STK- San Diego

Review summary

1. J

   Jeanne

   VIP

   Los Angeles

   2 reviews

   1.0

   2 reviews

   Dined 2 days ago

   1. Overall 1
   2. Food 3
   3. Service 3
   4. Ambience 1

   Terrible management of reservations. We took the time to make a reservation then waited and hour and 10 minutes for our table. Check in people were confused, lying to customers about the wait and their poor organization. We were finally sat at 10:25 in a back room surrounded by children at a big table next to us. Our server once we were finally seated was nice and apologized profusely but it was ridiculous. Poor guy trying to compensate for a very poorly managed restaurant. STK should be way better than this if you are charging minimum $65 for each entree. Will never go back.
   

   STK- San DiegoResponded today

   Thank you for taking the time to share your experience. We sincerely apologize for the long wait and the frustration caused by the way your reservation was handled. This is certainly not the level of service we aim to provide, and we regret that we didn’t meet your expectations. We appreciate your kind words about your server and will be sure to share your feedback with our management team to ensure improvements are made. We understand your disappointment and hope that one day we might have the opportunity to regain your trust. We would love the opportunity to make it right. - Rosalyn Tenebruso Manager STK San Diego
   

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2. E

   Elias

   San Diego

   1 review

   3.0

   1 review

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 1
   4. Ambience 3

   I supposed because of the new years it was a chaos
   

   STK- San DiegoResponded today

   Thank you for your review. We’re sorry your experience didn’t meet expectations. Please feel free to reach out—we’d appreciate the opportunity to make it right.
   

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3. K

   Kristy

   New York City

   3 reviews

   1.0

   3 reviews

   Dined 2 days ago

   1. Overall 1
   2. Food 2
   3. Service 2
   4. Ambience 3

   Our wait time was extremely long and we had a reservations so that was frustrating . It was NYE, but they clearly over booked and took walk ins. It was not the experience we were looking for.
   

   STK- San DiegoResponded today

   Thank you for sharing your feedback Kristy. We’re deeply sorry to hear about your experience and regret that we fell short of your expectations. This is not the level of service or quality we strive to provide, and we take your concerns very seriously. We would appreciate the opportunity to make things right and learn more about what happened. Please feel free to reach out to us directly at so we can address this personally. Your feedback helps us improve, and we hope to have the chance to provide you with a much better experience in the future. Rosalyn Tenebruso Manager STK San Diego
   

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4. A

   Amanda

   San Diego

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 3
   3. Service 5
   4. Ambience 5

   I know it was a busy night, so the food wasn’t as good as it normally is. The steak was very dry, but like I said I’ve been here other nights and the steak is good any other time. However, with how busy they were, the staff was amazing and attentive. Everyone had a smile on their face. The DJ was great. I loved the free shots they gave us with the sparklers! Overall, I had so much fun. I actually wish the music would have been a little louder lol. A party with dinner is new going out.
   

   STK- San DiegoResponded today

   Thank you for sharing your feedback Amanda. We really appreciate you sharing your NYE with us at STK San Diego. Were so happy to hear you loved the service and the DJ! We’re sorry to hear that your experience didn’t meet your expectations, especially considering your previous visits. We hope to see you again soon and make it up to you. - Rosalyn Tenebruso Manager STK San Diego
   

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5. E

   Erin

   Los Angeles

   1 review

   4.0

   1 review

   Dined 2 days ago

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 4

   The food here is phenomenal. However, we went fairly early on NYE (6pm reservation) and it took 45 min to get our first drink. Other tables were at least offered bread, yet we had to ask. Our oysters took 50 minutes to arrive at our table. For a meal this expensive, I had hoped for more. We also were upstairs in the corner (near a door that led to the employee bathroom - gross) and it was extremely stuffy and had no air circulating. Really wished we had a table downstairs to enjoy the ambiance.
   

   STK- San DiegoResponded today

   Thank you for sharing your feedback Erin. We appreciate you choosing STK San Diego to celebrate NYE with. We’re deeply sorry to hear about your experience and regret that we fell short of your expectations. This is not the level of service or quality we strive to provide, and we take your concerns very seriously. Let me know how we can make it up to you. Rosalyn Tenebruso Manager STK San Diego
   

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6. S

   Sophia

   Orange County

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Justin was our awesome server!! The food was incredible, especially the braised short ribs!
   

   STK- San DiegoResponded today

   Hello Sophia, we’re thrilled to hear that you loved the vibe here at STK San Diego! I truly appreciate your feedback on the service and hope to welcome you back again soon. Thank you!
   

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7. N

   Nakia

   San Diego

   5 reviews

   4.0

   5 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Excellent food, I had the miso sea bass and lobster mac n cheese. The lobster Mac n cheese had real chunks of lobster however the cheese sauce could have been a bit better. The fish was the best I've ever tasted. The donuts in a bag for dessert was also a treat.
   

   STK- San DiegoResponded today

   Hello Nakia, we’re thrilled to hear that you loved the food here at STK San Diego! I truly appreciate your feedback and hope to welcome you back again soon. Thank you!
   

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8. M

   Megan

   VIP

   Orange County

   12 reviews

   5.0

   12 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing NYE dinner. Cowgirl ribeye was delicious with the wagyu butter our server recommended! Have to get the Mac n cheese it was so good! Will definitely be coming back for next NYE!
   

   STK- San DiegoResponded today

   Thank you so much for the 5 stars Megan ! We truly value your feedback and can’t wait to see you again soon!
   

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9. M

   Mauricio

   VIP

   San Diego

   1 review

   3.0

   1 review

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 5

   Prices were high, server was inexperienced, food wes meh
   

   STK- San DiegoResponded today

   Thank you for sharing your feedback. We’re deeply sorry to hear about your experience and regret that we fell short of your expectations. This is not the level of service or quality we strive to provide here at STK San Diego , and we take your concerns very seriously. We would appreciate the opportunity to make things right and learn more about what happened. Your feedback helps us improve, and we hope to have the chance to provide you with a much better experience in the future. - Rosalyn Tenebruso Manager STK San Diego
   

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10. H

    Heidi

    Los Angeles

    1 review

    1.0

    1 review

    Dined 5 days ago

    1. Overall 1
    2. Food 2
    3. Service 3
    4. Ambience 1

    I’ve been to Stk Los Angeles and expected the same level of ambiance and service. The decor is awful and needs to be redone. I felt like I was at a hole in the Chinese restaurant with trees with light up colors everywhere. The amount you spend on dinner here, it should be a much better vibe. Highly disappointed. My fish was overdone. Bread was good. But I won’t be back . Spending $400 for a dinner for two shouldn’t be the same experience as the local diner
    

    STK- San DiegoResponded today

    Thank you for sharing your feedback. We’re sorry to hear that your experience didn’t meet your expectations, especially considering your previous visits to STK Los Angeles. We strive to offer an elevated dining experience at all of our locations, and we regret that we didn’t deliver that for you. Your comments regarding the ambiance and food have been noted, and we’ll be sharing them with our team for improvement. We truly appreciate your feedback, as it helps us grow. Should you reconsider, we’d love the opportunity to provide you with a better experience in the future. - Rosalyn Tenebruso Manager STK San Diego
    

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