Starlite

Review summary

1. A

   Andy

   London

   4 reviews

   4.0

   4 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 4

   Great service, good views across the city Drinks slightly underwhelming
   

   StarliteResponded today

   Hi Andy, we're thrilled to hear you enjoyed the service and the beautiful views. We always strive to provide the best experience, so we’ll definitely take your comments about the drinks into consideration. We look forward to welcoming you back soon!
   

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2. J

   John

   VIP

   San Francisco

   48 reviews

   3.0

   48 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 1
   3. Service 5
   4. Ambience 5

   Fun place to go once in your lifetime. Cocktail service very good for such a busy place. Killer views.
   

   StarliteResponded today

   We’re so glad you enjoyed the cocktails and the views, John. It’s great to hear that our service stood out, even on a busy day. We hope you’ll make it a point to visit again in this lifetime!
   

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3. A

   Alfredo

   VIP

   San Francisco

   48 reviews

   5.0

   48 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 2
   3. Service 5
   4. Ambience 5

   starlight is just a beautiful room set a top the beacon hotel that has been redesigned probably one of the best cocktail lounges with an amazing view and lively atmosphere in town. get yourself here
   

   StarliteResponded today

   Alfredo, we’re thrilled to hear you enjoyed the atmosphere and views at Starlite. We're sorry to hear that the food didn’t meet expectations, and we’d love to hear more. Feel free to send us a DM with any additional feedback — we’re always looking to improve. Starlite is indeed a beautiful space atop the Beacon Hotel, and we hope to see you back soon for another great time!
   

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4. C

   Catalina Huneeus

   VIP

   San Francisco

   1 review

   5.0

   1 review

   Dined on February 17, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Music could be a little better . Louder and easier to dance to.
   

   StarliteResponded today

   Thank you for your feedback, Catalina! We’re glad you enjoyed your time with us overall. We appreciate your suggestion about the music and will keep it in mind as we continue to refine our atmosphere. Looking forward to welcoming you back soon!
   

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5. B

   Brittany

   VIP

   San Francisco

   7 reviews

   2.0

   7 reviews

   Dined on February 15, 2025

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 2

   Love this place. Hate the service and lackluster vibe. 20% tip already included so don’t expect much speed. Drinks were so slow, that when one came we had to immediately order another second in order for it to be ready in time….yikes.
   

   StarliteResponded today

   Thank you for sharing your thoughts, Brittany. We're thrilled that you love the space, but we're sorry to hear that the service didn't meet your -or our- expectations. Your feedback is valuable as we strive for a more efficient and enjoyable experience for all guests. Please feel free to send us a DM to engage more on how we can make it right. We hope you’ll give us another chance to improve your next visit!
   

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6. B

   Brooke

   Los Angeles

   1 review

   3.0

   1 review

   Dined on February 15, 2025

   1. Overall 3
   2. Food 5
   3. Service 3
   4. Ambience 5

   Experience was good not great. Drinks were fantastic, but the service was lacking. I’d cut the waiters some slack because it was Valentine’s Day, but we were largely ignored which wait staff was chatting amongst themselves
   

   StarliteResponded today

   Thank you so much for your feedback, Brooke. We're glad to hear you enjoyed the drinks, but we're sorry to hear the service didn't meet your expectations. We truly appreciate your understanding given the Valentine’s Day rush. We'll take your comments to heart and work with our team to ensure a more attentive experience next time. We’d love to welcome you back soon!
   

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7. A

   Aaron

   Pittsburgh

   1 review

   4.0

   1 review

   Dined on February 10, 2025

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 3

   LOUD. the music was very loud. people were practically shouting to talk to each other. and while the view was nice, it was hard not to notice the state of repairs needed on the building. size of drinks for the cost was absurd. and while I could see a 20- to 30-something finding the lure, it was lost upon this one
   

   StarliteResponded today

   Thank you for your feedback, Aaron. We’re glad you enjoyed our views, but we’re sorry to hear that the music was too loud and that the overall atmosphere wasn’t to your liking. Your comments are important to us, and we’ll take them into consideration to improve the experience. We hope you’ll give us another chance in the future!
   

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8. L

   Lindsay

   San Francisco

   1 review

   2.0

   1 review

   Dined on February 9, 2025

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 2

   This place was nice when it opened but has quickly gone downhill. The music was horrible (they blasted bad 80’s), the drinks were mediocre and the bathroom was disgusting. This no longer feels high end.
   

   StarliteResponded today

   Thank you for sharing your thoughts with us, Lindsay. We’re sorry to hear that your experience didn’t meet expectations, especially considering the positive impression you had when we first opened. We truly value your feedback on the music, drinks, and cleanliness, and will take it into account as we work to improve. We strive to maintain a high-end experience for all of our guests and will be addressing these concerns with our team. Please send us a DM so we may have the opportunity to make your next experience more memorable. We hope you’ll consider giving us another chance in the future!
   

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9. a

   aaliyah

   San Francisco

   3 reviews

   5.0

   3 reviews

   Dined on February 8, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   such a fun time! music had me dancing. drinks were so good and the fries were bomb! i was treated ice cream for my birthday and it was soooo yum. y’all need to come here fr!
   

   StarliteResponded today

   We’re so happy to hear you had such a fun time, Aaliyah! The music, drinks, and fries sound like they were a hit! We’re also glad you enjoyed the birthday treat – it’s always a pleasure to celebrate with our guests. Thanks so much for the recommendation, and we can’t wait to welcome you back for more good times!
   

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10. S

    Steven

    VIP

    San Francisco

    50 reviews

    5.0

    50 reviews

    Dined on February 8, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Great venue with excellent drinks. We did not have any food.
    

    StarliteResponded today

    Thank you for visiting us, Steven! We love to hear you enjoyed the drinks. While we didn’t have the chance to serve you food this time, we’d love for you to try it on your next visit. We hope to see you again soon!
    

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