Tacos del Cartel - New Orleans

Review summary

1. C

   Clifton

   VIP

   Toronto

   1 review

   1.0

   1 review

   Dined 3 days ago

   1. Overall 1
   2. Food 5
   3. Service 1
   4. Ambience 5

   I phad high hopes for this restaurant, but unfortunately, the service left a lot to be desired. From the moment we arrived, there were issues. Despite my reservation being for two, the host insisted it was for one and gave unnecessary attitude while seating us. Service was incredibly slow—our drinks took 20 minutes to arrive and came at the same time as our food. Worse, the server’s attitude was dismissive. When I asked to switch my tortilla from corn to flour, he questioned, “For what?” and rolled his eyes when I clarified it was for my tacos. Basic service elements were missing. We had to grab our own menus and even gave menus to the table next to us because they weren’t provided any either. There was no check-in to see how the food was, and our appetizer plates remained on the table throughout the meal. When the server finally returned to ask if we wanted another drink or dessert, I took the opportunity to express my dissatisfaction. While he apologized, it felt insincere. I escalated the issue to the manager, who was much more professional and empathetic, offering dessert as a gesture of goodwill. Unfortunately, the poor attitudes of the first two staff members overshadowed the experience. The food itself may have been fine, but when service is this lacking, it’s hard to enjoy the meal. I wouldn’t return, nor would I recommend it.
   

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2. OT

   OpenTable Diner

   New Orleans

   3 reviews

   5.0

   3 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fun party atmosphere, great for birthday and pictures
   

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3. P

   Paul

   Alabama

   6 reviews

   5.0

   6 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food and service were great. We had a party of 12 and everything was taken care of. Highly recommend.
   

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4. C

   Christie

   VIP

   New Orleans

   50 reviews

   5.0

   50 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Birria tacos were excellent!! Drinks were good. Place is beautiful!
   

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5. A

   Amy

   VIP

   Las Vegas

   3 reviews

   5.0

   3 reviews

   Dined on February 25, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful food. Great atmosphere. Just need to make time to try all the drinks!
   

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6. S

   Scott

   VIP

   Tallahassee

   27 reviews

   5.0

   27 reviews

   Dined on February 23, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great dinner before Pels game! Birria tacos on clothesline are terrific
   

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7. D

   Dale

   New Orleans

   3 reviews

   5.0

   3 reviews

   Dined on February 23, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything we have ever tried there has been delicious! A must try in New Orleans.
   

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8. J

   Jeff

   New York City

   7 reviews

   5.0

   7 reviews

   Dined on February 23, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great time Music , food and service was great. Very special
   

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9. d

   don

   Seattle

   5 reviews

   2.0

   5 reviews

   Dined on February 22, 2025

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 3

   Disappointed with food. Was not tasting good to me.
   

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10. J

    Jessica

    New Orleans

    1 review

    4.0

    1 review

    Dined on February 22, 2025

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 5

    Everything was nice. Food was delicious. Server was friendly. Only really complaint I had was that we booked a reservation for a party of 8 which allotted for a 3 hour stay and was asked to leave an hour early because they had booked another party. Slightly disappointing as this was a birthday party for my daughter and we were still waiting for them to bring out the cake I had brought. Other than that I would visit again but will def not book for a large party reservation.
    

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