Sugar Factory - Time Square

Name: Sugar Factory - Time Square
Address: 694 8th Ave, New York, NY, United States, 10036-7100
Telephone: (347) 721-9066
Price range: De 31 $ à 50 $
Rating: 3.2

3.2

3,2

996 commentaires

De 31 $ à 50 $

Américain Contemporaine

Effectuer une réservation

2 personnes

24 févr. 2025

19 h 00

Réservée 70 fois aujourd'hui

Idéal pour les cocktails créatifs
Animé
Bien pour les occasions spéciales

Sugar Factory American Brasserie, America’s favorite eatery and celebrity hotspot, expands in New York with their new Times Square location. The family-friendly, high-energy, celebration destination known for its sweets and treats is set to open in New Yorks famous Times Square.

“Our high-energy, sweet restaurant is enjoyed by guests across the state of New York, and we’re excited to introduce our brand to the residents of Manhattan,” shares Sugar Factory owner Charissa Davidovici. “From our colorful and vibrant dishes, to our over-the-top desserts, every moment at Sugar Factory Jacksonville will offer guests an extremely memorable and instagrammable experience from the minute they walk in to the minute they leave.”

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Salles privées

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Voir les détails

Informations supplémentaires

Style de restauration
Décontracté
Prix
De 31 $ à 50 $
Cuisines
Américain Contemporaine, Réservation de tables avec bouteilles, Déssert
Heures d'ouverture
Quotidien 08H00–00H00
Numéro de téléphone
(347) 721-9066
Site Internet
http://timessquare.sugarfactory.com/
Dress code
Tenue d'affaires décontractée
Installations pour groupes privés
We welcome you to explore our Private Dining options, perfect for any occasion.
Contact du groupe privé
our Private Dining Coordinator: (212) 769-9500

Lieux
694 8th Ave, New York, NY 10036-7100
Quartier
Quartier des théâtres
Parking details
Aucun
Renseignements supplémentaires:
Accès chaise roulante, Apéritif et coquetel, Assis au comptoir, Bar complet, Bar/Lounge, Bière, Brunch la fin de semaine, Café, Commande à emporter, Tard le soir, Vin

L'opinion de 996 personnes

Évaluation globale (notes et commentaires)

Seul·e·s les client·e·s qui ont déjà visité ce restaurant peuvent soumettre des commentaires avec des notes

