Sugar Factory - Tampa

3.9

3,9

2150 commentaires

De 31 $ à 50 $

Réservation de tables avec bouteilles

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2 personnes

16 mars 2025

19 h 00

Réservée 36 fois aujourd'hui

Idéal pour les cocktails créatifs
Animé
Bien pour les occasions spéciales

Sugar Factory Tampa will be located at the Seminole Hard Rock Hotel & Casino at 5223 Orient Road, Tampa, FL 33610. Sugar Factory American Brasserie will be open weekdays from 11 a.m. – 11 p.m. and weekends from 11a.m. – 1a.m. Breakfast, lunch and dinner will be served daily and brunch will be available on Saturdays and Sundays. Sugar Factory Tampa will be located on the Mezzanine level of the casino, overlooking the grand entrance, within the newly opened hotel and casino. The 120-seat full-service restaurant will feature the brand’s signature confectionary, which boasts a 4,000-square-foot, floor-to-ceiling candy wall with over 500 types of candy, including a selection of bulk and novelty candy like the world-famous Couture Pops. Complementing the candy, the café will also offer coffees, hot chocolate, frozen hot chocolate, homemade specialty rainbow doughnuts and pastries in addition to homemade gelato and ice cream.

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Informations supplémentaires

Lieux
5223 Orient Rd, Tampa, FL 33610
Numéro de téléphone
(813) 521-4262
Prix
De 31 $ à 50 $
Cuisines
Réservation de tables avec bouteilles, Américain Contemporaine, Déssert
Heures d'ouverture
lun.–jeu. 11H00–00H00 ven. 11H00–02H00 sam. 10H00–02H00 dim. 10H00–00H00 Brunch sam., dim. 10H00–14H00 5 @ 7 lun.–jeu. 15H00–18H00 lun.–jeu. 22H00–00H00
Dress code
Tenue décontractée
Parking details
Parking Lot / "Lucky Street" parking garage is closet to restaurant entrance Next best parking garage will be Orient and we are on Level 2
Options de paiement
American Express, Discover, Mastercard, Visa

L'opinion de 2 150 personnes

Évaluation globale (notes et commentaires)

Seul·e·s les client·e·s qui ont déjà visité ce restaurant peuvent soumettre des commentaires avec des notes

