Sticks'n'Sushi - Canary Wharf

Review summary

1. M

   Miriam

   London

   3 reviews

   2.0

   3 reviews

   Dined 1 day ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 1

   The tables were extremely near to the other client table. The place is quite loud and crowded. They first did not provide us with towels to clean our hands, but they did for other clients. Some of the meal was cold, and there was no soy sauce in the broccoli. The waitress that served us was extremely courteous and pleasant. But the man who was sitting people in told us and pushed us to leave, quite rudely telling us we had to leave the table; he came a few times, and we wanted to use the lavatory, which was crowded, so it took a while. It obviously took a long time because we had to wait for them to bring the broccoli, as the previous batch was really chilly. Also, when we arrived, we asked for a lower table because we were with an elderly person, and they gave us a very unpleasant response that we already had one because we had booked it. We forgot to collect the app points because they pushed us to leave and we had to go in a hurry. It's a shame because we enjoy the restaurant and the food at other restaurants in Kingston, Wimbledon, and Covent Garden. They don't care about customers because they will constantly come in. So they don't care if they're treated nicely or with respect. We will not come back again to this location.
   

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2. M

   Melissa

   VIP

   London

   49 reviews

   5.0

   49 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food service and atmosphere were great. Drinks and food choices were abundant…. Perhaps too much to choose from.
   

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3. M

   Markus

   VIP

   London

   22 reviews

   5.0

   22 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Top Notch as always, food and service great. Recommend the Mixed Emotions menu.
   

   Sticks'n'Sushi - Canary WharfResponded 2 days ago

   Hi Markus, Thank you for your wonderful review. We are delighted you had yet another great experience with us and that you enjoyed the Mixed Emotions set menu. We are grateful for your continued support and look forward to your next visit. Best wishes Sticks'n'Sushi Canary Wharf
   

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4. C

   Cathy

   London

   9 reviews

   4.0

   9 reviews

   Dined 6 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Decent food, but one lot of food came out 20 mins after the main items, so one guest was sitting there waiting for his food whilst we all ate. Had to chase and then it arrived.
   

   Sticks'n'Sushi - Canary WharfResponded 2 days ago

   Hi Cathy, Thank you for your review. While we are pleased that you found our food to your liking, we apologise for any disconnect in the service of food. We do stagger our food service to prevent the table being overwhelmed as we feel this is optimal for the best experience, but are very sorry to hear that this left your guest waiting. We hope to provide a better experience next time. Best wishes Sticks'n'Sushi Canary Wharf
   

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5. L

   Laura

   London

   2 reviews

   5.0

   2 reviews

   Dined on January 25, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Loveeed it, you have so much choice from the menu and all taste and look very good! Sweet and helpful staff ☺️
   

   Sticks'n'Sushi - Canary WharfResponded 2 days ago

   Hi Laura, Thank you for such a kind review. We are thrilled you had a great time with us and that both the food and service were up to scratch! We look forward to welcoming you back soon. Best wishes Sticks'n'Sushi Canary Wharf
   

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6. C

   Christian

   VIP

   London

   24 reviews

   3.0

   24 reviews

   Dined on January 24, 2025

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 3

   Ok only. Not as special as first time I ate at a SnS.
   

   Sticks'n'Sushi - Canary WharfResponded 2 days ago

   Hi Christian, Thank you for taking the time to share your feedback. We apologise that your experience fell short this time, this is not the service we aim to provide. We are always striving to learn and improve and would be grateful for any more details on what was lacking during your visit. Please feel free to contact us directly on this matter. We look forward to hearing from you. Best regards, Sticks'n'Sushi Canary Wharf
   

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7. C

   Catalina

   London

   3 reviews

   5.0

   3 reviews

   Dined on January 24, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The experience was extraordinary. We had exquisite beef tataki & 2 miso soups. The delicious dessert was a trio of sorbets: Chocolate, Mango & Blackcurrant. Am-aaaazing!
   

   Sticks'n'Sushi - Canary WharfResponded 2 days ago

   Hi Catalina, Thank you for your kind feedback. We are delighted to hear that you had an extraordinary dining experience with us. It’s always a pleasure to know our guests enjoyed their time, and we look forward to welcoming you back for another memorable visit. Best wishes Sticks'n'Sushi Canary Wharf
   

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8. N

   Nigel

   London

   8 reviews

   5.0

   8 reviews

   Dined on January 23, 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   Good meal. Menu a bit confusing but several visits needed to master. Drinks - menu varied and good value
   

   Sticks'n'Sushi - Canary WharfResponded 2 days ago

   Hi Nigel, Thank you for sharing your thoughts. We're glad to hear you enjoyed the meal! We appreciate your feedback on the menu and will certainly take it into consideration to make it more approachable. We're also pleased that you found our drinks selection varied and good value. We hope to have the pleasure of welcoming you back soon for another great experience. Best wishes Sticks'n'Sushi Canary Wharf
   

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9. N

   Nigel

   VIP

   Dorset

   22 reviews

   5.0

   22 reviews

   Dined on January 23, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Sushi very good and ‘sticks’ very tasty. Service great and lively ambiance
   

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10. O

    Olivia

    London

    1 review

    5.0

    1 review

    Dined on January 23, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Yummy food and great service! The food came out quickly too
    

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