Sugar Factory - Time Square

Name: Sugar Factory - Time Square
Address: 694 8th Ave, New York, NY, United States, 10036-7100
Telephone: (347) 721-9066
Price range: De 31 $ à 50 $
Rating: 3.4

3.4

3,4

847 commentaires

De 31 $ à 50 $

Américain Contemporaine

Effectuer une réservation

2 personnes

27 nov. 2024

19 h 00

Réservée 104 fois aujourd'hui

Bien pour les occasions spéciales
Idéal pour les cocktails créatifs
Adapté pour les enfants

Sugar Factory American Brasserie, America’s favorite eatery and celebrity hotspot, expands in New York with their new Times Square location. The family-friendly, high-energy, celebration destination known for its sweets and treats is set to open in New Yorks famous Times Square.

“Our high-energy, sweet restaurant is enjoyed by guests across the state of New York, and we’re excited to introduce our brand to the residents of Manhattan,” shares Sugar Factory owner Charissa Davidovici. “From our colorful and vibrant dishes, to our over-the-top desserts, every moment at Sugar Factory Jacksonville will offer guests an extremely memorable and instagrammable experience from the minute they walk in to the minute they leave.”

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Salles privées

Réservez votre prochain événement avec nous

Voir les détails

Informations supplémentaires

Style de restauration
Décontracté
Prix
De 31 $ à 50 $
Cuisines
Américain Contemporaine, Réservation de tables avec bouteilles, Déssert
Heures d'ouverture
Quotidien 08H00–00H00
Numéro de téléphone
(347) 721-9066
Site Internet
http://timessquare.sugarfactory.com/
Dress code
Tenue d'affaires décontractée
Installations pour groupes privés
We welcome you to explore our Private Dining options, perfect for any occasion.
Contact du groupe privé
our Private Dining Coordinator: (212) 769-9500

Lieux
694 8th Ave, New York, NY 10036-7100
Quartier
Quartier des théâtres
Parking details
Aucun
Renseignements supplémentaires:
Accès chaise roulante, Apéritif et coquetel, Assis au comptoir, Bar complet, Bar/Lounge, Bière, Brunch la fin de semaine, Café, Commande à emporter, Tard le soir, Vin

L'opinion de 847 personnes

Évaluation globale (notes et commentaires)

Seul·e·s les client·e·s qui ont déjà visité ce restaurant peuvent soumettre des commentaires avec des notes

