Teak - Loveland

Review summary

1. J

   Judi

   VIP

   Columbus

   6 reviews

   5.0

   6 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service. Best sushi in cincy. So close to home.
   

   Is this helpful?

   Report
2. D

   Dee

   Cincinnati

   3 reviews

   5.0

   3 reviews

   Dined on December 14, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   It was a busy night, but food and service was amazing. PomPom Pear martini was delicious.
   

   Teak - LovelandResponded 3 days ago

   Thank you for your fantastic review! We’re thrilled you enjoyed the amazing food, service, and the PomPom Pear martini. It’s wonderful to be considered a neighborhood gem, and we look forward to welcoming you back for another great experience soon!
   

   Is this helpful?

   Report
3. L

   Lori

   Cincinnati

   2 reviews

   5.0

   2 reviews

   Dined on December 6, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Highly recommend. Great food and wonderful staff. Delicious cocktails. Nice ambience.
   

   Teak - LovelandResponded on December 10, 2024

   Thank you for your kind words and for recommending us! We're thrilled you enjoyed the food, cocktails, and atmosphere. Our team looks forward to welcoming you back soon!
   

   Is this helpful?

   Report
4. M

   Mark

   Cincinnati

   43 reviews

   4.0

   43 reviews

   Dined on November 30, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Great food and service. Clean facilities in DT Loveland. Fine food and an excellent value.
   

   Teak - LovelandResponded on December 10, 2024

   Thank you for your thoughtful review! We're delighted you enjoyed the food, service, and clean atmosphere in downtown Loveland. We look forward to seeing you again soon!
   

   Is this helpful?

   Report
5. OT

   OpenTable Diner

   Cincinnati

   7 reviews

   2.0

   7 reviews

   Dined on November 23, 2024

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 3

   Ok, my wife and I were in Loveland yesterday and decided to try Teak. We have been wanting to since they opened since I used to frequent the location in Mt Adams and told my wife that she was in for a treat. Boy was I wrong. Let me start by saying the staff was great!! They were attentive and knowledgeable. The interior, however, looked old and worn as the bar chairs we saw are old and worn…leftover from the previous restaurant in that space. Now for the food. This is where they lost us. We had Chicken Satay and fried Calamari as appetizers. The Chicken was okay but the Calamari was not seasoned and a little over cooked and chewy ( but passable). The entrees were a different story. I ordered the seafood delight. I had to stop eating after a few bites because one of the mussel shells had broken and there were pieces of the shell throughout the dish. I crunched twice before I figured it out and then saw the pieces. There is no way the chef didn’t see them as they are black and easy to see…and one of the mussel shells was obviously broken, but they served it anyway. I guess the flavor was ok, but I didn’t get very far and the level 8 spice I ordered was more of a 3. That’s me, but my wife had issues as well. She ordered the Teak Trio, also an 8 but very little spice. She only ate a little because the beef was very tough and it turned her off a little. She left 75%. I will say that after I printed out the shells, the dish was removed from the bill. We paid and I tipped generously because it wasn’t the servers fault. All of this being said, I don’t write reviews all that often, but we won’t be going back as there are other Asian restaurants not too far away that are tried and true.
   

   Teak - LovelandResponded on December 10, 2024

   Thank you for sharing your detailed feedback. We're truly sorry that your experience didn't meet your expectations, especially after your excitement to visit us. While we're glad to hear our staff provided great service, it's disappointing to learn about the issues with your meal and the atmosphere. Your comments about the mussels and seasoning are concerning, and we’ll be addressing this with our kitchen team to ensure better attention to detail. We appreciate your honesty and will use your feedback to make improvements. If you ever reconsider visiting us, we’d love the chance to provide a better experience. Thank you again for your insights.
   

   Is this helpful?

   Report
6. TK

   TerriK

   Cincinnati

   3 reviews

   5.0

   3 reviews

   Dined on November 16, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and great service! Highly recommend! Parking is on the street or behind the restaurant.
   

   Teak - LovelandResponded on November 22, 2024

   Thank you for the fantastic review! We're so glad you enjoyed both the food and service. We really appreciate the recommendation and look forward to welcoming you back soon! Thanks also for the helpful parking tip!
   

   Is this helpful?

   Report
7. S

   Susan

   Cincinnati

   5 reviews

   5.0

   5 reviews

   Dined on November 16, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fantastic food and service, thank you so much, we’ll be back!!
   

   Teak - LovelandResponded on November 22, 2024

   Thank you for your 5-star review! We’re so glad to hear you enjoyed your experience at Teak Loveland. We hope to welcome you back again soon!
   

   Is this helpful?

   Report
8. G

   Gina

   Cincinnati

   2 reviews

   5.0

   2 reviews

   Dined on November 9, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We love Teak! Great food and experience- definitely an enjoyable night every time we go!
   

   Teak - LovelandResponded on November 22, 2024

   Thank you so much for the glowing review! We’re thrilled to hear you consistently enjoy your visits to Teak. We can’t wait to welcome you back for another great experience!
   

   Is this helpful?

   Report
9. R

   Ross

   Cincinnati

   5 reviews

   5.0

   5 reviews

   Dined on November 9, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We love it. We usually split the the Sushi Dinner and a Stir Fry between the 2 of us. The Teak Margarita is one of my favorite cocktails!
   

   Teak - LovelandResponded on November 22, 2024

   Thank you so much for the wonderful review! We're thrilled to hear you love the sushi dinner, stir fry, and Teak Margarita – it’s a great combo! We can't wait to have you back for more of your favorites. See you soon!
   

   Is this helpful?

   Report
10. S

    Steph

    Cincinnati

    4 reviews

    5.0

    4 reviews

    Dined on November 1, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Fresh and delicious sushi as usual! Our favorite place in Loveland!
    

    Teak - LovelandResponded on November 8, 2024

    Thank you for the fantastic review! We're so happy to be your favorite spot in Loveland for fresh and delicious sushi. Can’t wait to welcome you back for more soon!
    

    Is this helpful?

    Report