Sueno

Review summary

1. D

   Donna

   Philadelphia

   1 review

   1.0

   1 review

   Dined 4 days ago

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 3

   Food was awful . Price ridiculous for quality of food.
   

   Is this helpful?

   Report
2. t

   timothy

   VIP

   Philadelphia

   23 reviews

   2.0

   23 reviews

   Dined on December 8, 2024

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 2

   There was a big party that came in that took up the resources of the entire wait staff including all the menus the restaurant had. We sat for 15 minutes without drinks or anyone coming to our table to take any type of order. I understand that the restaurant was busy, but to run out of menus?? Food was decent but we probably won't be going back.
   

   Is this helpful?

   Report
3. J

   Jennifer

   New York City

   1 review

   1.0

   1 review

   Dined on November 30, 2024

   1. Overall 1
   2. Food 4
   3. Service 4
   4. Ambience 4

   Everything was going great until the end. The staff gave me a to-go container and there was a bug in it.
   

   Is this helpful?

   Report
4. P

   Peter

   Philadelphia

   6 reviews

   5.0

   6 reviews

   Dined on November 23, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very fun ambiance. Food was great. Expensive but not bad for the city.
   

   Is this helpful?

   Report
5. C

   Carmen

   Philadelphia

   1 review

   5.0

   1 review

   Dined on November 17, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had a great time. And our waiter was excellent!! 🤗
   

   Is this helpful?

   Report
6. R

   Rachael

   Philadelphia

   2 reviews

   2.0

   2 reviews

   Dined on November 17, 2024

   1. Overall 2
   2. Food 3
   3. Service 3
   4. Ambience 2

   I wanted so much to like this restaurant. My family loves Mexican food, having lived in Houston and the Rio Grande Valley. But basic operational issues kept us from enjoying our experience. We booked a reservation for 4, arrived 10 minutes early, and had to stand around—with nowhere to sit and wait—for 15 minutes while staff went up to the 3rd floor lounge and added tables and place settings so they could seat people up there. I saw two couples who were seated up there leave because they were upset with the slow service and remote seating location. For example, they brought my son’s tortilla soup AFTER he had finished his meal! The food was OK, but not great. And they automatically added a SERVICE CHARGE and an 18% gratuity for a party of only 4 people! Also, this restaurant hasn’t nailed down its identity yet—is it a Mexican restaurant, or a sports bar (multiple TVs showing football games) or a bar for pre-gaming? It was loud, disorganized, didn’t seem to understand a reservation system, and the food was mid—and our bill was almost $300! Hard pass for me in the future!
   

   1 person found this helpful

   Report
7. A

   Andrew

   VIP

   Philadelphia

   2 reviews

   5.0

   2 reviews

   Dined on November 16, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was authentic and delicious! Enjoyed the margaritas,too. Definitely recommend the shrimp tacos and the Mexican street corn salad!
   

   Is this helpful?

   Report
8. J

   Jennifer

   Philadelphia

   1 review

   2.0

   1 review

   Dined on November 9, 2024

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 3

   The food was ok not the best, but not the worst. Didn't appreciate that they added an 18% gratuity for 2 people and didn't say anything about doing so, ended up spending a lot of money for just ok food. I have had better.
   

   Is this helpful?

   Report
9. m

   mary

   San Francisco

   1 review

   3.0

   1 review

   Dined on October 27, 2024

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 2

   Made a dinner reservation for my birthday. Was unaware that there was also going to be a bar crawl there for Halloween. It took 20 minutes to get a server to our table to get waters and order food. We had to ask 2 servers for utensils and our appetizer of chips and guac never came. They also had the bar crawl people surrounding us and people were hovering over me while I was trying to eat dinner. The food was good but I feel the experience could have been better. I don’t think they can handle dinner/bar crawl and I think next time they should keep the bar crawl downstairs and allow people to eat their dinner upstairs
   

   Is this helpful?

   Report
10. S

    Susan

    Philadelphia

    1 review

    5.0

    1 review

    Dined on October 25, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    a little on the pricey side ($10 for one serving of elote is crazy) but food is fantastic and vibe is fun. good drinks
    

    Is this helpful?

    Report