Summer House - Las Vegas

Review summary

1. E

   ERIC

   Las Vegas

   7 reviews

   vip
   3.0

   7 reviews

   Dined today

   1. Overall 3
   2. Food 5
   3. Service 1
   4. Ambience 5

   Summer House was my go-to restaurant for lunch, brunch, dinner, & all my business meetings & I was never disappointed. So, I decided to have our family Thanksgiving dinner here tonight. My wife & I dine out quite often, 7-10x a week & it's been quite a while since I ran into such bad service that I was compelled to write a review. When we sat, the server took forever to ask if we wanted drinks. We waited so long that we ordered food simultaneously when she finally came for our drinks. Half of our drink orders arrived, and then our appetizers started to arrive. After 10 minutes, we still didn't get all our drinks. I had to ask for a manager as our server couldn't be located, and she immediately went to get the rest of our drink order. We were either being rushed, or firing times were so off that it was almost comical. When the soups arrived, we didn't even have spoons and waited another 5-min before we got our server's attention. We barely finished our apps & soups. Maybe 5-10min our entrees started to arrive & so we asked this male food runner if we could box the soups to go & he gave us a nasty look like it was not his job. Literally, within the 1-minute right after the entrees were served, the same male food runner bought desserts that came with the set dinners. I told him you can't be serious; the entrees just arrived. He gave the nastiest look and attitude as if it was our fault that we were not ready for dessert. A water bottle is usually left on the table, but not this time. Our water was never refilled or asked to be refilled, so we shared our water. That's how bad this server was. When we were finally ready for dessert, we ordered an additional 2 desserts & some coffee. The set dinner dessert arrived within minutes, but the 2 additional desserts and coffee were another 15m. When the coffee arrived, I asked the server for sugar which we never got. Then I ask for a bill, she gave me a portable device with just a total only and no bill to see. OMG!!!!!
   

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2. G

   Gretchen

   Austin

   5 reviews

   vip
   5.0

   5 reviews

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 2
   4. Ambience 5

   Went for Thanksgiving Day and overall had an awesome experience. I arrived a bit ahead of my party and would have liked to have had a drink at the table while I waited for my guests but none was offered. Otherwise food was fantastic and I will be back often for the chicken paillard. I could literally eat that every day of my life.
   

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3. S

   Sandy

   Las Vegas

   6 reviews

   5.0

   6 reviews

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service,food & love the atmosphere! Kind of expensive….we splurged!
   

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4. K

   Kevin

   Las Vegas

   20 reviews

   vip
   5.0

   20 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Summerhouse does not disappoint . We had a great thanksgiving experience.Food was excellent along with the service.
   

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5. B

   Bette

   Las Vegas

   6 reviews

   5.0

   6 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Charles was the highlight of our dining experience. Attentive yet not overbearing! Good humor, engaging and professional! The Thanksgiving dinner was also very good! My husband had the Prime Burger which he enjoyed. We really love this restaurant and will be back again!
   

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6. S

   Seglinda

   Nashville

   7 reviews

   5.0

   7 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Ate Thanksgiving dinner there and had the traditional Thanksgiving meal. The stuffing and mashed potatoes were the best I've had as was the pumpkin chiffon pie. I recommend the lavender haze cocktail. Service was quick and the staff was friendly. Can't wait to return to try their regular menu.
   

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7. B

   Bill

   Phoenix

   4 reviews

   vip
   3.0

   4 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 5

   Service was rushed. Main course arrived before salad finished. Turkey was too dried out.
   

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8. T

   Terri

   Las Vegas

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was great! Great selection and adjustable to our preference! Very delicious! Fantastastic service!
   

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9. C

   Celeste

   Las Vegas

   7 reviews

   vip
   3.0

   7 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 5

   They didn’t have a breakfast menu It was expensive. Nothing special. Good decoration and good service
   

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10. J

    Joel

    Salt Lake City

    4 reviews

    5.0

    4 reviews

    Dined 1 day ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Summer House is so focused on a nice dining experience a little "cool, calm and collected" all personnel does their responsibility which is a reflection of probably whats going on in the kitchen... food comes out timely and delish Summer house a staple in our many choices we have in Las Vegas 😉
    

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