3.4

3,4 selon des cotes récentes

3,4Nourriture
3,4Service
3,7Ambiance
3,1Valeur

Bruit • Moyen

847 commentaires

OT
Client d'OpenTable
Mobile
1 commentaire
1.0
1 commentaire
A mangé au restaurant aujourd'hui
1. Cote globale 1
2. Nourriture 1
3. Service 1
4. Ambiance 1
We just went for dessert after a Broadway show. The staff acted somewhat annoyed we were there late (and not for the bar). After booking a table for 10:15, the open table app tried to get us to come earlier (as the upstairs was closing)…..the milkshakes were not cold and the overall experience was not great (as this is a chain and you should know what to expect)…..they should not advertise it is open until midnight)
Ce commentaire est-il utile?
D
Debbie
West Palm Beach
1 commentaire
VIP
1.0
1 commentaire
Y est allé il y a 3 jours
1. Cote globale 1
2. Nourriture 2
3. Service 1
4. Ambiance 2
Exceptionally bad service. Slow service. Asked for silverware with initial order. Brought one persons food but no silverware. Took 5 min to get silverware as food got cold. Second person’s food arrived 15 min later. Will Not Go Back!
Ce commentaire est-il utile?
N
Nancy
New York City
2 commentaires
2.0
2 commentaires
Y est allé il y a 3 jours
1. Cote globale 2
2. Nourriture 1
3. Service 1
4. Ambiance 2
We waited thirty minutes for someone to come over and acknowledge us after we were seated by the hostess. The waiter came over and blatantly said “you aren’t in my section but I guess I’ll wait on you because I don’t know where your server is.” We gave him our entire order, but his hand held device to take orders was broken so needless to say our order came out wrong. My fiancé finally got his specialty latte after reminding the waiter three times and it came out cold. I asked for cream for my tea and it was brought out in a dirty cup. I asked for sugar and got sweet and low. Our eggs and home fries were cold, the pancakes were hard around the edges, and we never got our toast. It took us over an hour and a half for a simple meal. On top of that, they charge you 20% gratuity built into your check regardless of your party size. It absolutely was NOT worth the money and I wouldn’t go back there if you paid me.
1 personne a trouvé ce commentaire utile
J
Julia
New York City
1 commentaire
1.0
1 commentaire
Y est allé il y a 3 jours
1. Cote globale 1
2. Nourriture 1
3. Service 1
4. Ambiance 1
We went after seeing a Broadway show, so this was an 11pm reservation. For no reason that I can understand, we were seated in a dark, cramped corner of the restaurant. The dessert menu has like 10 options, but only two were available. It was hard to get the waiter’s attention sometimes. Overall, disappointing.
Ce commentaire est-il utile?
D
Donna
New York City
1 commentaire
VIP
1.0
1 commentaire
Y est allé il y a 4 jours
1. Cote globale 1
2. Nourriture 3
3. Service 1
4. Ambiance 1
Service was absolutely horrible. Ordered drinks one person did not receive until after 4 times asking for it and halfway through entire meal. Every time we ordered something never came till we had to ask again while tables larger and smaller around us received it all. Even tables who were seated after us. Could not even pay bill and leave that took over 1/2 hour. And place is filthy dirty. Chair material worn and stained. Overall really bad experience. I have been several times to other locations in NYand enjoyed but Times Swuare will never go to again. And I live in NY.
Ce commentaire est-il utile?
D
Diana
New York City
1 commentaire
5.0
1 commentaire
Y est allé il y a 4 jours
1. Cote globale 5
2. Nourriture 3
3. Service 5
4. Ambiance 4
They made my daughter fifth birthday a dream come true from her non-alcoholic lollipop drink to the staff singing Gracie’s corner birthday song with a tug boat of ice cream. We had a blast!
Ce commentaire est-il utile?
B
Babli
New York City
3 commentaires
1.0
3 commentaires
Y est allé il y a 6 jours
1. Cote globale 1
2. Nourriture 1
3. Service 1
4. Ambiance 1
Never going back there again. Ordered two appetizers after 20 mins of waiting, food was horrible, thought of ordering a drink, waited another 15 mins to order and 15 mins to get the drink, decided to have the main course somewhere else. Waited 20 mins to get the check They are highly understaffed, food was worse than McDonald food and service was terrible.
Ce commentaire est-il utile?
M
Michelle
Des Moines
19 commentaires
VIP
1.0
19 commentaires
Y est allé le 18 novembre 2024
1. Cote globale 1
2. Nourriture 2
3. Service 2
4. Ambiance 2
Slow, not clean, expensive. Very disappointing.
Ce commentaire est-il utile?
N
Natalie
New York City
1 commentaire
2.0
1 commentaire
Y est allé le 17 novembre 2024
1. Cote globale 2
2. Nourriture 1
3. Service 1
4. Ambiance 1
Unfortunately this was not at all what we expected it to be. We took our Girl Scout troop for lunch after seeing a show in the city. The place is small, dark, and not the sweet place we expected it to be. The service was horrible although the manager did try to make it better once we complained. Service was slow and food was not very good for the price. Although our girls are too old for American Girls I wish we had gone to their restaurant or even Shake shack across the street. I would not go back nor would I recommend.
1 personne a trouvé ce commentaire utile
B
Beth
New York City
3 commentaires
2.0
3 commentaires
Y est allé le 17 novembre 2024
1. Cote globale 2
2. Nourriture 2
3. Service 1
4. Ambiance 3
Pretty much everything went wrong with this one. They really missed the mark. They brought my husband’s food and my milkshake out 15 mins before they brought my food and my children’s food, so by the time we all were able to eat together, his food was cold and my shake had melted all over the table. Do they not know it is proper etiquette to bring all the food at the same time? Furthermore, I asked for my sliders to be cooked medium. They came not only well done but VERY well done, like hockey pucks. The sliders are supposed to come with crispy onions, tomatoes, lettuce… mine were totally empty! Just an inedible hockey puck burger between two pieces of bread. Nothing else! I came for my birthday and I guess the restaurant doesn’t do anything for birthdays even though they saw it was part of the reservation. The server changed to a different person in the middle of our experience which also is a faux pas. Overall, just not good. Not high class, servers need training, and cooks need to get it together. Disappointing at best.
Ce commentaire est-il utile?

FAQ

Sugar Factory - Time Square propose des plats à emporter que vous pouvez commander en appelant le restaurant au (347) 721-9066.

Le restaurant Sugar Factory - Time Square a été coté 3,4 étoiles par 847 clients d'OpenTable.

Oui, vous pouvez généralement réserver ce restaurant en choisissant la date, l'heure et la taille du groupe sur OpenTable.

Effectuer une réservation

2 personnes

27 nov. 2024

19 h 00

Réservée 104 fois aujourd'hui

Commande en livraison ou à emporter

Carte Google pour le restaurant Sugar Factory - Time Square

694 8th Ave, New York, NY 10036-7100

Informations supplémentaires

Quartier
Quartier des théâtres
Heures d'ouverture
Quotidien 08H00–00H00
Prix
De 31 $ à 50 $
Cuisines
Américain Contemporaine, Réservation de tables avec bouteilles, Déssert
Style de restauration
Décontracté
Dress code
Tenue d'affaires décontractée
Parking details
Aucun
Renseignements supplémentaires:
Accès chaise roulante, Apéritif et coquetel, Assis au comptoir, Bar complet, Bar/Lounge, Bière, Brunch la fin de semaine, Café, Commande à emporter, Tard le soir, Vin

Site Internet
http://timessquare.sugarfactory.com/
Numéro de téléphone
(347) 721-9066
Installations pour groupes privés
We welcome you to explore our Private Dining options, perfect for any occasion.
Contact du groupe privé
our Private Dining Coordinator: (212) 769-9500

Sugar Factory - Time Square

Effectuer une réservation

Commande en livraison ou à emporter

Salles privées

Informations supplémentaires

Menu

L'opinion de 847 personnes

Évaluation globale (notes et commentaires)

FAQ

Sugar Factory - Time Square offre-t-il la livraison par l'entremise d'OpenTable, ou les plats à emporter?

Comment le restaurant Sugar Factory - Time Square est-il coté?

Est-ce que le restaurant Sugar Factory - Time Square accepte les réservations présentement?

Effectuer une réservation

Commande en livraison ou à emporter

Informations supplémentaires