3.2

3,2 selon des cotes récentes

3,2Nourriture
3Service
3,6Ambiance
2,7Valeur

Bruit • Moyen

996 commentaires

M
Marta
New York City
1 commentaire
2.0
1 commentaire
Y est allé il y a 2 jours
1. Cote globale 2
2. Nourriture 3
3. Service 1
4. Ambiance 4
Our server was not the friendliest. We ordered a mixed drink (pretty in pink) and when we received it, it looked nothing like what was pictured. It looked like a basic lemonade with none of the pictured garnishes. When we asked about it the server had an attitude about swapping it out and when he did he brought a smaller drink back. This was annoying. Long story short I was there for my birthday I listed it on the reservation and told the server. We watched all the birthdays around us be celebrated and they never came to do mine. The person I was with paid $83 for wings and fries and a small mixed drink. I paid $40 for some veggie tacos and a Coke Zero and they didn’t even get that drink right. So $120 for meager service and no birthday celebration which was the whole reason we came all the way from Houston TX. My friend who initially wanted to have her upcoming birthday celebration there decided not to.
Ce commentaire est-il utile?
J
Jeff
VIP
Philadelphie
2 commentaires
5.0
2 commentaires
Y est allé il y a 2 jours
1. Cote globale 5
2. Nourriture 5
3. Service 5
4. Ambiance 5
Awesome and Sugar mixed with kids and booze was epic
Ce commentaire est-il utile?
B
Brittany
New York City
2 commentaires
2.0
2 commentaires
Y est allé il y a 3 jours
1. Cote globale 2
2. Nourriture 3
3. Service 2
4. Ambiance 1
Super excited to take our kids here. The idea seemed great. Unfortunately, at this price point, the restaurant did not hold up to others in the same category / nearly $30 for an entree and another $20 for dessert. The restaurant is in disrepair. There is missing paint around the restaurant from things that were taped up perhaps? The tile in the floor in the upstairs bar area is missing chunks in areas. The decoration was not high level, but very cheap. There were missing mirrors and crooked frames in our section. They came around and disrupted our milkshakes to take pictures of us, printed them out and were upset when we didn't want to buy them for $25 each. The men's restroom was extremely dirty, "Disgusting" according to my 7yo. The women's restroom was also not great despite an attendant in there - a toile was out of order, both toilets were not clean and I had to wait for her to change the paper roll - that wasn't empty - but sat on a dirty seat as she did not clean it. Our waitress was serviceable, but not great. Again for the price point the service should be so much better and the decorations should be top notch. The food was fine. The portions were huge.
Ce commentaire est-il utile?
T
TEA
Grand Boston
2 commentaires
1.0
2 commentaires
Y est allé il y a 4 jours
1. Cote globale 1
2. Nourriture 1
3. Service 1
4. Ambiance 2
Food was horrible and way overpriced, and since your tip is built into the price, very little incentive for waitresses to give a damn about their customer service. Waited 10 minutes for a fork and knife that we had to ask for - that’s not something you should be asking for. It should be a given? Of course the food was cold by the time we got the serverware. $200 for kids chicken and fries (x2) a gross pizza flatbread, and tasteless burger. They said they had no beer? On a Thursday night? The cocktail was the best part of the whole thing. Kids had sodas. Definitely could get better service and quality food elsewhere. That’s a thumbs down for this place.
Ce commentaire est-il utile?
K
Kelly
New York City
5 commentaires
4.0
5 commentaires
Y est allé il y a 4 jours
1. Cote globale 4
2. Nourriture 4
3. Service 3
4. Ambiance 5
Food was good, restaurant is cute decor. Service was ok. Ultimate milkshake was disappointing. Glass did not have strawberry shaving on it , it had sprinkles. The strawberry cupcake was inedible and the cheesecake was just ok. Looked so much better in pic and taste was underwhelming especially for the price.
Ce commentaire est-il utile?
H
Heather
Upstate NY
1 commentaire
4.0
1 commentaire
Y est allé il y a 4 jours
1. Cote globale 4
2. Nourriture 5
3. Service 4
4. Ambiance 3
Fun experience for family convenience. Nice we could make reservations
Ce commentaire est-il utile?
N
Nicole
New York City
1 commentaire
3.0
1 commentaire
Y est allé il y a 4 jours
1. Cote globale 3
2. Nourriture 1
3. Service 3
4. Ambiance 5
Waitress was very nice, unfortunately things like plates and napkins were forgotten to be given. The food was so bad , no other way to describe it. Wings were chewy, onion rings were soft and rubbery, Mac and cheese was cold. Sliders were over cooked and tough. Very surprised but this unfortunately was my experience.
Ce commentaire est-il utile?
C
Christina
New York City
1 commentaire
1.0
1 commentaire
Y est allé il y a 4 jours
1. Cote globale 1
2. Nourriture 1
3. Service 1
4. Ambiance 4
Very disappointing experience. It suck’s because I read such good reviews about this location and I really wanted my daughter to have a fun experience for her birthday but the service was terrible..
Ce commentaire est-il utile?
J
Jamie
New York City
1 commentaire
1.0
1 commentaire
Y est allé il y a 5 jours
1. Cote globale 1
2. Nourriture 1
3. Service 1
4. Ambiance 3
Disappointed with both service and food quality. Do not recommend.
Ce commentaire est-il utile?
S
Sharon
New York City
1 commentaire
1.0
1 commentaire
Y est allé il y a 5 jours
1. Cote globale 1
2. Nourriture 1
3. Service 1
4. Ambiance 1
It was an absolutely terrible experience. From the bad attitude when we walked and left at the table with no waters and no drinks service. We were only approached when we got up to leave. The music was horrendous and not family friendly and super loud. We couldn’t stand to be in there I would give no stars if that was an option.
Ce commentaire est-il utile?

FAQ

Sugar Factory - Time Square propose des plats à emporter que vous pouvez commander en appelant le restaurant au (347) 721-9066.

Le restaurant Sugar Factory - Time Square a été coté 3,2 étoiles par 996 clients d'OpenTable.

Oui, vous pouvez généralement réserver ce restaurant en choisissant la date, l'heure et la taille du groupe sur OpenTable.

Effectuer une réservation

2 personnes

24 févr. 2025

19 h 00

Réservée 70 fois aujourd'hui

Commande en livraison ou à emporter

Carte Google pour le restaurant Sugar Factory - Time Square

694 8th Ave, New York, NY 10036-7100

Informations supplémentaires

Quartier
Quartier des théâtres
Heures d'ouverture
Quotidien 08H00–00H00
Prix
De 31 $ à 50 $
Cuisines
Américain Contemporaine, Réservation de tables avec bouteilles, Déssert
Style de restauration
Décontracté
Dress code
Tenue d'affaires décontractée
Parking details
Aucun
Renseignements supplémentaires:
Accès chaise roulante, Apéritif et coquetel, Assis au comptoir, Bar complet, Bar/Lounge, Bière, Brunch la fin de semaine, Café, Commande à emporter, Tard le soir, Vin

Site Internet
http://timessquare.sugarfactory.com/
Numéro de téléphone
(347) 721-9066
Installations pour groupes privés
We welcome you to explore our Private Dining options, perfect for any occasion.
Contact du groupe privé
our Private Dining Coordinator: (212) 769-9500

Sugar Factory - Time Square

Effectuer une réservation

Commande en livraison ou à emporter

Salles privées

Informations supplémentaires

Menu

L'opinion de 996 personnes

Évaluation globale (notes et commentaires)

FAQ

Sugar Factory - Time Square offre-t-il la livraison par l'entremise d'OpenTable, ou les plats à emporter?

Comment le restaurant Sugar Factory - Time Square est-il coté?

Est-ce que le restaurant Sugar Factory - Time Square accepte les réservations présentement?

Effectuer une réservation

Commande en livraison ou à emporter

Informations supplémentaires