Sugar Factory - Time Square

Name: Sugar Factory - Time Square
Address: 694 8th Ave, New York, NY, United States, 10036-7100
Telephone: (347) 721-9066
Price range: De 31 $ à 50 $
Rating: 3.4

3.4

3,4

842 commentaires

De 31 $ à 50 $

Américain Contemporaine

Effectuer une réservation

2 personnes

24 nov. 2024

19 h 00

Réservée 111 fois aujourd'hui

Bien pour les occasions spéciales
Idéal pour les cocktails créatifs
Animé

Sugar Factory American Brasserie, America’s favorite eatery and celebrity hotspot, expands in New York with their new Times Square location. The family-friendly, high-energy, celebration destination known for its sweets and treats is set to open in New Yorks famous Times Square.

“Our high-energy, sweet restaurant is enjoyed by guests across the state of New York, and we’re excited to introduce our brand to the residents of Manhattan,” shares Sugar Factory owner Charissa Davidovici. “From our colorful and vibrant dishes, to our over-the-top desserts, every moment at Sugar Factory Jacksonville will offer guests an extremely memorable and instagrammable experience from the minute they walk in to the minute they leave.”

Commande en livraison ou à emporter

Salles privées

Réservez votre prochain événement avec nous

Voir les détails

Informations supplémentaires

Style de restauration
Décontracté
Prix
De 31 $ à 50 $
Cuisines
Américain Contemporaine, Réservation de tables avec bouteilles, Déssert
Heures d'ouverture
Quotidien 08H00–00H00
Numéro de téléphone
(347) 721-9066
Site Internet
http://timessquare.sugarfactory.com/
Dress code
Tenue d'affaires décontractée
Installations pour groupes privés
We welcome you to explore our Private Dining options, perfect for any occasion.
Contact du groupe privé
our Private Dining Coordinator: (212) 769-9500

Lieux
694 8th Ave, New York, NY 10036-7100
Quartier
Quartier des théâtres
Parking details
Aucun
Renseignements supplémentaires:
Accès chaise roulante, Apéritif et coquetel, Assis au comptoir, Bar complet, Bar/Lounge, Bière, Brunch la fin de semaine, Café, Commande à emporter, Tard le soir, Vin

L'opinion de 842 personnes

Évaluation globale (notes et commentaires)

Seul·e·s les client·e·s qui ont déjà visité ce restaurant peuvent soumettre des commentaires avec des notes

