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Sugar Factory - Time Square, New York, NY

Sugar Factory - Time Square

3.4
3,4
849 commentaires
De 31 $ à 50 $
Américain Contemporaine

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2 personnes
19 h 00
Réservée 132 fois aujourd'hui
  • Bien pour les occasions spéciales
  • Idéal pour les cocktails créatifs
  • Adapté pour les enfants
Sugar Factory American Brasserie, America’s favorite eatery and celebrity hotspot, expands in New York with their new Times Square location. The family-friendly, high-energy, celebration destination known for its sweets and treats is set to open in New Yorks famous Times Square.

“Our high-energy, sweet restaurant is enjoyed by guests across the state of New York, and we’re excited to introduce our brand to the residents of Manhattan,” shares Sugar Factory owner Charissa Davidovici. “From our colorful and vibrant dishes, to our over-the-top desserts, every moment at Sugar Factory Jacksonville will offer guests an extremely memorable and instagrammable experience from the minute they walk in to the minute they leave.”

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Informations supplémentaires

  • Style de restauration
    Décontracté
  • Prix
    De 31 $ à 50 $
  • Cuisines
    Américain Contemporaine, Réservation de tables avec bouteilles, Déssert
  • Heures d'ouverture
    Quotidien 08H00–00H00
  • Numéro de téléphone
    (347) 721-9066
  • Dress code
    Tenue d'affaires décontractée
  • Installations pour groupes privés
    We welcome you to explore our Private Dining options, perfect for any occasion.
  • Contact du groupe privé
    our Private Dining Coordinator: (212) 769-9500
  • Quartier
    Quartier des théâtres
  • Parking details
    Aucun
  • Renseignements supplémentaires:
    Accès chaise roulante, Apéritif et coquetel, Assis au comptoir, Bar complet, Bar/Lounge, Bière, Brunch la fin de semaine, Café, Commande à emporter, Tard le soir, Vin

L'opinion de 849 personnes

Évaluation globale (notes et commentaires)

Seul·e·s les client·e·s qui ont déjà visité ce restaurant peuvent soumettre des commentaires avec des notes

3.4
3,4 selon des cotes récentes
  • 3,5Nourriture
  • 3,4Service
  • 3,7Ambiance
  • 3,1Valeur

BruitMoyen

849 commentaires
  1. Client d'OpenTable

    Mobile

    1 commentaire

    1.0

    1 commentaire

    Y est allé il y a 3 jours

    1. Cote globale 1
    2. Nourriture 1
    3. Service 1
    4. Ambiance 1
    We just went for dessert after a Broadway show. The staff acted somewhat annoyed we were there late (and not for the bar). After booking a table for 10:15, the open table app tried to get us to come earlier (as the upstairs was closing)…..the milkshakes were not cold and the overall experience was not great (as this is a chain and you should know what to expect)…..they should not advertise it is open until midnight)

    Ce commentaire est-il utile?

  2. Amy

    New York City

    2 commentaires

    VIP
    2.0

    2 commentaires

    Y est allé il y a 5 jours

    1. Cote globale 2
    2. Nourriture 1
    3. Service 1
    4. Ambiance 3
    What a disappointment. My girls had so been looking forward to this. The restaurant was nearly empty and we had very slow service and the food was overpriced and and tepid. The desserts, while very impressive visually, tasted sweet, but not like the flavors they were supposed to represent.

    Ce commentaire est-il utile?

  3. Debbie

    West Palm Beach

    1 commentaire

    VIP
    1.0

    1 commentaire

    Y est allé il y a 6 jours

    1. Cote globale 1
    2. Nourriture 2
    3. Service 1
    4. Ambiance 2
    Exceptionally bad service. Slow service. Asked for silverware with initial order. Brought one persons food but no silverware. Took 5 min to get silverware as food got cold. Second person’s food arrived 15 min later. Will Not Go Back!

    Ce commentaire est-il utile?

  4. Nancy

    New York City

    2 commentaires

    2.0

    2 commentaires

    Y est allé il y a 6 jours

    1. Cote globale 2
    2. Nourriture 1
    3. Service 1
    4. Ambiance 2
    We waited thirty minutes for someone to come over and acknowledge us after we were seated by the hostess. The waiter came over and blatantly said “you aren’t in my section but I guess I’ll wait on you because I don’t know where your server is.” We gave him our entire order, but his hand held device to take orders was broken so needless to say our order came out wrong. My fiancé finally got his specialty latte after reminding the waiter three times and it came out cold. I asked for cream for my tea and it was brought out in a dirty cup. I asked for sugar and got sweet and low. Our eggs and home fries were cold, the pancakes were hard around the edges, and we never got our toast. It took us over an hour and a half for a simple meal. On top of that, they charge you 20% gratuity built into your check regardless of your party size. It absolutely was NOT worth the money and I wouldn’t go back there if you paid me.

