Sullivan’s Steakhouse - Detroit

Review summary

1. B

   Brianna

   Las Vegas

   17 reviews

   3.0

   17 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   The menu sounds delicious, but the results are disappointing. A lot of luke warm dishes served instead of hot food. Slow service and no check ins to see how things are going. Overall just okay. Needs improvement with better execution from the kitchen and some service upgrades. There are better places for the same price points in Detroit.
   

   Sullivan’s Steakhouse - DetroitResponded 1 day ago

   Thanks for the feedback, Brianna. We're sorry to hear that your experience at Sullivan’s Steakhouse - Detroit didn't meet your expectations. We appreciate your comments regarding the food temperature and service speed. We strive to provide our guests with a comfortable dining experience and it's clear we fell short this time. We're always looking to improve and your feedback is invaluable in this process. We hope to have the opportunity to serve you again and provide a better experience. Best regards, Sullivan’s Steakhouse - Detroit Management Team
   

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2. J

   Jodi

   Orange County

   1 review

   3.0

   1 review

   Dined 2 days ago

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 2

   The service was subpar. I don't think they had enough staff. Food was excellent.
   

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3. D

   David

   Indiana

   1 review

   2.0

   1 review

   Dined 2 days ago

   1. Overall 2
   2. Food 1
   3. Service 4
   4. Ambience 4

   This is an expensive steakhouse, and I ordered a filet mignon medium-rare and it came to me medium-well. The cut of meat was cheap and tired looking. I ordered a glass of wine with dinner, and it did not arrive until I was pretty much finished with dinner. I would expect much better at this price level. Absolutely not worth the value at all! Despite the disappointing food and timing, my server was attentive, knowledgeable of the menu, and kind.
   

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4. S

   Steve

   Detroit

   3 reviews

   2.0

   3 reviews

   Dined 2 days ago

   1. Overall 2
   2. Food 4
   3. Service 2
   4. Ambience 3

   Food was good. Staff was great. Good place to go if you have several hours to spend over dinner. Not good if you need to be at an event. Kitchen is very slow. Also, unless you can find a place to park on the street, the hotel will not valet your car and the closest parking lot will cost you $20 to park for 3 hours, $30 if you go over. So plan for that too.
   

   Sullivan’s Steakhouse - DetroitResponded 1 day ago

   Hi Steve, Thank you for taking the time to share your feedback. We're glad to hear that you enjoyed our food and found our staff to be great. However, we're sorry to hear about your experience with the slow service and parking. We understand how important it is to have time to enjoy our food and setting, and we apologize if we fell short in these areas during your visit. We'll certainly take your feedback into consideration as we strive to improve our services. We hope to have the opportunity to serve you again in the future. Best regards, Sullivan’s Steakhouse - Detroit Management Team
   

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5. A

   Adam Shadd

   VIP

   Cincinnati

   27 reviews

   5.0

   27 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Jaquanda's service was impeccable. More than equal to the very best aged ribeye I have ever had. Even the welcome given by the hostess at 3:45pm on a Friday was equal to one of the very best calamari dishes anywhere. The the banana Old Fashioned with Angel's Envy! Not gonna find better anything anywhere than you will experience at Sullivan's Steakhouse, Detroit.
   

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   Sullivan’s Steakhouse - DetroitResponded 2 days ago

   Thanks for visiting us, Adam Shadd! We're thrilled to hear that you enjoyed our aged ribeye and that our service lived up to your expectations. It's always a pleasure to provide the best possible experience for our guests, especially on Fridays. We're also glad to know that our banana Old Fashioned added to your enjoyable experience at Sullivan's Steakhouse - Detroit. Your kind words mean a lot to us and we look forward to welcoming you back soon. Best regards, Sullivan’s Steakhouse - Detroit Management Team
   

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6. J

   Jean

   Detroit

   2 reviews

   5.0

   2 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great meal, especially enjoyed the Philly steak egg rolls! Great service, enjoyed the live music, will definitely be back!
   

   Sullivan’s Steakhouse - DetroitResponded 2 days ago

   Thanks for the feedback, Jean! We're thrilled to hear you enjoyed the Philly steak egg rolls and the live music at Sullivan’s Steakhouse - Detroit. It's wonderful to know our service met your expectations. We're always striving to provide the best for our guests, and your feedback is a testament to that. We're looking forward to your next visit!
   

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7. M

   Max

   Fayetteville

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Steak cooked perfectly. Both egg rolls were fantastic.
   

   Sullivan’s Steakhouse - DetroitResponded 4 days ago

   Hi Max, Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed our perfectly cooked steak and egg rolls. It's always our goal to provide top-notch food and service, and we're glad we hit the mark for you. We appreciate your support and look forward to serving you again soon! Best regards, Sullivan’s Steakhouse - Detroit Management Team
   

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8. T

   T

   Unspecified

   1 review

   5.0

   1 review

   Dined on February 16, 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   Fun anniversary night out great service , wish they had valet service.
   

   Sullivan’s Steakhouse - DetroitResponded 6 days ago

   Hello T, Thank you for choosing Sullivan’s Steakhouse - Detroit for your special anniversary night out! We're thrilled to hear that you enjoyed our food and service. We understand that valet service would have been even better for your memorable evening. We appreciate your feedback and look forward to serving you again soon. Best, The Management Team
   

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9. J

   Jermaine

   Detroit

   6 reviews

   2.0

   6 reviews

   Dined on February 16, 2025

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 2

   We were very disappointed with our experience at Sullivan’s. After seeing them on Instagram, we thought it would be the perfect place to celebrate Valentine’s Day, but unfortunately, it fell short of our expectations. What we loved: The live entertainment was fantastic, and the steaks were well-seasoned and cooked exactly to our requested temperature. The calamari and creamed spinach were also excellent. Where they fell short: The dress code was not enforced, with guests dressed casually, which took away from the fine dining atmosphere. They were out of the Tomahawk special, and we weren’t informed until we asked. The mac and cheese and Brussels sprouts lacked flavor. Service was extremely slow—while we were still waiting for appetizers, others who arrived after us were already being served their entrées. Our server did her best to make up for the experience, and we appreciated her efforts, but at no point did a manager check on us or even appear to be present on the floor. Overall, it was a mediocre experience at an upscale price. Additionally, there was no valet parking for restaurant guests, and the hotel charged $45 for non-guests. We opted to park across the street at the Indigo Hotel for $20, which was a more reasonable option. Would we return? Probably not, unless significant improvements are made.
   

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10. A

    Ashley

    Detroit

    1 review

    5.0

    1 review

    Dined on February 15, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Very amazing food and accommodations due to an allergy
    

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