3.4

3,4 selon des cotes récentes

3,5Nourriture
3,4Service
3,7Ambiance
3,1Valeur

Bruit • Moyen

842 commentaires

D
Donna
New York City
1 commentaire
VIP
1.0
1 commentaire
Y est allé il y a 1 jour
1. Cote globale 1
2. Nourriture 3
3. Service 1
4. Ambiance 1
Service was absolutely horrible. Ordered drinks one person did not receive until after 4 times asking for it and halfway through entire meal. Every time we ordered something never came till we had to ask again while tables larger and smaller around us received it all. Even tables who were seated after us. Could not even pay bill and leave that took over 1/2 hour. And place is filthy dirty. Chair material worn and stained. Overall really bad experience. I have been several times to other locations in NYand enjoyed but Times Swuare will never go to again. And I live in NY.
Ce commentaire est-il utile?
B
Babli
New York City
3 commentaires
1.0
3 commentaires
Y est allé il y a 3 jours
1. Cote globale 1
2. Nourriture 1
3. Service 1
4. Ambiance 1
Never going back there again. Ordered two appetizers after 20 mins of waiting, food was horrible, thought of ordering a drink, waited another 15 mins to order and 15 mins to get the drink, decided to have the main course somewhere else. Waited 20 mins to get the check They are highly understaffed, food was worse than McDonald food and service was terrible.
Ce commentaire est-il utile?
M
Michelle
Des Moines
19 commentaires
VIP
1.0
19 commentaires
Y est allé il y a 6 jours
1. Cote globale 1
2. Nourriture 2
3. Service 2
4. Ambiance 2
Slow, not clean, expensive. Very disappointing.
Ce commentaire est-il utile?
N
Natalie
New York City
1 commentaire
2.0
1 commentaire
Y est allé il y a 7 jours
1. Cote globale 2
2. Nourriture 1
3. Service 1
4. Ambiance 1
Unfortunately this was not at all what we expected it to be. We took our Girl Scout troop for lunch after seeing a show in the city. The place is small, dark, and not the sweet place we expected it to be. The service was horrible although the manager did try to make it better once we complained. Service was slow and food was not very good for the price. Although our girls are too old for American Girls I wish we had gone to their restaurant or even Shake shack across the street. I would not go back nor would I recommend.
Ce commentaire est-il utile?
B
Beth
New York City
3 commentaires
2.0
3 commentaires
Y est allé il y a 7 jours
1. Cote globale 2
2. Nourriture 2
3. Service 1
4. Ambiance 3
Pretty much everything went wrong with this one. They really missed the mark. They brought my husband’s food and my milkshake out 15 mins before they brought my food and my children’s food, so by the time we all were able to eat together, his food was cold and my shake had melted all over the table. Do they not know it is proper etiquette to bring all the food at the same time? Furthermore, I asked for my sliders to be cooked medium. They came not only well done but VERY well done, like hockey pucks. The sliders are supposed to come with crispy onions, tomatoes, lettuce… mine were totally empty! Just an inedible hockey puck burger between two pieces of bread. Nothing else! I came for my birthday and I guess the restaurant doesn’t do anything for birthdays even though they saw it was part of the reservation. The server changed to a different person in the middle of our experience which also is a faux pas. Overall, just not good. Not high class, servers need training, and cooks need to get it together. Disappointing at best.
Ce commentaire est-il utile?
N
Nadia
Grand Boston
1 commentaire
2.0
1 commentaire
Y est allé le 16 novembre 2024
1. Cote globale 2
2. Nourriture 2
3. Service 2
4. Ambiance 2
Took my daughter for her 13th birthday. Very over priced and not really worth the hype. only had the brunch menu available on Saturday at 2pm. It was OK. I will not be going back
Ce commentaire est-il utile?
S
SHERIE
Metro d'Atlanta
3 commentaires
3.0
3 commentaires
Y est allé le 16 novembre 2024
1. Cote globale 3
2. Nourriture 4
3. Service 3
4. Ambiance 4
I had high hopes for Sugar Factory, but my experience was disappointing. I set a 10PM reservation through OpenTable and received a message from the restaurant through OpenTable stating I needed to arrive before 10 to guarantee seating. My daughter and I went to see the Rockettes show and had to rush to the restaurant to guarantee seating. However, while there, I noticed multiple parties being seated well after 10 PM, which felt inconsistent and unfair. The service also left much to be desired. our waitress was clearly overburdened, managing far too many tables to provide attentive service. After finishing our meal, it took 15 minutes just to place a dessert order, another 15 minutes to request the check, and an additional 15 minutes to pay. While the atmosphere was lively and the food was decent, the service issues detracted from the experience.
Ce commentaire est-il utile?
N
Natalie
New York City
1 commentaire
1.0
1 commentaire
Y est allé le 16 novembre 2024
1. Cote globale 1
2. Nourriture 1
3. Service 1
4. Ambiance 1
It was my daughter’s 12th birthday and we had the most horrible experience. We ordered truffle fries and it taste like oil and air- not to mention they were cold. We also tried the brownie and it was as hard as a rock and I had to send it back. Also I ordered a drink with the sever as soon as he took my order, I didn’t receive the drink until minutes before we were leaving. The wings were the best thing in the menu I was very disgusted because my daughter didn’t enjoy herself
Ce commentaire est-il utile?
J
Julia
New York City
1 commentaire
1.0
1 commentaire
Y est allé le 15 novembre 2024
1. Cote globale 1
2. Nourriture 3
3. Service 3
4. Ambiance 1
My boyfriend and I decided to come here for our 1 year anniversary this weekend. We were super excited since i've had a great experience at a different sugar factory. We got seated in a small area upstairs where there were two other families dining super close to us it felt like there was no room to move and it was hard to talk to each other since it was so loud in that small space. Right next to us like 3 feet away was a table of workers from there that were filming a video promoting their new drink that they had to use a torch to melt marshmallow on the cup. The whole time they were talking badly about the product in front of customers which is highly unprofessional. At one point a lady that had been taking professional camera photos was standing right in between the two tables with her behind practically on our table. Workers kept coming and going behind and aside our table the entire time we were there. All we wanted was to enjoy our dinner and celebrate our anniversary but instead we spent an expensive amount of money just to have an awful experience.
Ce commentaire est-il utile?
C
Catherine
Comté d’Orange
1 commentaire
1.0
1 commentaire
Y est allé le 14 novembre 2024
1. Cote globale 1
2. Nourriture 1
3. Service 3
4. Ambiance 1
We chose to dine here because people talk about the desserts. The food is average at best and not worth the price. If you’re going to experience the desserts then I would just focus on that and not get a meal. The place in NYC is very small downstairs. Plan to climb upstairs. If you’re into only hip hop and rap music then you might be happy with the blaring sound. Don’t plan to have conversation. I think people go there because “celebrities” go there. There’s so many better choices out there. Make it just a dessert place.
Ce commentaire est-il utile?

FAQ

Sugar Factory - Time Square propose des plats à emporter que vous pouvez commander en appelant le restaurant au (347) 721-9066.

Le restaurant Sugar Factory - Time Square a été coté 3,4 étoiles par 842 clients d'OpenTable.

Oui, vous pouvez généralement réserver ce restaurant en choisissant la date, l'heure et la taille du groupe sur OpenTable.

Effectuer une réservation

2 personnes

24 nov. 2024

19 h 00

Réservée 111 fois aujourd'hui

Commande en livraison ou à emporter

Carte Google pour le restaurant Sugar Factory - Time Square

694 8th Ave, New York, NY 10036-7100

Informations supplémentaires

Quartier
Quartier des théâtres
Heures d'ouverture
Quotidien 08H00–00H00
Prix
De 31 $ à 50 $
Cuisines
Américain Contemporaine, Réservation de tables avec bouteilles, Déssert
Style de restauration
Décontracté
Dress code
Tenue d'affaires décontractée
Parking details
Aucun
Renseignements supplémentaires:
Accès chaise roulante, Apéritif et coquetel, Assis au comptoir, Bar complet, Bar/Lounge, Bière, Brunch la fin de semaine, Café, Commande à emporter, Tard le soir, Vin

Site Internet
http://timessquare.sugarfactory.com/
Numéro de téléphone
(347) 721-9066
Installations pour groupes privés
We welcome you to explore our Private Dining options, perfect for any occasion.
Contact du groupe privé
our Private Dining Coordinator: (212) 769-9500

Sugar Factory - Time Square

Effectuer une réservation

Commande en livraison ou à emporter

Salles privées

Informations supplémentaires

Menu

L'opinion de 842 personnes

Évaluation globale (notes et commentaires)

FAQ

Sugar Factory - Time Square offre-t-il la livraison par l'entremise d'OpenTable, ou les plats à emporter?

Comment le restaurant Sugar Factory - Time Square est-il coté?

Est-ce que le restaurant Sugar Factory - Time Square accepte les réservations présentement?

Effectuer une réservation

Commande en livraison ou à emporter

Informations supplémentaires