Tacos del Cartel - New Orleans

Review summary

1. OT

   OpenTable Diner

   San Antonio1 review

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Absolutely wonderful experience! Delightful to see others getting excited for tables near them receiving their meals. It’s an entire experience!!! Went for brunch, looking forward to returning for dinner. Impeccable service & food!!!! Definitely worth the visit!!!! Also 100% instagramable worthy!
   

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2. A

   Adam

   New Orleans4 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Second time frequenting the establishment and we absolutely love it. The food is wonderfully prepared and sooo much flavor. Service is outstanding and the ambience is great!
   

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3. OT

   OpenTable Diner

   Baton Rouge1 review

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Our waiter wasn’t my favorite but the manager compensated and he was awesome.
   

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4. B

   Brandi VIP

   Omaha8 reviews

   2.0

   Dined 5 days ago

   1. Overall 2
   2. Food 5
   3. Service 1
   4. Ambience 3

   We have eaten here a few times and the food is always amazing! This time, however, our service was mediocre at best. Ordering was challenging, our server did not come back to the table after our food was served, and we had to flag him down to pay 20 mins after we had been done eating…which also took another 10 mins to pay the bill.
   

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5. F

   Food2love

   Dallas8 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food! Loved the hanging tacos! Great choice for walking from hotel!
   

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6. OT

   OpenTable Diner

   New Orleans9 reviews

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Eric Host, Eddie Bartender and Greg Waiter were great.
   

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7. C

   Clifton VIP

   Toronto1 review

   1.0

   Dined on March 2, 2025

   1. Overall 1
   2. Food 5
   3. Service 1
   4. Ambience 5

   I phad high hopes for this restaurant, but unfortunately, the service left a lot to be desired. From the moment we arrived, there were issues. Despite my reservation being for two, the host insisted it was for one and gave unnecessary attitude while seating us. Service was incredibly slow—our drinks took 20 minutes to arrive and came at the same time as our food. Worse, the server’s attitude was dismissive. When I asked to switch my tortilla from corn to flour, he questioned, “For what?” and rolled his eyes when I clarified it was for my tacos. Basic service elements were missing. We had to grab our own menus and even gave menus to the table next to us because they weren’t provided any either. There was no check-in to see how the food was, and our appetizer plates remained on the table throughout the meal. When the server finally returned to ask if we wanted another drink or dessert, I took the opportunity to express my dissatisfaction. While he apologized, it felt insincere. I escalated the issue to the manager, who was much more professional and empathetic, offering dessert as a gesture of goodwill. Unfortunately, the poor attitudes of the first two staff members overshadowed the experience. The food itself may have been fine, but when service is this lacking, it’s hard to enjoy the meal. I wouldn’t return, nor would I recommend it.
   

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8. OT

   OpenTable Diner

   New Orleans3 reviews

   5.0

   Dined on March 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fun party atmosphere, great for birthday and pictures
   

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9. P

   Paul

   Alabama6 reviews

   5.0

   Dined on February 28, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food and service were great. We had a party of 12 and everything was taken care of. Highly recommend.
   

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10. C

    Christie VIP

    New Orleans50 reviews

    5.0

    Dined on February 28, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Birria tacos were excellent!! Drinks were good. Place is beautiful!
    

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