Sticks'n'Sushi - Covent Garden

Review summary

1. T

   Tatjana

   London

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The best sushi and overall food ;) platter for 3 is more than enough for 3 ppl ;)
   

   • 

   Sticks'n'Sushi - Covent GardenResponded 3 days ago

   Hi Tatjana Thank you for your wonderful feedback. We're so glad you enjoyed the sushi and overall meal. We're happy to hear the platter for 3 was plenty to satisfy your group. We look forward to welcoming you back soon. Best wishes Sticks'n'Sushi Covent Garden
   

   Is this helpful?

   Report
2. B

   Bart

   London

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Warm welcome, friendly staff, exellent food. We come back every time when we're in London
   

   • 

   Sticks'n'Sushi - Covent GardenResponded 3 days ago

   Hi Bart Thank you for your kind words. We're thrilled to hear that you enjoy the food, staff, and atmosphere during your visits. We look forward to welcoming you back the next time you're in London! Best wishes Sticks'n'Sushi Covent Garden
   

   Is this helpful?

   Report
3. L

   Lasse

   London

   2 reviews

   2.0

   2 reviews

   Dined 6 days ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 2

   Unfortunately, the food was mediocre and bland or had overpowering garlic flavor. Wagyu steak was fine- not more. Nigiri selection rather small and limited to the usual fish selection with yellowtail being the “highlight”. I’m happy to pay more for good quality food but this bill was not in proportion to the quality and taste. Lastly, the acoustics were strange in such way, that we could hardly hear each other at the same table, however the conversations of tables further back echoed and were very audible. I would not come back or recommend it.
   

   Sticks'n'Sushi - Covent GardenResponded 3 days ago

   Hi Lasse, Thank you for sharing your feedback. We're sorry to hear that your experience didn't meet expectations. While our fish selection may be smaller, we take great care to only use fish we can source completely responsibly. We appreciate your comments about the acoustics and will look into this as well. Your feedback is valuable to us, and we hope you'll consider giving us another chance in the future. Kind regards, Sticks'n'Sushi Covent Garden
   

   Is this helpful?

   Report
4. J

   John

   London

   11 reviews

   5.0

   11 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The waitress was very pleasant, attentive and helpful in selecting an appropriate selection of food. Food was excellent, price quite reasonable. A good buzz in the restaurant, busy but not but not overwhelming. A very well managed establishment.
   

   Sticks'n'Sushi - Covent GardenResponded 3 days ago

   Hi John, Thank you for your kind feedback! We're so glad to hear you enjoyed your experience and found the food and atmosphere to your liking. It's great to know you felt well taken care of, and we truly appreciate your positive comments. We look forward to welcoming you back soon. Best wishes Sticks'n'Sushi Covent Garden
   

   Is this helpful?

   Report
5. J

   Jane

   London

   27 reviews

   5.0

   27 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food, new menu, lovely raw and yakitori food
   

   Sticks'n'Sushi - Covent GardenResponded 3 days ago

   Hi Jane, Thank you for your feedback! We're so glad you enjoyed the food and the new menu. We look forward to welcoming you back soon. Best wishes Sticks'n'Sushi Covent Garden
   

   Is this helpful?

   Report
6. J

   Julia

   London

   1 review

   5.0

   1 review

   Dined on December 6, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was really good- food, service and value. Really love this place.
   

   Sticks'n'Sushi - Covent GardenResponded 3 days ago

   Hi Julia, Thank you for your kind words! We're thrilled to hear you enjoyed the food, service, and overall value. It's wonderful to know that you love our restaurant, and we look forward to welcoming you back soon. Best wishes Sticks'n'Sushi Covent Garden
   

   Is this helpful?

   Report
7. OT

   OpenTable Diner

   Edinburgh

   1 review

   vip
   3.0

   1 review

   Dined on December 6, 2024

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 3

   Reservation didn’t seem to matter, we were asked to queue and seated behind 2 people who walked in without reservation at same time. Then seated near door which was constantly open because of queue. Cold, wouldn’t go back
   

   Sticks'n'Sushi - Covent GardenResponded 3 days ago

   Thank you for sharing your feedback. We sincerely apologize for the experience you had with your reservation and seating arrangements. Your comfort is important to us, and we regret that the seating near the door was not ideal. We will review our processes to ensure that reservations are honoured properly. We appreciate your comments and hope you'll give us another chance in the future. Best wishes Sticks'n'Sushi Covent Garden
   

   Is this helpful?

   Report
8. M

   Mee Lin

   London

   5 reviews

   5.0

   5 reviews

   Dined on December 6, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had a lovely meal. Food was delicious. Friendly staffs.
   

   Sticks'n'Sushi - Covent GardenResponded 3 days ago

   Hi Mee, Thank you for your feedback! We're so glad to hear you enjoyed your meal and found the food delicious. Our team appreciates your kind words, and we look forward to welcoming you back soon. Best wishes Sticks'n'Sushi Covent Garden
   

   Is this helpful?

   Report
9. B

   B.

   Liverpool

   5 reviews

   1.0

   5 reviews

   Dined on December 5, 2024

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 3

   Usually the experience is great but this time, the servers got the order wrong twice. In addition we asked for a wedding celebration dessert or something towards the end, and they forgot. When I prompted them as a reminder, they brought out a dessert with a candle and wished happy birthday….it was a total disaster. Very disappointed considering I spent nearly £180 for 3 people.
   

   Sticks'n'Sushi - Covent GardenResponded 3 days ago

   Thank you for sharing your feedback, and we sincerely apologize for the issues you encountered during your visit. We're truly sorry that the order was incorrect and that the special celebration request was overlooked. This is certainly not the experience we aim to provide, and we understand your disappointment. We will address this with the team to ensure better attention to detail in the future. We appreciate your feedback and hope you'll consider giving us another chance to provide you with the experience you deserve. Best wishes Sticks'n'Sushi Covent Garden
   

   Is this helpful?

   Report
10. c

    charles

    London

    69 reviews

    vip
    5.0

    69 reviews

    Dined on December 4, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    A fabulous meal on every front!! The service was exceptional. Our server was lovely!! Amd the food to die for!
    

    Sticks'n'Sushi - Covent GardenResponded on December 6, 2024

    Hi Charles, Thank you for your wonderful review We're thrilled to hear that you enjoyed every aspect of your meal. Our team is dedicated to providing exceptional service, and we're delighted that your experience reflected that. We look forward to seeing you again soon. Best wishes Sticks'n'Sushi Covent Garden
    

    Is this helpful?

    Report