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Sugar Factory American Brasserie Restaurant, Dover, DE

Sugar Factory American Brasserie Restaurant

4.4
4.4
1747 Reviews
$30 and under
American

Make a reservation

2 people
7:00 p.m.
Booked 7 times today
  • Good for special occasions
  • Good for groups
  • Child-friendly
Sugar Factory American Brasserie brings its high-energy atmosphere to Dover, DE. The family-friendly, celebration destination known for its over-the-top sweets & treats, the world-famous restaurant promises a memorable experience. Offering brunch, lunch and dinner, our menu features colorful dishes, as well as its signature 64 oz. goblets & larger-than-life Milkshakes.


All reservations with individuals under 21 yrs of age, must be accompanied by a legal guardian that is 21 yrs of age or older at all time during.
* Please note, all members of your party must be present to be seated. Reservations are held for 15 minutes.*

Private dining

Private dining

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Additional information

  • Dining style
    Casual Dining
  • Price
    $30 and under
  • Cuisines
    American, Dessert, Dining Bar
  • Hours of Operation
    Mon–Thu, Sun 2:00 pm–10:00 pm Fri, Sat 2:00 pm–12:00 am Brunch Sat, Sun 8:00 am–2:00 pm
  • Phone number
    (302) 857-3252
  • Payment Options
    AMEX, Discover, Mastercard, Visa
  • Dress code
    Business Casual
  • Private party facilities
    Looking for the perfect place for your party. Look no further than the Sugar Factory for Bachelorette Parties, Sweet Sixteens, Quinceañeras, Baby Showers & more.... For parties of 11+ email aviola@ballysdover.com with subject: "Party Reservation" Note: party request must be summited 3 weeks in advance. Thank you
  • Private party contact
    our Private Event Coordinator : (800) 711-5882

What 1,747 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.4
4.4 based on recent ratings
  • 4.2Food
  • 4.6Service
  • 4.4Ambience
  • 4.2Value

NoiseModerate

Loved For

  • Philadelphia County

    Child-friendly

  • Delaware

    Child-friendly

  • Delaware

    Innovative

  • Delaware

    Good for groups

  • Delaware

    Good for special occasions

  • Delaware

    Lively

Review summary

AI-generated from verified diner reviews
Sugar Factory American Brasserie offers a "fun experience" perfect for family gatherings and celebrations. The diverse menu features delicious options like the filet mignon and Cajun chicken pasta. Guests praise the "great service" and friendly staff, with standout servers like Ryan enhancing the dining experience. Desserts are a must-try!

1,747 Reviews
  1. Anita

    Baltimore

    2 reviews

    3.0

    2 reviews

    Dined 4 days ago

    1. Overall 3
    2. Food 5
    3. Service 2
    4. Ambience 1
    This location did not provide the best experience as other locations such as Atlantic City. The manager/Hostess was not kind or accommodating for seating in a booth that was available and needed to just be cleaned off so our party of 4 could with there. It was the perfect seating for my birthday ambiance. The table did not get cleaned off until we received our order which allowed another group of ladies set at that table. I normally do not complain but because today was special I will do exactly that. In hopes this is corrected for the next person who has a standing reservation. Reservations are for the best seat in the house.

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  2. youry

    Los Angeles

    5 reviews

    3.0

    5 reviews

    Dined 5 days ago

    1. Overall 3
    2. Food 3
    3. Service 4
    4. Ambience 4
    Not very kid friendly environment very surprised it’s in a casino was going there for the Christmas menu which was unavailable. Service was good and food okay.

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  3. Joyce

    Washington DC

    11 reviews

    vip
    5.0

    11 reviews

    Dined on November 30, 2024

    1. Overall 5
    2. Food 2
    3. Service 5
    4. Ambience 5
    Our server, Ryan is outstanding!!! He goes above and beyond to take care of his customers.

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  4. Kyle

    Philadelphia

    1 review

    2.0

    1 review

    Dined on November 17, 2024

    1. Overall 2
    2. Food 1
    3. Service 4
    4. Ambience 1
    Steaks were all overcooked, portions were small and the prices were high. The atmosphere is open to the casino so the setting is more like a cafeteria. The only thing the place is good for is desserts. The waiter was really good however

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  5. Sherry

    Baltimore

    1 review

    2.0

    1 review

    Dined on November 8, 2024

    1. Overall 2
    2. Food 1
    3. Service 5
    4. Ambience 3
    Disappointment with the food. Service was excellent though.

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  6. Steven W .

    Philadelphia

    1 review

    5.0

    1 review

    Dined on October 26, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Excellent experience, and great waitress! Great choice for my daughters 16 th birthday

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  7. ELAINA

    Philadelphia

    7 reviews

    vip
    4.0

    7 reviews

    Dined on October 25, 2024

    1. Overall 4
    2. Food 4
    3. Service 3
    4. Ambience 4
    Fun experience. Good for family gatherings, parties. Selected the filet mignon. Excellent flavor and tenderness.

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  8. Debbie

    Philadelphia

    1 review

    5.0

    1 review

    Dined on October 22, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Our food was terrific and the portion size was more than enough especially with the banana split. Our waitress was also awesome.

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  9. maria

    Richmond

    1 review

    5.0

    1 review

    Dined on October 19, 2024

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 5
    So I ordered the Cajun chicken pasta. It was amazing. It would be an amazing. It was delicious and my daughter had ordered burger, which was absolutely delicious. We also ordered an alcoholic Bahama drink. That was good as well.

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  10. CraigN

    Cleveland

    2 reviews

    1.0

    2 reviews

    Dined on October 5, 2024

    1. Overall 1
    2. Food 2
    3. Service 4
    4. Ambience 4
    The entire Ballys property in Dover should be avoided very poorly run property from all aspects

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FAQs

Sugar Factory American Brasserie Restaurant is rated 4.4 stars by 1747 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people
7:00 p.m.
Booked 7 times today
Google Map for Sugar Factory American Brasserie Restaurant

1131 N Dupont Hwy, Dover, DE 19901-2008

Additional information

  • Neighbourhood
    Dover
  • Hours of Operation
    Mon–Thu, Sun 2:00 pm–10:00 pm Fri, Sat 2:00 pm–12:00 am Brunch Sat, Sun 8:00 am–2:00 pm
  • Price
    $30 and under
  • Cuisines
    American, Dessert, Dining Bar
  • Dining style
    Casual Dining
  • Dress code
    Business Casual
  • Parking details
    Hotel Parking
  • Payment Options
    AMEX, Discover, Mastercard, Visa
  • Additional
    Beer, Cocktails, Non-Smoking, Wheelchair Access, Wine
  • Phone number
    (302) 857-3252
  • Private party facilities
    Looking for the perfect place for your party. Look no further than the Sugar Factory for Bachelorette Parties, Sweet Sixteens, Quinceañeras, Baby Showers & more.... For parties of 11+ email aviola@ballysdover.com with subject: "Party Reservation" Note: party request must be summited 3 weeks in advance. Thank you
  • Private party contact
    our Private Event Coordinator : (800) 711-5882
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