Sullivan's Steakhouse - Indianapolis

Review summary

1. j

   juliep

   Indiana

   1 review

   vip
   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Joshua C. Took care of us!! Great night! Thank you Sullivan’s!!
   

   Sullivan's Steakhouse - IndianapolisResponded today

   Thank you so much for your kind words and for taking the time to leave us such a fantastic review! We're thrilled to hear that you had a great night while dining with us. It's wonderful to know that our team was able to provide you with excellent service. We strive to make our guests' experiences memorable and your kind words truly mean a lot to us. We look forward to your next visit! WE will pass along your praises to Joshua. -Stephanie Stanley GM
   

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2. W

   Warren

   Indiana

   4 reviews

   3.0

   4 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   Have been been to Sullivans multiple times. This particular night was not their night. Over all the evening was not great. Service slow, steaks not cooked properly. Definitely felt rushed as well. In their defense it is holiday season it the restaurant very busy. Just slightly disappointed in our planned relaxing evening out with my family.
   

   Sullivan's Steakhouse - IndianapolisResponded 1 day ago

   Thanks for visiting us, Warren. We're truly sorry to hear that your experience did not meet your expectations this holiday season. We understand that the busy holiday period can be a challenge, especially when it comes to service speed and steak preparation. Your feedback is valuable to us and we will use it to improve our service during this busy time. We hope you'll give us another chance to provide a better dining experience in the future. -Stephanie Stanley GM
   

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3. B

   Brian

   Indiana

   19 reviews

   vip
   3.0

   19 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 5

   I’ve been going to Sullivan’s for years but this visit was subpar. Food potions were extremely small for appetizers, salads, sides and steaks. Steaks were not cooked to order for everyone at the table. Bar drinks were served one at a time at the table and were delivered 15 minutes after order. Our server Sam was great and seemed to be as frustrated with everything himself. I would not consider this meal a good value after spending a lot of money and leaving hungry.
   

   Sullivan's Steakhouse - IndianapolisResponded 1 day ago

   Thanks for the review, Brian. We're sorry to hear that your recent visit did not meet your expectations. We pride ourselves on our food quality and it's disappointing to hear that we fell short this time. We're glad to hear that you enjoyed our service, but we're sorry that the overall experience fell short. We will certainly take your feedback into account as we continually strive to improve. We hope you'll give us another chance to impress you in the future. -Stephanie Stanley GM
   

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4. V

   Vinny

   Indiana

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our experience was great! We had Joshua C as a waiter, and he was excellent. I would highly recommend spending a special occasion here.
   

   Sullivan's Steakhouse - IndianapolisResponded 1 day ago

   Thanks for visiting us! We're thrilled to hear that you had a great experience and that you would highly recommend us for your special occasions. Your kind words about our service and food truly made our day. We look forward to serving you again soon! I will be sure to pass along your praises to Joshua. -Stephanie Stanley GM
   

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5. K

   Kinser

   Indiana

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food, great service. Exactly as you’d expect. 10/10 will return again in the future.
   

   Sullivan's Steakhouse - IndianapolisResponded 1 day ago

   Thanks for the review! We're thrilled to hear that you enjoyed our food and service at Sullivan's Steakhouse - Indianapolis. It's always a pleasure to serve a customer who leaves with a smile on their face. We're looking forward to your next visit. See you soon! I will be sure to pass along your compliments to Justin. -Stephanie Stanley GM
   

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6. E

   Elizabeth

   Houston

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Joshua C. did an incredible job. His first class service and constant care made our evening one to remember.
   

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7. M

   Mike

   San Francisco

   1 review

   vip
   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We have dined at Sullivan’s many times, but last night was the best. Laurel and DW did a great job!!
   

   Sullivan's Steakhouse - IndianapolisResponded 2 days ago

   Mike, Thank you so much for your kind words and for being a loyal guest. We're thrilled to hear that you enjoyed your dining experience with us last night. We appreciate your continued support and look forward to serving you again soon! I will pass along your praises to DW and Laurel. -Stephanie Stanley GM
   

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8. L

   Lucas

   Indiana

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Dan and laurel were awesome. Food was great and prices were fair.
   

   Sullivan's Steakhouse - IndianapolisResponded 2 days ago

   Thanks for visiting us at Sullivan's Steakhouse - Indianapolis! We're thrilled to hear that you enjoyed our food and found the prices fair. It's wonderful to know that our service team made your experience even better. We look forward to serving you again soon. I will be sure to pass along your compliments to DW and Laurel. -Stephanie Stanley GM
   

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9. C

   Caryn

   Indiana

   3 reviews

   vip
   5.0

   3 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   DW was our server and we had an awesome experience all around. He was fantastic with knowledge about the menu. We had the best date night, thank you!
   

   Sullivan's Steakhouse - IndianapolisResponded today

   Caryn, We are so happy to hear about your fantastic date night at Sullivan's Steakhouse - Indianapolis. It's great to know that our team made your experience memorable and that you found our menu knowledge helpful. We're also delighted that we could provide you with an awesome experience. We look forward to serving you again soon. Thank you for your kind words! We will be certain to pass along your praises to DW. -Stephanie Stanley GM
   

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10. C

    Catherine

    Indiana

    5 reviews

    5.0

    5 reviews

    Dined 3 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Great girls lunch. Joshua our waiter was the very best. Ask for him when you visit.
    

    Sullivan's Steakhouse - IndianapolisResponded 3 days ago

    Catherine, Thank you for joining us for lunch. We am thrilled to hear Joshua took great care of you. We will pass along your compliments to him. Please ask for him next time you dine with us. We look forward to your next visit. -Stephanie Stanley GM
    

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