3.9

3,9 selon des cotes récentes

3,7Nourriture
3,8Service
4,1Ambiance
3,5Valeur

Bruit • Moyen

2 150 commentaires

A
Amy
Tampa 1 commentaire
2.0
Y est allé il y a 2 jours
1. Cote globale 2
2. Nourriture 1
3. Service 2
4. Ambiance 5
Food was under cooked. Service was terrible. Will not return.
Ce commentaire est-il utile?
OT
Client d'OpenTable
Miami1 commentaire
2.0
Y est allé il y a 5 jours
1. Cote globale 2
2. Nourriture 3
3. Service 1
4. Ambiance 5
The server was rude and he just placed the bill without being asked for it yet . It was like slamming the cheque right at our table even though it took almost forever to get the drinks out and even to get a table in spite of having a reservation. However it's more of an eye pleasing kinda place ..just fancy and nothing else
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OT
Client d'OpenTable
Tampa 1 commentaire
1.0
Y est allé il y a 7 jours
1. Cote globale 1
2. Nourriture 3
3. Service 1
4. Ambiance 4
Place was nice and food was decent. The server was horrible. He was very rude and forgetful. Not once did we receive a refill of water. He also forgot about or drink order
Ce commentaire est-il utile?
SB
ShelleyB VIP
Tampa 6 commentaires
3.0
Y est allé il y a 7 jours
1. Cote globale 3
2. Nourriture 3
3. Service 1
4. Ambiance 3
Our service at the Sugar Factory last night was awful. We had reservations for a special event and were very disappointed. The server took forever to take our order and once he did he was so short and had no personality. During ordering he also said they didn’t have several items on menu. Took 30 minutes to get a drink and over an hour to get food and it came out couple items at a time. Our group was starving and couldn’t get any food for over an hour. Took 35 minutes to finally get a beer and then they say sorry it’s warm let me give you a different one. Only beer they had cold was Modelo. Speciality drinks took over 45 minutes to get. Our server was unattentive and had way too many tables. He didn’t seem to care much about our party of 7. The meal took way over 2 hours and this was at 11:30pm at night. Very disappointed
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J
Jennifer
Charlotte4 commentaires
4.0
Y est allé le 1 mars 2025
1. Cote globale 4
2. Nourriture 4
3. Service 5
4. Ambiance 4
We enjoyed our food and service and truly enjoyed our strawberry shortcake cheesecake skillet the most! I took my parents there to celebrate their retirement. They had a great time! The venue seemed small compared to other Sugar Factories...plus, having to fight cigarette smoke to get inside was horrible. We didn't know it was located inside the Hard Rock casino.
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T
Theresa
Detroit 24 commentaires
5.0
Y est allé le 26 février 2025
1. Cote globale 5
2. Nourriture 4
3. Service 5
4. Ambiance 4
Alexandra was absolutely fantastic. We had her 3 weeks ago and had an awesome experience. The rainbow sliders were a bit undercooked but otherwise it was fantastic
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S
Sherry
Tampa 4 commentaires
1.0
Y est allé le 26 février 2025
1. Cote globale 1
2. Nourriture 1
3. Service 1
4. Ambiance 1
When it opened, the environment had potential, but like many other places, this restaurant has not kept up with its interior. To protect their flower display, they screwed plexiglass over the whole wall, but it was not fitted properly and was popping out over the table, exposing a large amount of dust. In a few different spots, you can see where someone spread chemicals to clean but left the spray and food on the wall above the table you eat on. While the physical appearance was very worn and dingy, the food was the same quality. The sesame chicken stir fry tasted as if the chicken was frozen and then microwaved, dry, chewy, and stringy. Quality does not even come close to the prices they charge. With all this, two patrons had a loud and boisterous altercation. The restaurant did nothing other than call for hard rock security. We were there to celebrate a last-minute dinner celebration for my husband's 30th. Still, instead, we had to watch an aggressive verbal altercation, which had a man yelling for them to “get security before I handled it my damn f***ins self because you have a damn White woman doing nothing.” After the altercation calmed down and people stopped yelling, the restaurant waited about 10 minutes and began to blare the music so loud you couldn't hear the person next to you. I left a nice tip for our waiter because everyone needs help and he can't control how the restaurant is run. We will never go back or recommend this place again! It's run down and needs to be replaced.
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LT
LorieT
Tampa 3 commentaires
2.0
Y est allé le 23 février 2025
1. Cote globale 2
2. Nourriture 4
3. Service 1
4. Ambiance 5
Our server, Promise, was barely present. We saw her probably 15-20 minutes after we sat down. And then it took 30 minutes to get our soda order. We had no silverware until I had to flag a hostess down to help. She came back with to go silverware- they ran out of silverware and linen. We ate with plastic.
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A
AIDA
Grand Boston2 commentaires
5.0
Y est allé le 17 février 2025
1. Cote globale 5
2. Nourriture 5
3. Service 1
4. Ambiance 4
The waitress that waited on us was not helpful or friendly. The food and ambiance was great !
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J
Joseph
Tampa 1 commentaire
3.0
Y est allé le 15 février 2025
1. Cote globale 3
2. Nourriture 2
3. Service 3
4. Ambiance 3
Server was very upbeat and attentive but that was the best part of our dinner. Had the Caprese salad and the mozzarella was hard, the artichoke dip had no flavor and looked like mush. For the main course had the 12oz ribeye and the fish and chips. Wife loved the fish but the chips was a large basket of shoe string fries. Order my steak med-rare and it came out well done and thin. Had a better steak for a cheaper price elsewhere
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FAQ

Sugar Factory - Tampa propose des plats à emporter que vous pouvez commander en appelant le restaurant au (813) 521-4262.

Le restaurant Sugar Factory - Tampa a été coté 3,9 étoiles par 2150 clients d'OpenTable.

Oui, vous pouvez généralement réserver ce restaurant en choisissant la date, l'heure et la taille du groupe sur OpenTable.

Effectuer une réservation

2 personnes

16 mars 2025

19 h 00

Réservée 36 fois aujourd'hui

Carte Google pour le restaurant Sugar Factory - Tampa

5223 Orient Rd, Tampa, FL 33610

Sections du restaurant

Informations supplémentaires

Numéro de téléphone
(813) 521-4262
Prix
De 31 $ à 50 $
Cuisines
Réservation de tables avec bouteilles, Américain Contemporaine, Déssert
Heures d'ouverture
lun.–jeu. 11H00–00H00 ven. 11H00–02H00 sam. 10H00–02H00 dim. 10H00–00H00 Brunch sam., dim. 10H00–14H00 5 @ 7 lun.–jeu. 15H00–18H00 lun.–jeu. 22H00–00H00
Dress code
Tenue décontractée
Parking details
Parking Lot / "Lucky Street" parking garage is closet to restaurant entrance Next best parking garage will be Orient and we are on Level 2
Options de paiement
American Express, Discover, Mastercard, Visa

Sugar Factory - Tampa

Effectuer une réservation

Salles privées

Sections du restaurant

Informations supplémentaires

Menu

L'opinion de 2 150 personnes

Évaluation globale (notes et commentaires)

FAQ

Sugar Factory - Tampa offre-t-il la livraison par l'entremise d'OpenTable, ou les plats à emporter?

Comment le restaurant Sugar Factory - Tampa est-il coté?

Est-ce que le restaurant Sugar Factory - Tampa accepte les réservations présentement?

Effectuer une réservation

Sections du restaurant

Informations supplémentaires