    1 personne a trouvé ce commentaire utile

  5. Julia

    New York City

    1 commentaire

    1.0

    1 commentaire

    Y est allé il y a 6 jours

    1. Cote globale 1
    2. Nourriture 1
    3. Service 1
    4. Ambiance 1
    We went after seeing a Broadway show, so this was an 11pm reservation. For no reason that I can understand, we were seated in a dark, cramped corner of the restaurant. The dessert menu has like 10 options, but only two were available. It was hard to get the waiter’s attention sometimes. Overall, disappointing.

    Ce commentaire est-il utile?

  6. Donna

    New York City

    1 commentaire

    VIP
    1.0

    1 commentaire

    Y est allé il y a 7 jours

    1. Cote globale 1
    2. Nourriture 3
    3. Service 1
    4. Ambiance 1
    Service was absolutely horrible. Ordered drinks one person did not receive until after 4 times asking for it and halfway through entire meal. Every time we ordered something never came till we had to ask again while tables larger and smaller around us received it all. Even tables who were seated after us. Could not even pay bill and leave that took over 1/2 hour. And place is filthy dirty. Chair material worn and stained. Overall really bad experience. I have been several times to other locations in NYand enjoyed but Times Swuare will never go to again. And I live in NY.

    Ce commentaire est-il utile?

  7. Diana

    New York City

    1 commentaire

    5.0

    1 commentaire

    Y est allé il y a 7 jours

    1. Cote globale 5
    2. Nourriture 3
    3. Service 5
    4. Ambiance 4
    They made my daughter fifth birthday a dream come true from her non-alcoholic lollipop drink to the staff singing Gracie’s corner birthday song with a tug boat of ice cream. We had a blast!

    Ce commentaire est-il utile?

  8. Babli

    New York City

    3 commentaires

    1.0

    3 commentaires

    Y est allé le 21 novembre 2024

    1. Cote globale 1
    2. Nourriture 1
    3. Service 1
    4. Ambiance 1
    Never going back there again. Ordered two appetizers after 20 mins of waiting, food was horrible, thought of ordering a drink, waited another 15 mins to order and 15 mins to get the drink, decided to have the main course somewhere else. Waited 20 mins to get the check They are highly understaffed, food was worse than McDonald food and service was terrible.

    Ce commentaire est-il utile?

  9. Michelle

    Des Moines

    19 commentaires

    VIP
    1.0

    19 commentaires

    Y est allé le 18 novembre 2024

    1. Cote globale 1
    2. Nourriture 2
    3. Service 2
    4. Ambiance 2
    Slow, not clean, expensive. Very disappointing.

    Ce commentaire est-il utile?

  10. Christel

    New York City

    1 commentaire

    3.0

    1 commentaire

    Y est allé le 18 novembre 2024

    1. Cote globale 3
    2. Nourriture 3
    3. Service 3
    4. Ambiance 3
    Food and drinks were okay , my opinión very over priced But I guess it’s the experience.

    Ce commentaire est-il utile?

FAQ

Sugar Factory - Time Square propose des plats à emporter que vous pouvez commander en appelant le restaurant au (347) 721-9066.

Le restaurant Sugar Factory - Time Square a été coté 3,4 étoiles par 849 clients d'OpenTable.

Oui, vous pouvez généralement réserver ce restaurant en choisissant la date, l'heure et la taille du groupe sur OpenTable.

Effectuer une réservation

2 personnes
19 h 00
Réservée 132 fois aujourd'hui

Commande en livraison ou à emporter

Carte Google pour le restaurant Sugar Factory - Time Square

694 8th Ave, New York, NY 10036-7100

Informations supplémentaires

  • Quartier
    Quartier des théâtres
  • Heures d'ouverture
    Quotidien 08H00–00H00
  • Prix
    De 31 $ à 50 $
  • Cuisines
    Américain Contemporaine, Réservation de tables avec bouteilles, Déssert
  • Style de restauration
    Décontracté
  • Dress code
    Tenue d'affaires décontractée
  • Parking details
    Aucun
  • Renseignements supplémentaires:
    Accès chaise roulante, Apéritif et coquetel, Assis au comptoir, Bar complet, Bar/Lounge, Bière, Brunch la fin de semaine, Café, Commande à emporter, Tard le soir, Vin
  • Numéro de téléphone
    (347) 721-9066
  • Installations pour groupes privés
    We welcome you to explore our Private Dining options, perfect for any occasion.
  • Contact du groupe privé
    our Private Dining Coordinator: (212) 769-9500
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