Telefèric Barcelona - Los Gatos

Review summary

1. N

   Nitish

   VIP

   Singapore

   1 review

   4.0

   1 review

   Dined 1 day ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Loved the food. Service was slow but reasonable considering the number of guests. Loved the Spanish wine I ordered
   

   Is this helpful?

2. K

   Karen

   VIP

   San Francisco

   4 reviews

   3.0

   4 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 5
   3. Service 1
   4. Ambience 1

   Frustrating experience - a bummer since the plan was a special Valentine's date dinner. Ambience was meh/uncomfortable. We were seated in the middle of a bunch of tables close to the bar area. Plates and glasses were dirty and needed to be replaced. Lighting was light a spotlight on us. Too noisy for an intimate conversation. Staff was disorganized. Server was inattentive and very slow. Saving grace was the food - amazing as always. Didn't like that food was served all at once - seemed careless and cheapened the experience; pacing would have been nice.
   

   Is this helpful?

3. M

   Michael

   New York City

   1 review

   4.0

   1 review

   Dined 1 day ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   We thoroughly enjoyed our dinner. It was to celebrate Valentine’s Day and we chose the LoveBites five course meal. Each item was delicious, most of which were on the standard menu. The Crab Croquettes were a favorite, and their take on Beef (Prime) Wellington was very good - using shredded short ribs was much easier to cut through and eat than a tenderloin. Rated the ambiance as good, mostly because our table was rocking/not level. Would have been nice if that was taken care of before being seated. But to their credit, when a server noticed the issue she immediately put a wedge under one foot of the table - so overall, we found the service to be very good. Not only was the food delicious, but we appreciated the thought put into the presentation and order in which the courses came out. (e.g., The jamon iberico ham was quite good, but very rich and not served with any toast/starch. However, that was followed by the tomato carpaccio, which was refreshing and the acidity really helped to cut through the fattiness of the ham. Also, the tomatoes were not in-season but still very good - and is probably just me but I loved the capers, flavorful and just the right amount of saltiness.) We also chose the wine pairing, and the selection for each corresponding course was delicious.
   

   Is this helpful?

4. F

   Fabian

   San Francisco

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Collin is the best server. He always takes care of us when we go. He remembers us every time. He makes us feel valued. We love Collin
   

   Is this helpful?

5. L

   Linda

   San Francisco

   2 reviews

   2.0

   2 reviews

   Dined 2 days ago

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 3

   The food was ok but priced relatively high compared to other restaurants in the area. I requested an iced tea and was brought maybe 5 or 6 ounces. I was given one refill then told if I wanted more I’d be charged for another. After we’d been there for one hour the waiter told us he’d bring the bill. The way he said it made us feel like we were being rushed. The place was busy so I guess they wanted to free up a table. Teleferec was a place I was excited to try but the experience was extremely disappointing.
   

   Is this helpful?

6. J

   Jennifer

   VIP

   San Francisco

   10 reviews

   3.0

   10 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was delicious and service was fantastic. We were very surprised to have a 20% service charge added to our bill ($45) that is apparently gratuity that gets divided amongst the chefs, bussers, and other staff but not our direct server. We were still expected to include additional gratuity for our server which meant we essentially were double tipping. When we asked the manager about it, his response was ‘I’ve only been here 3 weeks and it’s my understanding that all restaurants do this.’ Terrible answer and really left a bad taste in my mouth at the end of what had been a really nice dinner.
   

   Is this helpful?

7. O

   Oscar

   San Francisco

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   amo este lugar, es de lo mejor, todo es delicioso y armonioso
   

   Is this helpful?

8. B

   Benjamin

   San Francisco

   3 reviews

   3.0

   3 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 5
   3. Service 3
   4. Ambience 5

   Food was excellent! Restaurant was loud with activity. Staff was great in bringing food in timely matter, but staff was not attentive in offering drinks.
   

   Telefèric Barcelona - Los GatosResponded 1 day ago

   Hola Benjamin, Thank you for sharing your experience with us. We’re so glad to hear that you enjoyed the food and found our staff efficient in bringing the dishes to your table. However, we regret that you felt the service was lacking in terms of drink offerings. We always strive to provide attentive and responsive service, and we will address this with our team to ensure that every aspect of your experience is seamless. We appreciate your feedback and hope to have the opportunity to welcome you back soon. If there’s anything else you’d like to share, please don’t hesitate to reach out to us. Gracias!
   

   Is this helpful?

9. K

   Klarisse

   Guam

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Incredible food and top-notch service! The staff was welcoming and attentive, making the experience even better. Paella Negra was a standout—flavorful and beautifully presented. The ambiance was cozy & elegant at the same time which is perfect for celebrations Highly recommend and can’t wait to come back!
   

   • 

   Is this helpful?

10. B

    BINA

    VIP

    San Francisco

    7 reviews

    5.0

    7 reviews

    Dined on February 9, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Great food our favorite place great drinks and service
    

    Telefèric Barcelona - Los GatosResponded 7 days ago

    Hey Bina, Thank you so much for your kind words! We're thrilled to hear that you enjoyed our food, drinks, and service. Your support means a lot to us. We look forward to welcoming you back to Telefèric Barcelona.
    

    Is this helpful?