Sticks'n'Sushi - White City

Review summary

1. N

   Nikola

   London

   2 reviews

   5.0

   2 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We have been coming there since you opened and it was always great. Especially Richard is very good, he is friendly professional and always helpful. Thank you
   

   Is this helpful?

2. F

   Frank

   London

   1 review

   5.0

   1 review

   Dined on February 23, 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   Really nice 🍀 go there, take a drink and eat - you won’t regret it.
   

   Sticks'n'Sushi - White CityResponded 6 days ago

   Hi Frank, Thank you for your great review! We're so glad you enjoyed your experience, and we hope to welcome you back soon. Best wishes Sticks'n'Sushi White City
   

   Is this helpful?

3. c

   christina

   London

   4 reviews

   4.0

   4 reviews

   Dined on February 21, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Efficient and friendly front of house. Charming and helpful wait staff. Unfortunately for me (I am possibly the only person in the Western world, who loathes Avo) whilst not stated on the menu - my salad had a lot of Avocado. My friend had to wait quite a while for her food, but the apology was so charming and sincere, that it didn’t matter. Pretty calm and peaceful for a half term Friday too. We’ll be back
   

   Sticks'n'Sushi - White CityResponded 6 days ago

   Hi Christina, Thank you for your thoughtful feedback! We're glad to hear you enjoyed the service and atmosphere, and we truly appreciate your understanding regarding the avocado in your salad. We apologise for the mix-up and will be happy to remove this for you in future. We're happy to hear your friend's experience was still positive despite the wait, and we look forward to welcoming you back soon! Best wishes Sticks'n'Sushi White City
   

   Is this helpful?

4. l

   lax

   London

   4 reviews

   5.0

   4 reviews

   Dined on February 7, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This is our regular spot! The food and service is always amazing! Thank you so much
   

   Sticks'n'Sushi - White CityResponded on February 13, 2025

   Hi Iax, Thank you for your kind words. We are thrilled to hear we have become your regular spot, and that our chefs and servers consistently deliver an amazing experience for you. We look forward to seeing you again soon. Best wishes Sticks'n'Sushi White City
   

   Is this helpful?

5. E

   Emily

   London

   1 review

   5.0

   1 review

   Dined on February 5, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was fresh, delicious and great value for money.
   

   Sticks'n'Sushi - White CityResponded on February 7, 2025

   Hi Emily, Thank you for your wonderful review. We're pleased to hear you enjoyed the fresh and delicious food, and felt it offered good value. We look forward to welcoming you again soon. Best wishes Sticks'n'Sushi White City
   

   Is this helpful?

6. B

   Berna

   London

   1 review

   5.0

   1 review

   Dined on January 25, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   As always amazing. They always keep the standards high!
   

   Sticks'n'Sushi - White CityResponded on January 31, 2025

   Hi Berna, Thank you so much for your kind words! We’re thrilled to hear that we continue to meet your expectations. We’ll always strive to keep those high standards for you. Looking forward to welcoming you back soon. Best wishes Sticks'n'Sushi White City
   

   Is this helpful?

7. G

   Gail

   London

   2 reviews

   4.0

   2 reviews

   Dined on January 23, 2025

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 4

   I am signed into the loyalty scheme and wanted the free coffee to go however when i asked for it I was told by our waitress who seemed annoyed that this should have been done before the bill was settled which I didn't know. It was disappointing as i was looking forward to a nice hot cup of coffee to finish what has otherwise been a lovely dinner
   

   Is this helpful?

8. A

   Angela

   Singapore

   3 reviews

   5.0

   3 reviews

   Dined on January 23, 2025

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 4

   The staff always chased us to finish our food quicker. My friend and I haven’t seen each other for 3 years so we wanted to dine slowly. But the staff kept coming back and forth and asked if they can take the plates (with food and rolls) so we ended up leaving sooner than planned!
   

   Sticks'n'Sushi - White CityResponded on January 31, 2025

   Hi Angela, We’re really sorry to hear about your experience and apologise for making you feel rushed. We completely understand that you wanted to enjoy your time and catch up with your friend. Our goal is to make every dining experience relaxed and enjoyable, and we’ll be sure to address this with our team. Thank you for bringing this to our attention, and we hope you’ll give us another chance to make your next visit more enjoyable. Best wishes Sticks'n'Sushi White City
   

   Is this helpful?

9. R

   Rachel

   London

   1 review

   5.0

   1 review

   Dined on January 18, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We often go to Sticks’n’Sushi in White City and the manager, Carolina, always goes above and beyond. She was exceptional with our most recent visit. My partner and I have food intolerances that she always makes sure are taken care of. Carolina’s professionalism and friendly service always make us feel welcome and accommodated. She’s absolutely fantastic and makes a great lasting impression. We definitely recommend!
   

   Sticks'n'Sushi - White CityResponded on January 23, 2025

   Hi Rachel, Thank you so much for your thoughtful feedback! We’re thrilled to hear that Karolina consistently provides exceptional service and ensures your food intolerances are taken care of. It’s wonderful to know she makes such a positive impact on your visits. We truly appreciate your recommendation and look forward to welcoming you both back soon for another great experience. Best wishes Sticks'n'Sushi White City
   

   Is this helpful?

10. A

    Anoushka

    London

    51 reviews

    5.0

    51 reviews

    Dined on January 16, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Great service, dealt with a big table really well and our numerous requests. Service was prompt, food was great and well made cocktails. Made a fuss of the birthday girl which was really kind of them. Perfect for a team lunch/dinner.
    

    Sticks'n'Sushi - White CityResponded on January 17, 2025

    Hi Anoushka, Thank you for your fantastic review! We're thrilled to hear that our team handled your large table with ease and made sure all your requests were met promptly. It’s great to know that you enjoyed the food, well-crafted cocktails, and the special attention we gave to the birthday celebration. We're glad to have been the perfect setting for your team lunch/dinner, and we look forward to hosting you again soon. Best wishes Sticks'n'Sushi White City
    

    Is this helpful?