STK - Steakhouse and Rooftop

Review summary

1. P

   Penny

   Phoenix

   1 review

   5.0

   1 review

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and service, YaYa was so friendly and attentive! Great meal, music and ambiance to celebrate the New Year.
   

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2. M

   Mike

   VIP

   Pittsburgh

   5 reviews

   2.0

   5 reviews

   Dined 1 day ago

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 2

   Have to be under new management used to love STK, the past few times have been terrible and I have even went on slow nights to give Turk the benefit of the doubt for weekends and still waited over 40 minutes for food for 2 while other parties of 6+ received much larger portions before us, appetizers all the way to the dinner and desert was so bad we did not even get desert nor had over 2 hours to spend eating
   

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3. K

   Karen

   Phoenix

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had a great experience! Staff was friendly, host greeted us right away. Food was also great! I really like the “ Mushroom & Truffle Tagliatelle” and “ Lil' Brgs*” were so delicious! The vibes are always fun! It’s super cute inside!
   

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4. I

   Isabel

   VIP

   Des Moines

   3 reviews

   1.0

   3 reviews

   Dined 3 days ago

   1. Overall 1
   2. Food 4
   3. Service 2
   4. Ambience 4

   Very nice restaurant, but they charge you for every tiny thing. The waitress told my boyfriend that the lobster linguini has shrimp and Cajun seasoning if he wants. We were charged $12/shrimp plus $7 for Cajun seasoning. There were a lot of extra charges on our bill that we did not expect. Would not return.
   

   STK - Steakhouse and RooftopResponded 3 days ago

   Hi Isabel, we're sorry to hear about your experience at STK - Steakhouse and Rooftop. We strive to provide a high quality dining experience, and we regret that we fell short in your case. We understand that the charges were not clearly communicated to you and we apologize for the oversight. We appreciate your feedback and will certainly review our billing practices. We hope you'll give us another chance to serve you better in the future. Best regards, STK - Steakhouse and Rooftop, The Management Team
   

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5. B

   Brittany

   Phoenix

   2 reviews

   5.0

   2 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always love my time at the STK rooftop. Seabass was delicious as always. And good ambience and views of scottsdale. Will be back!!
   

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6. OT

   OpenTable Diner

   Phoenix

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Jackson really took care of us, and we had an amazing time enjoying the delicious drinks and food!! Definitely recommend this place to friends and family! Love the vibe if you are trying to have fun in life:-)!
   

   STK - Steakhouse and RooftopResponded 5 days ago

   Dear Guest, Thank you for the fantastic review and for spending time with us at STK Scottsdale! We’re thrilled to hear that Jackson provided excellent care and that you enjoyed our delicious drinks, food, and vibrant atmosphere. Your kind words and recommendation mean so much to us. We’re all about creating fun and memorable experiences, and it’s wonderful to know we delivered that for you. We can’t wait to welcome you and your friends or family back for another amazing time! Cheers,
   

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7. T

   Travis

   Orange County

   6 reviews

   1.0

   6 reviews

   Dined 6 days ago

   1. Overall 1
   2. Food 2
   3. Service 4
   4. Ambience 4

   They were out of almost everything. Didn't tell us until we got seated and asked if we wanted drinks first. Then they told us.
   

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8. c

   claudia

   Las Vegas

   3 reviews

   5.0

   3 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   The service was excellent. We went on a very busy night , so even with a reservation, the wait was long to be seated.
   

   STK - Steakhouse and RooftopResponded 5 days ago

   Dear Claudia, Thank you for dining with us at STK Scottsdale on Christmas night and for sharing your feedback. We're delighted to hear that you enjoyed excellent service and our vibrant ambiance! We sincerely apologize for the wait, even with a reservation. Special occasions can be exceptionally busy, but we truly appreciate your patience and understanding. Your feedback is invaluable as we work to ensure a smoother seating experience during peak times. We hope to welcome you back soon for an even more seamless and enjoyable visit! Warm regards,
   

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9. B

   Ben

   San Antonio

   7 reviews

   3.0

   7 reviews

   Dined 6 days ago

   1. Overall 3
   2. Food 4
   3. Service 5
   4. Ambience 3

   Hostess was not friendly, they seated us 30 mins after our reservation time. We had to approach them to remind them of our reservation time. We understood you were busy but don’t be rude about it
   

   STK - Steakhouse and RooftopResponded 5 days ago

   Dear Ben, Thank you for sharing your feedback with us. We truly apologize for the delay in seating and for the lack of a welcoming experience at the host stand. This is certainly not the level of service we aim to provide, and we understand how frustrating it can be to experience this, especially on such a busy night. We will address this with our team to ensure that all of our guests are treated with the warmth and respect they deserve. We appreciate your understanding and your valuable feedback. We hope you’ll consider visiting us again so we can offer you a better experience in the future. Warm regards,
   

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10. C

    Cassie

    VIP

    Phoenix

    1 review

    1.0

    1 review

    Dined 6 days ago

    1. Overall 1
    2. Food 1
    3. Service 3
    4. Ambience 1

    Started with seating us outside with a dining room reservation. When asked why, “we are seating first available because we are busy”. Out of wine requested, food came out 50 min after apps, ordered medium rare steak came out very well done. Ordered the tomahawk and came out cooked correctly, but was cold. The list goes on. It was hard to pay $600 for a dinner that was on lawn furniture, outside in the cold, with food that was well below standard. Our waitress was very nice, and you could tell she was on edge as she knew she was dealing with bad situations. We felt bad for her. STK is well below their competition.
    

    STK - Steakhouse and RooftopResponded 5 days ago

    Hi Cassie, Thank you for taking the time to share your feedback. We're very sorry to hear about the challenges you experienced during your visit. This is certainly not the standard we strive for, and we truly apologize for the issues with seating, food quality, and service. We understand how frustrating it can be when expectations are not met, especially for a special occasion. Your comments regarding the steak, temperature of the food, and seating have been noted, and we will address these with the team to ensure this doesn't happen again. We're glad to hear that our waitress was friendly, and we'll be sure to pass along your kind words to her as well. We truly appreciate your feedback, as it helps us improve. We hope you'll give us another chance to improve on your experience. Best,
    

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