalon

Review summary

1. J

   Jessica

   Tallahassee

   10 reviews

   5.0

   10 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 5

   Delicious scratch food. Good but not memorable service. Great ambience!
   

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2. J

   Jacqui

   Atlanta Metro

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful place to meet friends and enjoy a great meal. The southern fried chicken is a show stopper!
   

   South City Kitchen AvalonResponded 2 days ago

   Thank you for your kind words! We’re so happy to hear that you enjoyed your time with friends and that the Southern fried chicken made such an impression. It’s one of our favorites, and we're thrilled it was a show stopper for you! We look forward to welcoming you back for more great meals and good times.
   

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3. L

   Liana

   Atlanta Metro

   1 review

   4.0

   1 review

   Dined 7 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   The food was very good, but the lunch portion sizes are way too big. We could have gone with just ordering appetizers to share. The sandwiches came with so much fries, it was ridiculous. I took half of my entree back to have for lunch tomorrow. The music was soft and the noise level too so it was easy to talk to your meal companions. Would come here again for a special occasion as the prices are a little too high for everyday for me.
   

   South City Kitchen AvalonResponded 2 days ago

   Thank you for taking the time to share your feedback! We’re delighted to hear that you enjoyed the food and appreciated the ambiance. We also understand your thoughts on the portion sizes and will consider your feedback as we continue to evaluate our offerings. It’s great to know that the noise level and music helped create a pleasant atmosphere for conversation. We appreciate your kind words and are glad you would consider us for special occasions. We hope to welcome you back soon for another memorable experience!
   

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4. G

   Gerard

   Houston

   3 reviews

   5.0

   3 reviews

   Dined on December 16, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Service like no other! The food was amazing! Nathan took great care of me! This definitely a gem of Alpharetta!
   

   South City Kitchen AvalonResponded 2 days ago

   Thank you so much for your kind words! We're thrilled to hear that you had such a great experience with us and that Nathan took excellent care of you. We're proud to be considered a gem of Alpharetta, and it’s wonderful to know that both the service and food made your visit special. We look forward to welcoming you back soon for another amazing meal!
   

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5. R

   Robin

   Atlanta Metro

   6 reviews

   3.0

   6 reviews

   Dined on December 14, 2024

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 2

   Great waiter. Great appetizers - fried green tomatoes and hush puppies. Our entrees were not great unfortunately. The grits in Shrimp & Grits were so watery we couldn’t eat the grits with our forks. My son’s fried chicken was extremely salty, almost inedible. We were seated right by the front entrance. It was a disappointing meal overall.
   

   South City Kitchen AvalonResponded 2 days ago

   Thank you for sharing your feedback. We're glad to hear that you enjoyed the service and the appetizers, especially the fried green tomatoes and hush puppies. However, we're truly sorry to hear that the entrees did not meet your expectations. The issues with the Shrimp & Grits and the overly salty fried chicken are certainly concerning, and we will be addressing these with our kitchen team to ensure they are corrected moving forward. We also regret that your seating near the front entrance wasn’t ideal, and we appreciate your patience with that. We strive to provide a memorable experience for all our guests, and we’re sorry we fell short during your visit. We value your feedback and hope you’ll consider giving us another chance in the future.
   

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6. T

   TAMRA

   Mississippi

   1 review

   5.0

   1 review

   Dined on December 14, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The staff was very attentive and professional. The food was awesome!
   

   South City Kitchen AvalonResponded on December 16, 2024

   Thank you for your kind review! We’re so glad to hear that our staff made a positive impression and that you enjoyed the food. We strive to provide excellent service and delicious dishes, and it’s great to know we hit the mark. We hope to welcome you back again soon!
   

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7. M

   Mark

   VIP

   Atlanta Metro

   17 reviews

   3.0

   17 reviews

   Dined on December 14, 2024

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 3

   This Southern cuisine restaurant is located in a stunning hotel, and the ambiance alone makes it worth a visit. The food is flavorful and beautifully presented, staying true to classic Southern traditions. However, I couldn’t help but notice that the portion sizes have gotten noticeably smaller while the prices have increased. While the quality is still there, the value for money just isn’t what it used to be. It’s a great spot for a special occasion, but I’d love to see a better balance between cost and quantity in the future.
   

   South City Kitchen AvalonResponded 2 days ago

   Thank you for your thoughtful review! We’re so glad to hear that you enjoyed the ambiance and found our food flavorful and beautifully presented. We take great pride in honoring Southern culinary traditions, and it’s wonderful to know that came through in your experience. We also appreciate your feedback regarding the portion sizes and pricing. We understand how important value for money is, and we’re always looking for ways to ensure we strike the right balance between quality, quantity, and cost. Your comments will be shared with our team as we continue to evaluate our offerings. We truly value your support and hope to welcome you back for another special occasion. Thank you again for sharing your thoughts with us!
   

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8. R

   Robert

   Atlanta Metro

   19 reviews

   3.0

   19 reviews

   Dined on December 8, 2024

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 2

   Service was slow with few tables occupied. While the live music was a nice touch it was too loud for conversation The food was "fine", would not be worth the price except it is Avalon and everything is at least 25% higher priced than is justified. A 20% tip was automatically added to the bill.......with slow service.......
   

   South City Kitchen AvalonResponded on December 16, 2024

   Thank you for sharing your feedback. We're sorry to hear that your experience didn't meet your expectations. We understand your concerns about the service speed, music volume, and pricing, and we will certainly review these areas to ensure we improve for future guests. Regarding the automatic tip, we apologize if it wasn’t clearly communicated and appreciate your understanding. We value your input and hope you’ll consider giving us another chance to provide a better experience.
   

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9. A

   Alicia

   Atlanta Metro

   19 reviews

   4.0

   19 reviews

   Dined on December 8, 2024

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 3

   Food was good. Waiter not very attentive and the live music was too loud for conversation.
   

   South City Kitchen AvalonResponded on December 16, 2024

   Thank you for your review! We’re glad to hear you enjoyed the food. We apologize that the service wasn’t as attentive as it should have been and that the live music was too loud for conversation. Your feedback is important to us, and we’ll work on improving both service and the ambiance. We hope you’ll consider visiting us again for a better experience.
   

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10. J

    Jade

    Atlanta Metro

    17 reviews

    5.0

    17 reviews

    Dined on December 4, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Our server Philip was outstanding. He knew the menu and was helpful with giving recommendations. We absolutely loved the fried green tomatoes. My husband had the shrimp and grits which she said was delicious. The sauce is very good and flavorful without being overpowering and I did the fried chicken. The mashed potatoes were excellent, and the chicken was juicy yet still crispy as well. Definitely a date night and it was decorated beautifully for Christmas. We will be back.
    

    South City Kitchen AvalonResponded on December 5, 2024

    Thank you so much for your wonderful review! We’re thrilled to hear that Philip provided exceptional service and that you enjoyed his menu recommendations. We're also delighted that you loved the fried green tomatoes, shrimp and grits, and the fried chicken—especially the mashed potatoes! It's fantastic to know that the ambiance added to your date night experience as well. We truly appreciate your kind words and look forward to welcoming you back for another memorable visit. Wishing you a very happy holiday season!
    

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