Stonewood Grill & Tavern - Jacksonville

Review summary

1. V

   Valerie

   VIP

   Jacksonville

   5 reviews

   4.0

   5 reviews

   Dined 5 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 3

   Our waiter, Chase, was fantastic. Knowledgeable regarding dishes on the menu and could answer any of our questions regarding the special cocktails and the wine list. He was very observant and made sure we had fresh water, updated cocktails or wine. When the food was delivered he made sure it was to our liking. He was also charming and amenable.
   

   Stonewood Grill & Tavern - JacksonvilleResponded 3 days ago

   Thank you for the wonderful feedback! It’s great to hear that Chase provided such attentive and knowledgeable service during your visit to Stonewood. We’ll be sure to let him know how much you appreciated his charm and attentiveness. We hope to see you again soon for another delightful dining experience!
   

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2. M

   Matt

   Jacksonville

   4 reviews

   5.0

   4 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Our meal was excellent! We ordered the filet, and it was cooked perfectly.
   

   Stonewood Grill & Tavern - JacksonvilleResponded 3 days ago

   Thank you for letting us know that your meal was excellent! We're thrilled to hear that the filet was cooked perfectly to your liking. We hope to welcome you back soon for another great dining experience!
   

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3. S

   STEPHANY

   Jacksonville

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Eating at Stonewood is always a favorite choice. Our waitress, Sierra, was especially AWESOME last night. Our food was delish! Usually, I get the Cedar Plank prepared salmon. I wanted a lighter fare last night so I had a bowl of the Onion Soup and the Asian Salad. The Cedar Plank prepared Salmon is always wonderful. It's tasty and crispy crusted. Just right for biting into! However, wanting a soup and salad last night was a great decision. The Onion Soup was prepared just right. It had a beautiful base broth, with a round of bread that I believe they toasted with butter. And then ofcourse that wonderful cheese layer - Wow - I may do that again. Topped off, by the fact that whoever runs that restaurant, has trained the staff to make us feel like home! Sierra, who waited on is, could not have been nicer. She checked back on us several times to make sure that we had exactly what we wanted. It was a really nice evening with wonderful friends.
   

   Stonewood Grill & Tavern - JacksonvilleResponded 3 days ago

   Thank you so much for your glowing review! We’re thrilled to hear that Sierra provided such exceptional service and made you feel at home during your visit. It’s also wonderful to know that you enjoyed the Cedar Plank Salmon and Onion Soup—both are definite favorites for many of our guests. We’ll be sure to share your kind words with Sierra and the rest of the team. We look forward to welcoming you back soon for another delightful evening!
   

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4. L

   Leesa

   Jacksonville

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Celebrated my husband's birthday and had a wonderful dinner. He chose the steak bites for an entree with a loaded baked potato. I had the sirloin and it was cooked exactly how I ordered it. The restaurant gave my husband a free dessert for his birthday which is always a nice touch.
   

   Stonewood Grill & Tavern - JacksonvilleResponded 3 days ago

   We’re so glad to hear that you and your husband had a wonderful birthday dinner at Stonewood! It’s great to know that everything—from the food to the special dessert—went perfectly for the occasion. We appreciate you sharing your experience and hope to celebrate many more special moments with you in the future!
   

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5. M

   Michelle

   Denver

   1 review

   5.0

   1 review

   Dined on December 10, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My friend and I had a great experience this evening Stonewood Tavern and Grill. The team was welcoming and accommodating. My friend has a severe food allergy and the team took extra care of her dinner to avoid any issues. We had a lovely evening and will definitely return when we are in town. Thank you Alex and Tiffany!
   

   Stonewood Grill & Tavern - JacksonvilleResponded 3 days ago

   Thank you for sharing your wonderful experience at Stonewood! We’re so pleased to hear that Alex, Tiffany, and the team provided a welcoming and accommodating environment, especially in taking extra care with your friend’s food allergy. Ensuring our guests feel safe and cared for is always a top priority. We’re delighted you had a lovely evening and look forward to welcoming you back the next time you’re in town!
   

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6. D

   Donna

   VIP

   Jacksonville

   39 reviews

   5.0

   39 reviews

   Dined on December 10, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Stonewood is such a wonderful “local, neighborhood” restaurant. The food is always spot-on, we always see friends and most servers are good. Ashley is acceptiinal and we appreciate her sweet attention to details when we are there. We appreciate those in the kitchen. The food is prepared nicely, looks good and is always enjoyed.
   

   Stonewood Grill & Tavern - JacksonvilleResponded 3 days ago

   Thank you for your glowing review! We’re so glad to hear that Stonewood feels like a true neighborhood spot for you and that the food and atmosphere continue to impress. It’s wonderful to know that Ashley’s exceptional service made your evening extra special. Her attention to detail and dedication to ensuring a great experience are truly remarkable, and we’ll be sure to share your kind words with her and our kitchen team. We can’t wait to welcome you back and look forward to seating you with Ashley again soon!
   

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7. R

   RYAN

   VIP

   Jacksonville

   5 reviews

   2.0

   5 reviews

   Dined on December 8, 2024

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 4

   I think they are understaffed. Poor server had an 18 top on top of our table and others. We were there for almost 3 hrs. Food took forever and when it came out the steaks were so charred on the outside it was inedible. But since we were there forever we just wanted to leave. Bill was over 200 dollars and it didnt feel worth the price at all. This was our first and probably last time here.
   

   Stonewood Grill & Tavern - JacksonvilleResponded 3 days ago

   We’re very sorry to hear about your recent experience at Stonewood. It sounds like we fell short on several fronts, and for that, we sincerely apologize. Long wait times, overcooked food, and the feeling of being rushed or overlooked are not the standards we strive to uphold. We value your feedback and would like the opportunity to learn more about your visit so we can address these issues directly. Could you please provide your contact information so our management team can reach out to you? Thank you for letting us know, and we hope to have the chance to make this right!
   

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8. J

   Josephine

   Jacksonville

   13 reviews

   5.0

   13 reviews

   Dined on December 5, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Stonewood always serves a wonderful dinner . Our waitress was attentive…..served us well
   

   Stonewood Grill & Tavern - JacksonvilleResponded on December 9, 2024

   I'm glad to hear you had a wonderful dinner at Stonewood! It’s great to know your waitress provided attentive service. We look forward to welcoming you back soon!
   

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9. c

   curtis

   Jacksonville

   10 reviews

   4.0

   10 reviews

   Dined on December 4, 2024

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 5

   Consistent with usual good experience. Slightly upscale dining in a pleasant environment. Dining prices everywhere continue to escalate.
   

   Stonewood Grill & Tavern - JacksonvilleResponded on December 9, 2024

   Thank you for taking the time to leave us a review. We're pleased to hear that you've consistently enjoyed your dining experiences with us at Stonewood Grill & Tavern. We strive to provide a pleasant environment and high-quality service, and we're glad to see we've been successful in maintaining this. We understand that you're concerned about the rising prices and appreciate your honesty. We'll certainly take your feedback into consideration as we continually work to improve our guest experience!
   

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10. S

    Sue

    Jacksonville

    3 reviews

    5.0

    3 reviews

    Dined on December 4, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    I took my grandson and wife to dinner for his birthday and Alex was the best server and we enjoyed our time there.
    

    Stonewood Grill & Tavern - JacksonvilleResponded on December 9, 2024

    Happy birthday to your grandson! It’s wonderful to hear that Alex provided excellent service and helped make the celebration special for all of you. Thank you for sharing your experience, and we look forward to welcoming you back soon!
    

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