STK – Chicago

Review summary

1. R

   Rachel

   VIP

   Chicago

   4 reviews

   5.0

   4 reviews

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I came for Steak Night and got to try a little bit of everything and the food was all amazing - drinks, appetizers, entrees and desserts! Our server Monae was attentive and Chef Jesse came out to present the entrees and desserts and he was so kind! Me and my girls will be back
   

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2. A

   Andrea

   VIP

   Chicago

   6 reviews

   3.0

   6 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 5

   The drinks were good but the host wasn’t friendly. She behaved as if we were bothering her. They had run out of salmon during brunch and the restaurant was nearly empty so I was confused. They got one of our orders completely wrong and did not accommodate. We were able to order off of the dinner menu because the smoked salmon wasn’t available so we ended up with beef short ribs which was a bit dry and not seasoned well. I was very surprised at this experience for price point. It was also my friends birthday so this was a bit disappointing. We should’ve just went to blvd…
   

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3. P

   Peggy

   Des Moines

   1 review

   2.0

   1 review

   Dined 1 day ago

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 4

   We went to SDK in Chicago last night for a special occasion, (birthday & anniversary meal). I was very disappointed with my 6 oz filet. It was extremely small and very tough! When voicing my dissatisfaction with our waiter, he simply stated "Yes, that's just the average size." Not offering any other options! I think the food was extremely overpriced! $61 for a steak smaller than a tennis ball! I will not be returning!
   

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4. A

   Anisha

   Raleigh

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful place for a birthday celebration! We ordered a variety of dishes, they were all delicious! Top notch service and drinks, might I add.
   

   STK – ChicagoResponded 1 day ago

   Thanks for the review, Anisha! We're thrilled to hear that you chose us for your birthday celebration and that you enjoyed our variety of dishes. It's wonderful to know that our food and service met your expectations. We strive to provide top-notch experiences for all our guests and your kind words are a testament to that. We look forward to welcoming you back for more memorable celebrations! Have a great day
   

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5. M

   Marc

   New York City

   102 reviews

   5.0

   102 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The service was Sonia was above & beyond and was shocked to hear this is only her first week, we would return only for her incredible service, Oh yes : the dinners were outstanding as usual!!!
   

   STK – ChicagoResponded 1 day ago

   Hey Marc, We're thrilled to hear that you had such a great experience at with us! It's wonderful to know that our service made a positive impact on your visit. We're especially proud of the outstanding meals you enjoyed, and we appreciate your feedback on our service. We're committed to providing exceptional service from our new staff, and we look forward to welcoming you back soon! We will pass along the the kind words to Sonia. Have a great day
   

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6. L

   Linda

   Las Vegas

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Staff was phenomenal exceeded our expectations 20 /20
   

   STK – ChicagoResponded 1 day ago

   Thanks for visiting us, Linda! We're thrilled to hear that you had such a great experience with us. It's always our goal to exceed our guests' expectations and we're glad we hit the mark for you. We appreciate your 5-star rating and your kind words about our staff. We look forward to serving you again soon! Have a great day
   

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7. A

   Amanda

   Des Moines

   1 review

   2.0

   1 review

   Dined 2 days ago

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 3

   The porter house steak was perfect, the sides however were horrible especially for the price the mashed potatoes tasted like instant potatoes and the consistency was very thin, the lobster machine and cheese was very dry and not very tasty.
   

   STK – ChicagoResponded 1 day ago

   Thanks for the review, Amanda. We're sorry to hear that the sides didn't meet your expectations. Your feedback is important to us and we'll certainly look into this. We strive to provide a great dining experience and we're sorry to hear that we fell short this time. We hope to have the opportunity to serve you again and improve your impression of us. Thank again, have a great day
   

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8. S

   Sarah

   Chicago

   2 reviews

   3.0

   2 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 5

   Everything was fine but, for the price, was not the quality I was hoping for. There was great music and vibes but an allergy was missed/not understood (it happens, it was loud, I understand), but when informed the dish was brought out without sauce making it dry and then both the dish with the allergen and the dish without was on my bill. Thankfully I caught it, but the waiter seemed annoyed that I asked that the allergen dish be removed from the bill.
   

   STK – ChicagoResponded 1 day ago

   Sarah, Thank you for sharing your experience with us. We're glad to hear you enjoyed the music and atmosphere. However, we sincerely apologize for the oversight regarding your allergy and the subsequent billing issue. Ensuring our guests' dietary needs are met is a top priority, and we're sorry for falling short in this instance. We'll be reviewing our communication protocols to prevent such occurrences in the future. We hope you'll consider giving us another opportunity to provide you with the quality experience you deserve. Have a great day
   

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9. T

   Tya

   Chicago

   3 reviews

   5.0

   3 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Overall the experience was good. It was my birthday and the vibe and music was really good. It dis take our food an hour to come out.
   

   STK – ChicagoResponded 3 days ago

   Thank you for celebrating your birthday with us! We're thrilled to hear you enjoyed the vibe and music. However, we apologize for the delay in your food service. Your feedback is invaluable, and we're committed to improving our service. We hope to welcome you back soon for an even better experience. Have a great day
   

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10. E

    Ernest

    Chicago

    1 review

    1.0

    1 review

    Dined 3 days ago

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 5

    Well for starters, it was my girlfriend‘s birthday. We went in and think we were gonna have a wonderful night sit enjoy the comfort of a nice steakhouse, but that wasn’t the case STK literally let us sit there for 45 minutes almost to a hour without receiving our entrées, our entrées come out they were very cold Like they had been sitting there an hour. I feel like that the host was not doing her job sitting she wasn’t communicating properly. She didn’t any type of urgency when the mistake was happened. She didn’t try to correct that. She said she was going to the back to get the food to talk to The Man the shelf and came back out and continue to do a job without coming back to the table to even let us know what was going on then, after speaking to the manager, the manager came to the table tried to make everything better now the service became intense. She wanted to do a job better. She wanted to make everything happy. She wanted to change the mood when at first, she just thought we was regular average people broke people. They didn’t have anything going for him so that’s why our service was like that you could tell about her body legs if this is a person you place you’re taking your lady or your special one please please observe the host of how she moves because they will allow you to sit there and play like nothing is going wrong with your food is completely late for an hour trying to run up a Bill. I give this location a zero because it was very very unresponsible and tolerated that you could even treat customers that way.
    

    STK – ChicagoResponded 1 day ago

    Thanks for the feedback, Ernest. We're deeply sorry for your experience with us. We apologize for the lack of urgency and communication regarding your table's delay in receiving our meals. We regret that you felt our service was not up to par and that you felt we were not communicating well. We take your comments very seriously and will address these issues with our team. We hope you'll give us another chance to provide a better experience. Have a great day
    

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