Sweet Basil - Vail

Review summary

1. c

   cristina

   VIP

   Coastal Georgia

   14 reviews

   4.0

   14 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Excellent service and nice environment. The food was good but was better las time but still very recommended
   

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2. J

   Julie

   Las Vegas

   1 review

   3.0

   1 review

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 4

   I was underwhelmed by our experience. Our appetizers were great but our entrees were not. We both got the beef and broccoli, one with filet and one with short rib. The sauce was entirely too salty. I was done after a few bites. The best part of the meal was def the dessert. That redeemed the meal at least.
   

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3. D

   Daniel

   New York City

   2 reviews

   5.0

   2 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Very creative and tasty dishes. Server Steven was very friendly professional and knowledgeable. Strong recommend for us.
   

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4. M

   Maria Amelia

   VIP

   New York City

   4 reviews

   5.0

   4 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Love this restaurant! It neved disappoints! Everything was excellent.
   

   Sweet Basil - VailResponded 1 day ago

   Thank you for the 5 star review Maria! So glad you enjoyed your time with us!
   

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5. H

   Harry

   London

   5 reviews

   5.0

   5 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was a delicious meal in a warm atmosphere and excellent professional service.
   

   Sweet Basil - VailResponded 1 day ago

   Thank you for the 5 star review Harry! We are so glad to see you enjoyed your meal with us!
   

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6. A

   Abdullah

   VIP

   Dubai

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food and excellent service and ambiance.
   

   Sweet Basil - VailResponded 4 days ago

   Thank you for the 5 star review!
   

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7. B

   Beth

   Chicago

   1 review

   2.0

   1 review

   Dined 6 days ago

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 3

   Server was great. Food was somewhat disappointing based on my past experiences - this time things were too salty across the board.
   

   Sweet Basil - VailResponded 5 days ago

   Hi Beth, we thank you for your feedback and we do greatly apologize that you did not enjoy your experience with us. We hope next time we can show you much improved experience. We do love to hear that you enjoyed your server Kelsey. We will be sure to let her know. Again, we apologize for your experience and hope to show you an improved dining experience the next time you join us.
   

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8. A

   Ann

   Minneapolis

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The manager Charles was outstanding. He made sure our experience was 5 star. 💫 Food was delicious and atmosphere was amazing. Thank you for making our night one to remember.
   

   Sweet Basil - VailResponded 5 days ago

   Thank you so much Ann for such kind words! We are so grateful to have Charles on our team and we are so thrilled you enjoyed your dinner with him there. We hope to see you all again very soon!
   

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9. K

   Kristian

   Dallas

   1 review

   3.0

   1 review

   Dined 7 days ago

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 3

   Food was great! Service was just okay. We went lunch so assuming dinner service would be better.
   

   Sweet Basil - VailResponded 5 days ago

   Hi Kristian, we are happy to hear that you enjoyed your food with us! We're sorry to hear that you found our service to be just okay. We always strive to provide excellent service and your feedback helps us improve. We hope to provide a better experience on your next visit and earn a full 5 stars!
   

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10. v

    valeria

    VIP

    New York City

    3 reviews

    5.0

    3 reviews

    Dined 7 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Este restaurante merece una estrella michelin, esta espectacular
    

    Sweet Basil - VailResponded 5 days ago

    Thank you Valeria for such lovely praise! We are so glad you enjoyed your experience with us!
    

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