Swan - Pangbourne

Swan - Pangbourne reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. R

   Rob

   Berkshire2 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Great to see the pub open again after such a long closure after flooding again. Great pub and one of the best locations anywhere. Nice friendly and helpful staff.
   

   Swan - PangbourneResponded 2 days ago

   Dear Rob, Thank you for such kind words. Believe, we are happy to be back! We hope to see you again shortly. Best Wishes Team Swan
   

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2. A

   Anna

   London8 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service great table by the river. Lovely food
   

   Swan - PangbourneResponded 2 days ago

   Dear Anna, Thank you for such lovely comments, glad to hear you had enjoyed your visit. Hope to see you again soon. Best Wishes Team Swan
   

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3. D

   Don

   Kent1 review

   2.0

   Dined on April 2, 2025

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 2

   We booked for lunch and were given the table we asked for overlooking the river. Food. Starters were ok (not great). The toast supplied with the Pate was burnt. Main courses (about an hours delay). Fish curry good - Steaks x2 were a disaster. Ordered Medium Rare and Rare - both were on the wrong side of medium. Incorrect type of chips supplied for one of the steaks. Asked to speak to the 'Manager'. Initially she tried to be overbearing with no apology (another of your customers said to us afterwards - 'she was rude'). Eventually she apologised after listing many excuses - busy, she was serving in the bar (?), etc. The steaks were deducted from our bill. We didn't stay for dessert or coffee. Payment card system needs a review. In order to split the bill staff had to return to the main till to split. The main poistive of our visit was the view of the river!
   

   Swan - PangbourneResponded on April 6, 2025

   Dear Don, Thank you for taking the time to leave us your feedback. We're glad you enjoyed your river view table as requested. We're sorry to hear the food and service did not meet your expectations. While mistakes can happen, we aim to resolve them professionally, as we did by rectifying the problem with your steaks, and passing a long your feedback to our team. Our manager did her best to explain the delay and apologise, our intention was never to come across as dismissive or overbearing, though we understand that tone and timing can impact how things are received. While we strive for consistency, we know there's always room to learn and grow. Best Regards Team Swan
   

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4. K

   Keith

   Berkshire1 review

   5.0

   Dined on March 30, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food great setting have booked to return again
   

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5. A

   Alan

   Kent1 review

   5.0

   Dined on March 25, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Seated in area looking out onto river. Service just right; not hurried and certainly not slow. Good and varied choice of menu and wine list. What more could you ask for?
   

   Swan - PangbourneResponded on March 28, 2025

   Hi Alan, It is lovely to read your comments about our place! Maybe next you come, you will be able to enjoy the sunshine in our terrace. We hope to see you again soon. Best Wishes Team Swan
   

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6. N

   Natasha

   Berkshire22 reviews

   1.0

   Dined on March 23, 2025

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 1

   Terrible Sunday roast. Veg were good - meat really had, chicken dry and beef uncuttable!
   

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7. A

   Adam

   Berkshire1 review

   5.0

   Dined on March 22, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Couldn't fault anything it was superb all around, food, service and location.
   

   Swan - PangbourneResponded on March 23, 2025

   Dear Adam Thank you so much for your kind words, it means a lot to us. We work very had to ensure every guest has a great experience, we are over the moon with your feedback. Experience like to your keeps us motivated. We cant wait to see you again soon. Best wishes Team Swan
   

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8. J

   John

   London2 reviews

   5.0

   Dined on March 21, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Steak sandwich off lunch menu was fantastic! Fish finger sandwich very nice. Lovely spot by the river.
   

   Swan - PangbourneResponded on March 28, 2025

   Hi John, Thank you for taking the time to rate us and leave such kind words about our dishes! We hope to see you again soon. Best Wishes Team Swan
   

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9. T

   Trevor

   Berkshire1 review

   4.0

   Dined on March 21, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Very nice lunch, service wasn’t fast, but we were in no hurry, so that worked for us.. all parties had different main courses and everyone thought it was delicious.. lovely table overlooking the river, so will definitely be back ..
   

   Swan - PangbourneResponded on March 23, 2025

   Dear Trevor Thank you so much for your kind words, it means a lot to us. Its great to know that you had great visit with us. We hope to see you again soon Best wishes Team Swan
   

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10. J

    James

    Dorset2 reviews

    5.0

    Dined on March 21, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4

    Having not been in to The Swan since my school days (with parents) I was very pleased, as was my daughter and my friends who joined us. Point of interest: Jimmy Page lived two doors up stream 1962 to 1967. It must have been good to listen to rehearsals (in 1967 especially) whilst enjoying a beer by the river.
    

    Swan - PangbourneResponded on March 28, 2025

    Dear James, Thank you very much for this lovely review. As we normally say The Swan is much more than just a pub, is a piece of Pangbourne history. We hope to see you again soon. Best Wishes Team Swan
    

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