Sugar Factory - Foxwoods

Review summary

1. S

   Susan VIP

   Greater Boston12 reviews

   2.0

   Dined 3 days ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 3

   Our waiter was also tending the bar so the service was not great. The shepherds pie off the Irish menu was supposed to be braised short ribs and it was ground beef and there were more mushrooms than beef.
   

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2. C

   Charlie VIP

   New York City14 reviews

   3.0

   Dined 4 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   The dinner was okay. The service was hit or miss. The coffee is definitely the worst I've ever had in a restaurant, but what they're known for is their desserts and their desserts are spectacular. We went there because I had my grandson, oldest daughter and son-in-law instead of five of us went there. If you're not going there with kids I would not go there for dinner
   

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3. S

   Sandra

   Connecticut1 review

   3.0

   Dined 4 days ago

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 4

   Make sure you are not seated with a bartender/Waiter who definitely give us with a 13th birthday celebration attention. Food all right not worth what you pay. I guess it's for the " just say I been there but won't go back'
   

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4. A

   Amy

   Richmond3 reviews

   3.0

   Dined 5 days ago

   1. Overall 3
   2. Food 2
   3. Service 2
   4. Ambience 1

   So loud! Couldn't even talk to my husband across the table. We were next to a large party group of teenagers. The food and drinks were OK, but not worth the hefty prices.
   

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5. K

   Kerri

   Greater Boston6 reviews

   4.0

   Dined 5 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   The food is good. I ordered the Cookie Monster shake for my son’s bday, it was yummy!!! It’s always a pleasure to dine at Sugar Factory.
   

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6. N

   Nathan

   Rhode Island1 review

   4.0

   Dined 5 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   We brought our 10 year old for birthday dinner. Food was good, we had no issues. Service was good, they sang to our son. No complaints.
   

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7. OT

   OpenTable Diner

   Greater Boston5 reviews

   4.0

   Dined 6 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Food was great, drinks are expensive but we were celebrating a birthday. Definitely something to do at least once!
   

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8. J

   Jessica

   Philadelphia1 review

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Went for brunch and was not disappointed not only are the drinks phenomenal but the food is just as phenomenal as the drinks! Totally worth every penny spent
   

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9. A

   Amie

   Connecticut1 review

   5.0

   Dined on March 6, 2025

   1. Overall 5
   2. Food 3
   3. Service 5
   4. Ambience 5

   This place was actually amazing the drink was expensive but worth it and really cool only bad thing I have to say is the fish and chips was more like fish sticks and fries and it wasn't that great, other then that this was an absolutely amazing experience...
   

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10. j

    judy VIP

    Greater Boston18 reviews

    5.0

    Dined on March 4, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Food was delicious enjoyed our meal definitely go back
    

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