STK- San Diego

Review summary

1. A

   ADRIANA

   San Diego

   4 reviews

   3.0

   4 reviews

   Dined today

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 4

   We were a party of four, and we all ordered different steaks. The steaks all tasted like they were spoiled. We spent $900, not going back ever again.
   

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2. I

   Ivan

   Phoenix

   1 review

   3.0

   1 review

   Dined today

   1. Overall 3
   2. Food 1
   3. Service 5
   4. Ambience 5

   Great service but the food was not what we expected. Also very overpriced for the quality of food.
   

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3. L

   Lindsay

   San Diego

   1 review

   5.0

   1 review

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 2

   Everything was great besides the very close arrangements which made conversations hard to hear. Not sure how this can be remedied for future events, but definitely a strong suggestion! Jack our waiter did great as did all the staff! Good was delicious from drinks to desserts! Thanks for a special experience STK.
   

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4. M

   Michelle

   San Francisco

   3 reviews

   5.0

   3 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Came here from NorCal to celebrate my partner’s birthday on Valentine’s Day and I’m super glad we made a reservation asap. It was packed but the hostess and Brandon took good care of us. Kudos to the ladies working the front and handling the crazy crowd for Valentine’s Day. Experience: Brandon was super patient, fun, and got everything right. He brought out our dessert with the sparklers, which made my partner’s night. The Valentine’s dinner offers right now are pretty good too. Food: We got lil Brgs, which were tiny sliders, and it was delicious. There was garlic bread that came out as well and it was so unique! OMG and the Award Winning Spiced Watermelon was 11/10. Never had a cocktail that fire. Definitely coming back.
   

   STK- San DiegoResponded 1 day ago

   Hi Michelle! Thank you so much for sharing such a positive review! We’re thrilled to hear that Brandon and the team took such great care of you and made your partner’s birthday celebration special. The spiced watermelon cocktail sounds amazing – we’re so glad you enjoyed it, and we’ll make sure to pass along your kind words to the staff. We appreciate you mentioning how hard the front-of-house team worked to manage the crowd on such a busy day too! We can’t wait to welcome you back next time, and we’re so happy to have been part of such a memorable celebration. See you soon! -Rosalyn Tenebruso STK San Diego
   

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5. G

   Gustavo

   Baja California

   1 review

   1.0

   1 review

   Dined 1 day ago

   1. Overall 1
   2. Food 5
   3. Service 5
   4. Ambience 1

   Unfortunately, was part of many customers who were affected by long waiting times even with reservations. Even after waiting over an hour, we had to wait ever longer for food. I get it that things happened, but having to wait for way too long with no further updates it’s very unacceptable. Although, the server was very great at his job.
   

   STK- San DiegoResponded 1 day ago

   Hello Gustavo, We’re truly sorry for the long wait and lack of communication during your visit. We completely understand how frustrating it must have been to wait for an extended period of time without updates, especially when you had a reservation. We're glad to hear that your server was great, but we know that doesn’t make up for the overall experience. Thank you for sharing your feedback, and we sincerely apologize for the inconvenience. We hope you’ll consider giving us another chance in the future. -Rosalyn Tenebruso STK San Diego
   

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6. M

   Mackenzie

   Chicago

   1 review

   1.0

   1 review

   Dined 1 day ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   DO NOT DINE HERE- worst experience ever. I am not someone to leave a bad review, but this was warranted. Had a 9:15 reservation, didn’t up getting sat until almost 10:15. By midnight (their closing time) we still had no food. They completely overbooked, but were still seating people well past 12 and still had a large crowd outside the door. We had them give us our food to go and after complaining to the manager, she removed our drinks and sides from the bill. This was so disorganized on managements part and you could tell the servers were so overwhelmed and at a loss. The manager completely lied to us in the beginning about wait times and was not transparent at all, completely money hungry and just wanted to push people in the door. Everyone around us dining were so frustrated as well and multiple just walked out. Our server was great, definitely not his fault. I would not recommend this STK location. I have dined multiple times at STK in Scottsdale and have had a great experience every time but after this do not think I’ll return to any location.
   

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7. E

   Emmanuel

   San Diego

   1 review

   1.0

   1 review

   Dined 1 day ago

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 2

   Terrible experiences 830 reservations to be seated at 10 and then an hr and half wait for food. Never been at a restaurant for 4 hrs
   

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8. D

   Dariana

   San Diego

   1 review

   1.0

   1 review

   Dined 1 day ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   BAD EXPERIENCE! Came here for Valentine's day, our reservation was at 8:30pm. Got there at 8:35pm, checked in and was told it was going to be a little wait, which we were fine with it. The guy at the front told us if it takes too long they'll compensate us/ make it up to us. Waited almost 2 HOURS, around 10 i go up to the host stand since i had yet not received a text. They seemed to be all over the place. They finally sat us down since they noticed we were waiting almost 2 hours. If i hadn't gone up to them we probably would of waited way more than that. Our server was okay, never got refills on our water. We also waited OVER AN HOUR for our food. We received our food around 11:20pm. By that time we were tired from standing outside, and our appetite had gone away but we still managed to be positive about this whole experience. Our server kept apologizing for the delay on our food. I expected a discount, maybe one of our drinks taken out our bill, free dessert something since the guy in the front had made it seemed like that. But we got NOTHING. Two tables next to us, their food was also taking a very long time. Yet we saw our server drop off a little appetizer on the house for them since their food was taking a while (No it wasn't the bread). Yet we got NOTHING. I'm not one to complain, i work in this industry and know how restaurants work, so i understand if maybe you guys overbooked. But it would of been nice to maybe have treated the tables that were waiting as long as them the same. We had another friend inside the restaurant at the same time we were there and they ended up leaving due to the food taking a while. They got the appetizers taken off the bill so they only paid for the drinks which was nice. And it would of been nice for us to get something in return since we still ended up spending $450 for Two people and still tipped our server 20%. Crazy..
   

   STK- San DiegoResponded 1 day ago

   Hi Dariana, We're truly sorry for your Valentine's Day experience at STK-San Diego. We apologize for the long wait and the inconvenience it caused. We understand how frustrating it can be to wait for a meal, especially when you're looking forward to it. We're also sorry for any misunderstanding about the bill. We appreciate your feedback and will use it to improve our service. We hope you'll give us another chance to make things right. Best, Rosalyn Tenebruso STK San Diego
   

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9. A

   Ashley

   San Diego

   2 reviews

   2.0

   2 reviews

   Dined 1 day ago

   1. Overall 2
   2. Food 5
   3. Service 5
   4. Ambience 3

   Unfortunately this is my first time visiting this place and it was on Valentine’s Day so I understand why there was a long wait but it took 1 hour to have me seated and 1:30 to get my food. The food was pretty good. I’ll probably try this place again on a better day. Definitely not worth 2 hours to eat.
   

   1 person found this helpful

10. Z

    Zoe

    Los Angeles

    1 review

    4.0

    1 review

    Dined 1 day ago

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4

    The food was excellent, and our waiter was very attentive. Since it was Valentine’s Day, it was a bit busy, which caused some delays in getting our food. However, the staff did their best to accommodate us given the circumstances. Overall, it was a great experience, and I’d definitely go again!
    

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