STATIONAIRY

Review summary

1. H

   Hamdy

   Chicago

   3 reviews

   1.0

   3 reviews

   Dined 1 day ago

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 4

   Have been wanting to try this place for brunch every time I visit Nashville. Decided to dine here recently. Showed up around 11am and was told there was a two hour wait, which we fully understood given it was a weekend. But we immediately checked Opentable and were able to get a reservation for 11:30! Upon getting our seats, we noticed plenty of open tables, no way was there a 2 hour wait. That as the least of our problems! Our server was really nice, but very slow. He seemed more interested in taking care of the larger bachelorette party that was just seated than taking care of us. The “make your own” Bloody Mary took 25 minutes, for just a glass of ice and vodka. All while we’ve actually seen another table receive a second round of drinks. The waiter then got defensive when asked where our drinks were. The Bloody Mary garnishes were a joke, half were not refilled. Had to ask the bartender for Bloody Mary mix as it was out. The food did come out promptly and was tasteful, that was the only positive about our experience. Paying the check also took forever despite the restaurant only being half full. Overall, worst restaurant experience in Nashville.
   

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2. OT

   OpenTable Diner

   Alabama

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely experience, amazing atmosphere and phenomenal architecture.
   

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3. W

   Wanda

   Nashville

   15 reviews

   5.0

   15 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Outstanding in all regards, love The Union Station! It is a Nashville treasure. The staff went over and above to accommodate us and all the staff were pleasant and welcoming.
   

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4. S

   Stacy

   New York City

   3 reviews

   4.0

   3 reviews

   Dined 7 days ago

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 5

   Great service and venue, food was just okay but very nice presentation
   

   STATIONAIRYResponded 2 days ago

   Hi Stacy, Thank you for taking the time to share your experience at STATIONAIRY. We're thrilled to hear that you enjoyed our service and venue. We're sorry to hear that our food didn't quite meet your expectations. We take these reviews seriously, and it is how we get better. I am going to reach out to you privately. If you would grant me the time, I would like to hear more specifically about where we missed the mark. We hope to have the opportunity to serve you again soon and provide a better experience. Best wishes, Brad Stewart Director of F&B
   

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5. D

   Dwayne

   Nashville

   1 review

   2.0

   1 review

   Dined on March 2, 2025

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 2

   Ambience a mish-mash of architectural, historic, and thematic styles garishly presented. Truly horrible DJ playing some kind of club mix which was totally inappropriate for brunch. Dirty tables, mostly clueless and slow staff (when one could find them). Drinks and food not bad, but not really worth the asking price. Will not go back when there are so many other options.
   

   STATIONAIRYResponded 2 days ago

   Hi Dwayne, We're sorry to hear that your experience at STATIONAIRY didn't meet your expectations. We take these reviews seriously and it is how we get better. It is not our intention to give poor service, however we did not do our best for you. I am going to reach out to you personally and see if you would give us the opportunity to try and make it up to you. Sincerely, Brad Stewart Director of F&B
   

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6. K

   Kim

   Charleston

   1 review

   3.0

   1 review

   Dined on March 2, 2025

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 4

   This wasn’t our first time at the stationary. It lacked composites to previous experiences. Food was sub par and tough. David forgot to put our banana bread French toast in. Had to rush it due to our flight and it came out burnt in places.
   

   STATIONAIRYResponded 2 days ago

   Thanks for visiting us, Kim. We're sorry to hear that your recent experience at STATIONAIRY didn't meet your expectations. We appreciate your feedback on the food and service, and we're glad you found our service satisfactory. We're committed to improving and your comments will help us do that. We hope to have the opportunity to serve you again soon. Best, Brad Stewart, Director of F&B
   

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7. k

   keegan

   VIP

   Philadelphia

   1 review

   1.0

   1 review

   Dined on March 1, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Terrible service, cold flavorless food, and awful cocktails. Slow service and an inability to work with guests and the manager was rude as well.
   

   STATIONAIRYResponded 2 days ago

   Hello Keegan, Thank you for taking the time to share your experience. We take these reviews seriously and it is how we get better. I am sorry to see that we missed the mark so bad with your experience. If you would grant me the time, I would like to hear in more detail about your experience. I am going to reach out to you personally. Brad Stewart Director of F&B
   

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8. A

   Anita

   VIP

   Nashville

   10 reviews

   3.0

   10 reviews

   Dined on March 1, 2025

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 4

   Our brunch experience: good brunch cocktail menu, good food selections. The burrata app was the highlight of the brunch. That said, the French onion soup special wasn't that great - no depth to the broth. The biscuits in both the chicken/biscuit sandwich and the biscuits/gravy were huge! So much so that they soaked up any honey on the sandwich and much of the gravy. A lot of biscuit was left on the plate. Service was okay. There was never a refill on the coffee. It's a beautiful space, but we'll probably go somewhere else next time.
   

   STATIONAIRYResponded 2 days ago

   Hey Anita, Thank you for taking the time to share your feedback. We're glad to hear that you enjoyed our brunch cocktail menu and the burrata app. However, we're sorry to hear that our French onion soup didn't meet your expectations. We appreciate your feedback on the broth and biscuit size, and we'll certainly take this into consideration. We're also sorry to hear about the service issues you experienced. We strive to provide excellent service to all of our guests and we'll definitely look into this matter. We're glad to hear that you enjoyed our space and we hope to have the opportunity to serve you again soon. Best, Brad Stewart Director of F&B
   

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9. K

   Keith

   Richmond

   3 reviews

   2.0

   3 reviews

   Dined on February 24, 2025

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 3

   Our wait server was great but her support (food runner) was horrible. Delivered our appetizer to the wrong table creating delay and we asked him for ketchup he never bothered to bring to us.
   

   STATIONAIRYResponded 2 days ago

   Hello Keith, We're glad to hear that you enjoyed the food at STATIONAIRY. However, we're sorry to hear about the issues you experienced with the service. Thank you for taking the time to share your experience. We take these reviews seriously, and it is how we get better. I can assure you we are addressing these issues. I am reaching out to you personally and see if you will grant me the opportunity to try and make this up to you. Brad Stewart, Director of F&B
   

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10. E

    Esther

    Atlanta

    1 review

    5.0

    1 review

    Dined on February 24, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Oh my word. Not only is the place beautiful and the food good but your workers are beyond nice. We went there for a celebration of our baby's gender. We will be back again. I don't know when, but we will be back. And for that round we plan to book a room. I wish I remembered our waiters name so I can give a shout-out to him. I just want to say thank you for how you treated us that night.
    

    STATIONAIRYResponded 2 days ago

    Hello Esther, I am so happy to hear about your experience that you had with us. Nothing makes us happier than seeing or hearing that we have created this kind of experience. We look forward to seeing you again. Brad Stewart Director of F&B
    

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