St. Germain's - Casino Rama Resort

Review summary

1. C

   Cindy

   Toronto

   1 review

   1.0

   1 review

   Dined on November 21, 2024

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 4

   Long wait time for food. 3 out if 4 meals were inedible
   

   St. Germain's - Casino Rama ResortResponded 6 days ago

   Cindy, we’re truly sorry to hear about your experience. We strive for quality and timely service, and it sounds like we missed the mark. Your feedback is invaluable, and we’ll address this with our team. Thank you for sharing your thoughts.
   

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2. W

   William

   Toronto

   6 reviews

   4.0

   6 reviews

   Dined on November 20, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Our IT manager was retiring and we went to St Germaine’s for her supper. The food was great and our server Kai was amazing! It was a very enjoyable evening from appetizers to dessert.
   

   St. Germain's - Casino Rama ResortResponded 6 days ago

   William, thanks for sharing your experience! We're thrilled to hear that you enjoyed the food and had excellent service from Kai. Celebrating special moments like your IT Manager's retirement is what we aim for. We hope to welcome you back soon for more great meals!
   

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3. T

   Theresa

   Toronto

   1 review

   2.0

   1 review

   Dined on November 17, 2024

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 4

   It took 1.5 hours to get out food, then was informed they were out of baked potatoes, replaced with gummy mashed potatoes. There were multiple big parties around us , causing the kitchen to be really slow.
   

   St. Germain's - Casino Rama ResortResponded on November 18, 2024

   Theresa, we appreciate your feedback and apologize for the wait and the issues with your meal. We're working to improve our service during busy times. Your experience is important to us, and we hope you'll give us another chance to serve you better in the future.
   

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4. G

   Glen

   Toronto

   3 reviews

   5.0

   3 reviews

   Dined on November 17, 2024

   1. Overall 5
   2. Food 3
   3. Service 5
   4. Ambience 5

   Went there for the tenderloin steak and they were sold out 7:45
   

   St. Germain's - Casino Rama ResortResponded on November 18, 2024

   Thanks for the great rating, Glen! We're thrilled you enjoyed your visit. We apologize for the tenderloin steak being sold out—it's a popular choice! We appreciate your understanding and hope to serve you that steak on your next visit.
   

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5. R

   Ruth

   Toronto

   5 reviews

   5.0

   5 reviews

   Dined on November 15, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food, service and ambience was excellent…as always!
   

   St. Germain's - Casino Rama ResortResponded on November 18, 2024

   Thank you, Ruth! We’re thrilled to hear you enjoyed the food, service, and ambience. Your support means a lot to us, and we can’t wait to welcome you back for another great experience!
   

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6. G

   Gloria

   New York City

   18 reviews

   vip
   5.0

   18 reviews

   Dined on November 13, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   They were busy but our server Kai never made us feel rushed and food was excellent as always.
   

   St. Germain's - Casino Rama ResortResponded on November 18, 2024

   Gloria, we’re thrilled to hear you had such a positive experience! Kai is indeed a gem, and we’re glad he made you feel valued even during a busy time. Thanks for your kind words about our food—we can’t wait to welcome you back!
   

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7. D

   Dorothy

   Toronto

   1 review

   5.0

   1 review

   Dined on November 10, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Best shrimp cocktail ever! Tenderloin was absolutely delicious. Was underdone as to my request of medium but they took care of that with ease. They need to serve some vegetables with the meals. Everything was delicious. Highly recommend.
   

   St. Germain's - Casino Rama ResortResponded on November 11, 2024

   Thank you, Dorothy! We’re thrilled to hear you enjoyed the Shrimp Cocktail and that your server provided you with exceptional service. Your kind words inspire our team to keep delivering top-notch meals. We look forward to welcoming you back for another fantastic dining experience!
   

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8. W

   WALTER

   Toronto

   137 reviews

   5.0

   137 reviews

   Dined on November 9, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great dining experience! Will return to this location again!
   

   St. Germain's - Casino Rama ResortResponded on November 11, 2024

   Walter, we’re thrilled to hear you had a great dining experience! Your enthusiasm means a lot to us. We can't wait to welcome you back for another visit soon!
   

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9. G

   Georgina

   Toronto

   1 review

   5.0

   1 review

   Dined on November 8, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food is always excellent.The service is great . Really enjoy dining here
   

   St. Germain's - Casino Rama ResortResponded on November 11, 2024

   Thank you, Georgina! We're thrilled to hear you consistently enjoy our food and service. Your support means a lot to us, and we can't wait to welcome you back for your next dining experience!
   

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10. P

    Pat

    Toronto

    1 review

    5.0

    1 review

    Dined on November 7, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    A wonderful meal, once again. This time, we ordered the Prime Rib. Fabulous. Cooked exactly as we requested: medium rare & medium & extremely tender. Sides were delicious too. Our server, Andy, was 5 star. I don't believe you could get a finer meal of Prime Rib anywhere in Toronto. Joan Skelly
    

    St. Germain's - Casino Rama ResortResponded on November 11, 2024

    Thank you, Pat! We’re thrilled to hear you enjoyed the Prime Rib and that Andy provided you with exceptional service. Your kind words inspire our team to keep delivering top-notch meals. We look forward to welcoming you back for another fantastic dining experience!
    

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