Sudden Sally

Review summary

1. A

   Amanda

   Manitoba

   3 reviews

   4.0

   3 reviews

   Dined on December 31, 2024

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 4

   We did have to wait awhile for our food, but it was delicious!
   

   Sudden SallyResponded 5 days ago

   Hi Amanda, Thank you for your feedback! We're glad you enjoyed the delicious food, though we apologize for the wait. We appreciate your patience and hope to serve you again soon for an even smoother experience!
   

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2. D

   Diane

   Calgary

   1 review

   5.0

   1 review

   Dined on December 31, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Suddenly Sally was even better than we had hoped. We were a table of 8, reservation went smoothly, table was all set and ready when we arrived and we were walked right in. Chiara was our server and she was excellent. Personable, accommodating, checked in just the right amount and handled our group with ease. The food came quickly and exceeded our expectations. Highly recommend the restaurant!
   

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3. OT

   OpenTable Diner

   Tampa

   1 review

   5.0

   1 review

   Dined on December 29, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I recommend this restaurant. Great food and service
   

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4. D

   Deborah

   San Francisco

   3 reviews

   4.0

   3 reviews

   Dined on December 26, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   We ate here a couple fo times while staying at the hotel. Friendly service and a good range of food, from an excellent Christmas Day holiday plate to simple soup and grilled cheese sandwiches. We had coffee and pastry to go as well, and we'd eat there again, and not just because it was convenient - it was good food, well prepared in a modern cozy setting.
   

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5. S

   Shiwen

   Calgary

   1 review

   2.0

   1 review

   Dined on December 26, 2024

   1. Overall 2
   2. Food 1
   3. Service 4
   4. Ambience 2

   Service was good but the food is not matched its prices
   

   Sudden SallyResponded on December 27, 2024

   Hello Shiwen, Thank you for sharing your feedback. We're glad to hear you enjoyed the service, though we're sorry to hear the food didn’t meet your expectations for its price. Your input is important to us. We’re always looking for ways to improve and hope to have the opportunity to serve you again. Have a wonderful holiday season!
   

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6. P

   Peter

   Calgary

   1 review

   4.0

   1 review

   Dined on December 26, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Went to Sudden Sally’s for Christmas dinner and had a wonderful experience. The food portion was more than enough and very tasty. Will certainly plan another visit in the very near future
   

   Sudden SallyResponded on December 27, 2024

   Hello Peter, Thank you for dining with us at Sudden Sally for Christmas. We are so pleased to hear you enjoyed your festive meal, and look forward to having you back in the future. Happy holidays!
   

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7. C

   Cherry

   Calgary

   6 reviews

   4.0

   6 reviews

   Dined on December 25, 2024

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   Food was okay, service could have been better. We found ourselves having to ask constantly for things like sugar and ketchup to go with our orders.
   

   Sudden SallyResponded on December 27, 2024

   Hello Cherry, Thank you for taking the time to share your experience. We’re sorry to hear that the service didn’t meet your expectations and that you had to ask repeatedly for basic items. Providing attentive service is a top priority, and your feedback will help us address this with our team. We hope to have the opportunity to provide you with a better experience on your next visit. Wishing you a happy holiday season!
   

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8. J

   James

   Vancouver

   2 reviews

   5.0

   2 reviews

   Dined on December 24, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and coffee and beautiful decor. Would definitely come back here.
   

   Sudden SallyResponded on December 27, 2024

   Hello James, Thank you for coming in to dine at Sudden Sally during the festive season. We are happy to hear you enjoyed your beverages and food items. We look forward to having you back again in the future.
   

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9. M

   Martin

   Norfolk/Suffolk

   4 reviews

   5.0

   4 reviews

   Dined on December 17, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food and great service. Dealt with desert unavailability well with substitutes and no charge for inconvenience. Overall enjoyed our meal.
   

   Sudden SallyResponded on December 24, 2024

   Hello Martin, Thank you for taking the time to leave us a review. We are happy to hear you enjoyed your meal, and hope to invite you back soon so you can enjoy the dessert that was unavailable during your visit. Happy holidays!
   

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10. J

    Jessica

    Calgary

    1 review

    2.0

    1 review

    Dined on November 30, 2024

    1. Overall 2
    2. Food 5
    3. Service 1
    4. Ambience 4

    Very good food but we needed to track down someone constantly. Our party all works in a restaurant so maybe the server was new. But based on how bad it was, how rude the rest of the staff was we probably won’t be back.
    

    Sudden SallyResponded on December 24, 2024

    Hello Jessica, Thank you for your feedback, and we are sorry to hear about your experience. We take service quality seriously, and it’s clear we fell short during your visit. We appreciate your comments and hope you'll consider giving us another chance in the future.
    

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